"I used to be able to Google like you, but then they changed what Google was and now what I can do doesn't work, and what you have to do seems weird and scary to me."
For reals. I never bookmarked anything as I’d just regoogle what I was looking for but as of six months ago I can’t find shit. It’s like it never existed and all I get is spam websites that’s are skinned to looks genuine. I’m honestly going back to Askjeeves.com…
Did it used to be better? I rarely if ever used it before Google’s enshittification, but now I’m just happy to find streaming services whatever I need.
No, I’ve been using it for about 4 years or more, I think, and the search is stably kind of okay. Some time ago Google used to work when ddg failed, but…
Yeah. It shows me first result article that copypasta from other place which is straight out wrong. Went to ddg and it start to show result that makes sense. It’s no wonder people look up reddit thread for info. It also doesn’t show too much oldschool forum, or at least it’s buried down 20page later. It’s unusable.
Was a computer repair tech until a few months ago. About 6 months ago this older guy brought in his laptop because he had been hacked and they had changed his password. Was able to change the password to something new using some fancy tools but upon getting in all his files were still missing. Turns out OneDrive was on and ALL of his important files were only on OneDrive and not the computer. Well, Microsoft had changed his password when the hackers changed his computer password so he was locked out and Microsoft didn’t believe he owned the account anymore since he didn’t know the password. After weeks of calls he just gave up trying to get his stuff back.
I get the hate, but what is Microsoft to do in those situations? They have two users claiming to own the account, each with assumably the same level of proof (virtually none) and no backup recovery set. So what, they just believe the first person to call in and say “I was hacked can I have a new password”?
Unless something that links to the owner in a verifiable way exists on the account, which isn’t available to someone logged in (credit card number used for purchase for instance), I don’t really see a way around this.
The same thing happens with game accounts all the time. Two people with the same level of proof claim they own an account? Unfortunately the account gets marked as irreversibly compromised and permanently banned.
I don’t know that I’d consider this their fault. The user handed their info over to someone else. Yeah, it sucks that the end result is losing their files, but you can’t really hold a company responsible for their users doing dumb things.
The root of the problem is that Microsoft deleted his files off of his hard drive, without his understanding/consent. Had they not done that, there would have been no problem.
No? The “root of the problem” is that the cloud service the files were stored in, was deauthed. At that point, I would absolutely expect all files to be deleted.
You can argue that M$ shouldn’t have pushed for that by default, but the problem as described is “user stored their important files in one drive, they gave away their password, password was changed, new password was unknown, one drive removed all local copies of files stored in it, microsoft couldn’t verify who they were when they called.”
Had this been the other way around, where the scammer got file access and the original user reset their password, you’d expect the scammer to have the local copies deleted… would you not?
The issue here is that OneDrive does not make it clear at all that your local files are going away when you enable OneDrive. On Demand is now on by default for everyone. Unless you know this is a thing that happens (or happen to catch weirdness like I did where the Desktop folder seemed to vanish because it was moved) there is no indication this is happening. That’s why this is Microsoft’s fault.
Yeah, that doesn’t really apply to the story I was replying to. The complaint was about Microsoft not believing the user owned the account.
It’s tangentially related to the overall topic, and that could indeed be the root cause, but “they didn’t give him access because he didn’t know the new password” is security 101.
There are almost always ways to verify the correct owner for something like this… None of which it sounds like Microsoft was willing to do, as they only seemed to care about what the current password is.
You are making an assumption that the person can’t provide any way to identify himself as the owner. The story as written states they didn’t care about anything other than the current password.
Almost always != always, and an individual falling for a scam where they hand off their password would typically fall into the category of “unable to prove ownership”.
I moved a guy forward in an interview process once who had literally zero corporate experience at all. It was for a senior website engineer position, and the guy had somehow never had a job before in his life at like 45 years old. He played in a band for a while, and was a stay at home dad after that. I moved him forward because he was a really interesting guy, he seemed passionate about creating things, and his technical aptitude was passable and could be improved. He didn’t make it past the other stages of the interview process, but I was definitely ready to give him a chance.
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