I had a flat tire at midnight once. Tried for about an hour to change it myself before calling a tow truck company that said it was open. Got routed to a call center who said they had to contact one of their freelance trucks, after paying $250 over the phone. A little more back and forth and about 90 minutes later (when they said it’d be 30 minutes), no truck ever appeared. The call center (third rep that night) called and said the one person they had working tonight broke down outside of cell service, can they come out in the morning? I said that won’t work, I’ll just cancel and get a refund. They said it’d take 3-4 business days to get the refund and there’d be a $50 refund processing charge.
I didn’t quite blow up at them, but any time I have to stand up for myself I get shaky and struggle to keep the anger out of my voice. I explained (several times) that there was no way that was acceptable and that I would like to speak to their manager. “I spoke to my manager and there’s nothing we can do, that’s just the cost of processing a refund.” Well I paid for services that I didn’t receive, due to no fault of my own. Let me speak to your manager. Another hold. “My manager is willing to pay the refund himself this one time.” Yeah ok sure thanks bye.
20 minutes later my tire was changed by a different tow truck company who had a real employee answer before the second ring, had multiple trucks on duty, didn’t even ask for payment until after the work was done, and it was about $80. I fully expected to have to issue a chargeback for the first company’s charge but fortunately it never showed up on my card statement.
“I’m sorry, but you failed to provide a service. Either give me a full refund or I will start the charge back process with my credit card company and you’ll be forced to explain why your refund policy violates their ToS and any penalties that arise from that process.”
Also, if you can and can do so without overspending, this is why it's best to use a credit card for all purchases rather than cash or debit. Can't do a chargeback if you didn't use a credit card.
I don’t think there’s any way to count years without rooting it somewhere arbitrary. We cannot calculate the age of the planet, the sun, or the universe to the accuracy of a year (much less a second or nanosecond). We cannot define what “modern man” is to a meaningful level of accuracy, either, or pin down the age of historical artifacts.
Most computers use a system called “epoch time” or “UNIX time”, which counts the seconds from January 1, 1970. Converting this into a human-friendly date representation is surprisingly non-trivial, since the human timekeeping systems in common use are messy and not rooted in hard math or in the scientific definition of a second, which was only standardized in 1967.
There is also International Atomic Time, which, like Unix Time, counts seconds from an arbitrary date that aligns with the Gregorian calendar. Atomic Time is rooted at the beginning of 1958.
ISO 8601 also aligns with the Gregorian calendar, but only as far back as 1582. The official standard does not allow expressing dates before that without explicit agreement of definitions by both parties. Go figure.
The core problem here is that a year, as defined by Earth’s revolution around the sun, is not consistent across broad time periods. The length of a day changes, as well. Humans all around the world have traditionally tracked time by looking at the sun and the moon, which simply do not give us the precision and consistency we need over long time periods. So it’s really difficult to make a system that is simple, logical, and also aligns with everyday usage going back centuries. And I don’t think it is possible to find any zero point that is truly meaningful and independent of wishy-washy human culture.
I like free books from my library and usually read on my phone. I like that I can try a book, and if it’s garbage, I have zero sunk costs. Just move on and read something else.
I'm certainly close right now. I bought a laptop from System76 in December (the Pangolin). It has not, any any point, worked acceptably. First the USB ports would frequently disconnect and reconnect. Then the trackpad started freaking out, registering constant false clicks and not letting the cursor move.
The first time I sent it in, they shipped me back someone else's computer.
When I did get my own laptop back, I found that the trackpad issue hadn't been fixed. Then it stopped waking up after being suspended.
So I sent it in again, and got no updates from them for 30 days. They said their usual turnaround time was 7-10 days. And the first time I sent it in, it took them about a week to send it back. Well, to send a computer back. So something was wrong here.
On top of that, the support ticket has a "Last Updated" timestamp, and it kept changing every couple of days. I asked them for details, and only received generic "sorry this is taking a while, we're working on it" responses. I specifically wanted to know why the "last updated" timestamp was changing every few days, because of course I'm imagining that they've shipped my computer to someone else.
I finally responded in all caps, asking where my computer was for that unexplained month, and why the timestamp kept changing. The support agent replied:
Your computer was at our warehouse waiting to be worked on.
Bless up,
(Support agent name)
Bless up? Fucking asshole.
I always want to be patient with those working in customer support. It's difficult and often thankless job. I know how unfair it is when a customer blows up at someone in customer service, not to mention how unhelpful it is. And usually the customer is yelling at someone with no power to fix the situation. But this System76 thing is getting ridiculous. They're literally just not responding to emails and dodging questions when they do respond.
My experience with System 76 a few years ago was similar. Perhaps the single worst purchase of my life. I had to send it back to them to fix the fucked up hardware (it had a loose power socket and a bad motherboard) more than once and each "repair" took months. The first time they sent it back, nothing had been fixed. It was more than half a year before the fancy laptop I got from them was in any way usable.
I am in the same boat as you. I am still running Ubuntu (with snap removed, so I can’t comment on its current performance overhead) on a few of my machines because I couldn’t be bothered to do a reinstall with something less insane, but I’m not recommending Ubuntu to anyone anymore over the same concerns as you have.
If you want to recommend a system that runs decently out of the box and runs a lot of software, recommend Mint instead. Ubuntu used to be Debian with sane default settings that would run out of the box, nowadays Mint is Ubuntu with sane default settings that will run out of the box. Mint also doesn’t subscribe to this snap madness and is continuing to maintain a few packages Ubuntu has migrated to snap as .deb package (for instance Firefox and Chromium).
I know, but I don’t have any half way recent experience with it, so I don’t know whether I can recommend it. When I last checked it out some years ago, it still lacked functionality regular Ubuntu based Mint had.
Yes, after the rep had personally been trying to play dumb for almost 30 minutes. As a CSR myself I know it shouldn’t take 30 minutes to explain your delivery person THREW MY PACKAGE OVER MY 8 FOOT FENCE FEDEX I FUCKING SAW THEM DO IT. THE PACKAGE SAID FRAGILE ON IT YOU STUPID CUNTS WHY IS THIS SO HARD TO UNDERSTAND I HAVE SECURITY FOOTAGE
I kinda blacked out because I absolutely loathe being unkind to customer-facing workers but dear Christ this was a $300 object and I could hear the smugness as the guy played up his Indian accent (suddenly much more understandable after I snapped) while saying “I’m sorry sir I don’t see what the problem is they delivered your package???”
Fuck that guy, he deserves nasty customers every call
As the only female on Lemmy I’m here to say maybe. Possibly anything could be used for penetration. I have personally never used a vegetable. A cucumber could be too large and intimidating for a young girl so hair brush handles are top tier.
Seriously. I’m not a woman so my experience is from the other side of things, but if there is anything I’m glad I’ve learned in the bedroom it’s that you have to find out what she likes and not just assume. Not all women like being pounded like crazy and at the same time not all women like having their clit focused on. You need to find the sweet spot(s) and also learn how to use them, so to speak.
Absolutely. And a lot of women never learn to have G spot orgasms so it’s a learning curve for them too. But having them vs clitoral orgasms is like the difference between learning Spanish and learning Italian.
I will concur that I’ve never used a vegetable or fruit either. Just seems dirty. Toothbrush or other plastic toy were my first go tos, (plus bath water) but really, can’t emphasize this enough, a lot of girls don’t need penetration to get off. Just clitoral stimulation.
After talking to a few honest (or tipsy) women about their early sexual discovery I know the high likely hood of that Micky Mouse electric toothbrush getting absolutely violated.
The koosh ball slapped, didn’t look exactly like the above. It was really really good. I’ve never been able to find something to replace it with and I’ve been looking for years.
As the other female on Lemmy, I would be worried that a piece of cucumber would snap off mid wank and I’d be left trying to pick seeds out of my cooter. I have never done anything like this.
Most respectable places have music that is loud at the beginning of service when there are few diners, but then the music gets lower as time goes on and the place fills up.
…not that I reread this, I’m really not implying you dont go to reputable places…really
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