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Logitech CEO Wants to Sell You a Subscription-Based 'Forever Mouse'

During a recent episode of The Verge’s Decoder podcast, Logitech CEO Hanneke Faber shed some possible insight into the company’s view on one of its most important products. Saying that “the mouse built this house,” Faber shares the planning behind a Forever Mouse, a premium product that the company hopes will be the last you ever have to buy. There’s also a discussion about a subscription-based service and a deeper focus on AI.

For now, details on a Forever Mouse are thin, but you better believe there will be a catch. The Instant Pot was a product so good that customers rarely needed to buy another one. The company went bankrupt.

Astronauticaldb ,

This reminds me: I got a Logitech mouse as a gift a while back, and to get it functioning I needed to install a settings app for it for some reason. Today, I find in my Task Manager that they somehow installed an AI assistant platform thing using that settings app. I’m currently in the market for a new mouse lol.

LinusSexTips ,

Man the Logi settings app was utter trash, so slow to run or even change settings.

Ratbagd + Piper gave me the ability to change my DPI (no switch on the super light) without any bloat.

Astronauticaldb ,

That sounds perfect for what I need actually. Thanks for sharing that!

lemann ,

The first thing I did after purchasing an MX Master a few years ago was block the update server, after realising it downloads update binaries over plain HTTP and tries to automatically run them on boot 🤡

Very nice mouse tbh, just such a shame the company and their software is toilet water

barsquid ,

No.

Gerudo ,

Guess I’m either stocking up a couple extra 502 mice now, or I need to find a new mouse. I’m not looking forward to trying to find a new mouse, the 502 is perfect in my hand.

homesweethomeMrL ,

Bite my shiny metal PS/2 adapter

InternetUser2012 ,

Hard pass.

Sanctus ,
@Sanctus@lemmy.world avatar

Magnesium mouse

OR

Forever subscription

Hard to decide here, fellas. Idk.

Kolanaki ,
@Kolanaki@yiffit.net avatar

And now I no longer wish to buy Logitech products…

wolfshadowheart ,

I no longer wished to use Logitech products after using G-Hub. Most horrible software.

CatZoomies ,
@CatZoomies@lemmy.world avatar

Since we’re pretty much all in agreement that Logitech has enshittified with the Great Ones like Ubisoft, Hewlett Packard, and more, let’s talk about our last great products they made that we will no longer recommend! 😃

These are all my products that I love, and have been extremely high quality. All of them work just fine to this day!

  • Logitech G502 Proteus Spectrum mice (I own two, bought in 2018 I believe and still using)
  • Logitech C920 1080p 30 FPS webcam
  • Logitech G613 Lightspeed Wireless keyboard (great keyboard I use for work, hate that the keys are painted and will eventually wear away)
  • Logitech G603 Wireless Mouse (for work, works fantastic!)
  • Logitech Litra Beam LED lights (I own two)

Oh Logitech. Why can’t you just make products we can own instead of following the greedy “As a Service”? Ah well! Bound to happen one day (Steam, please please don’t ever become public).

Restaldt ,

The aggressive enshittification of everything is why I’ve started downloading games from gog instead of steam.

Its why i have a jellyfin server.

Now its why ill have to find a new favorite mouse to use and have multiple backups of (once my g502 wireless and the backup finally die)

CatZoomies ,
@CatZoomies@lemmy.world avatar

Hello fellow GOG fan! I own 620 games on GOG, and I license 214 games on Steam. Granted some of those Steam games do not have DRM, so consider that an estimate.

Man you sound almost exactly like me lol. A lot of angry persons who have been burned by companies are becoming like us. What sent me over the edge was when Ubisoft threatened to shutdown their legacy activation servers, which would have led to me losing the DLC I purchased for my physical Wii U copy of Splinter Cell Blacklist. They backpedaled after significant fan backlash, but now I’ve been radicalized. I avoid “as a service” to the best of my ability and am deliberately hostile to these corporations.

floofloof ,

I use their webcams and I’m not very impressed with the results. They haven’t updated the technology in a decade or more.

CatZoomies ,
@CatZoomies@lemmy.world avatar

That’s a fair point. It’s interesting because this month I was considering upgrading my webcam to a 1080p 60fps one and certainly was going to consider them. I probably would have lightly researched a new Logi webcam and then bought it considering their track record and how wonderful my products have been.

I want to give companies my money in exchange for good products, but it’s weird! My morals won’t let me for some reason. It’s like I don’t agree with Logitech or something! Oh well! I’ll keep my money in my pocket and save it for a better product that doesn’t treat their customers like cattle.

barsquid ,

It’s such a pain to find things. Would be nice to just have a list of products that work decently without subscriptions or printer ink economy bullshit.

CatZoomies ,
@CatZoomies@lemmy.world avatar

When enough people are burned, that list will arise spontaneously. I’m sure there are some that are out there, but they probably are not well-known yet.

For example in the privacy community, Privacy Guides is one of the golden sources. I expect we’ll see something soon for products that avoid enshittification.

CarbonatedPastaSauce ,

I bought half a dozen G502’s when I found out they were changing them many years ago, and I’ve only opened 1 of them. Pretty sure I’m good for life at this point.

I like the M705 for my work PC. Wireless and the batteries literally last for years. They do eventually die to the ‘double click of death’ so no points for longevity of hardware.

Also have a G13 that I like. Never found a better gaming half-keyboard but they stopped making them a long time ago.

Smokeless7048 ,

did you ever watch the youtube ‘deepdive’ into the double click?

Turns out they are using an older switch which, while great at the time, wants a higher voltage than modern, electricity diet, mice.

youtu.be/v5BhECVlKJA

CarbonatedPastaSauce ,

I have not but I’ll check it out later. Thanks!

CatZoomies ,
@CatZoomies@lemmy.world avatar

Dude, the G502 is such a great mouse. Mine has lived through so many years of gaming and is still chugging!

If you get ~7 years of life out of the M705, I would consider that to be quality since it would last through thousands of hours of usage. Any less and I would consider it a dud product, but that is certainly my opinion only there.

Never heard of the G13 before, so I looked it up and I think that’s pretty cool! This would have been a product I would have to try to see if it would fit my use case for gaming. A mini keyboard with a joystick seems cool, and admittedly I’m hovering my left hand in the air and trying to mimick what that would be like. Hard to conceptualize without actually trying it! I hope you got good use out of it, it does seem really cool.

If Logitech didn’t enshittify, they should’ve made their own version of the Power Glove. 😀 The Power Glove was way before my time on Earth, but man that would’ve been cool to see for PC.

CarbonatedPastaSauce ,

I have never found anything as nice for my hand as the G502, and it has the perfect amount of buttons. That’s why I had to stock up!

The G13 got really popular AFTER Logitech discontinued it, because there really hasn’t been anything like it on the market. I went looking to stock up on those too, but I was too late - they will go for a couple hundred bucks or more, used, when you can find one!

CatZoomies , (edited )
@CatZoomies@lemmy.world avatar

Such a shame too because I always recommended the G502. I love the feel, the ergonomics, and the button placement. I love the customizeable weights you can swap in. I used to play with all the weights, but then over the years I took them all out and now use none. My aim got better in FPS games - I went from steaming hot garbage to just regular garbage LOL.

I’m going to watch a couple review videos of the G13 to see if it’s up my alley. And if yes, I’ll add that bad boy to my watch lists and pick up a used one if I can score it for a decent price.

dan ,
@dan@upvote.au avatar

They do eventually die to the ‘double click of death’ so no points for longevity of hardware.

Interesting… I’ve had one for 10 years, use it nearly daily, and haven’t had any issues.

Smokeless7048 ,

I have a Logitech G710+. After years (like 8) of use, the keycaps were starting to crack with age. I reached out to Logitech and they sent me all new keycaps, free of charge, despite being several times past the warranty period.

Truly amazing customer service.

CatZoomies ,
@CatZoomies@lemmy.world avatar

That’s quality right there. You probably would have bought those key caps, but they just sent them to you for free. That’s going above and beyond, and that’s how you keep a customer. Noctua is all about that, and I’ll continue to buy their products and recommend them.

Such a shame, Logitech. You were great but now you’re turning into crap.

Smokeless7048 ,

yea, would have happily paid for keycaps, since i was so far past any kind of warrenty.

Ended up buying some nicer, PBT kecaps 4 years after that anyways. Still use this keyboard, even if part of the backlighting has failed in the… 12 years.

i.imgur.com/anIU1RQ.jpeg

CatZoomies ,
@CatZoomies@lemmy.world avatar

That’s a good looking keyboard right there mate.

dan ,
@dan@upvote.au avatar

Nice keycaps! Can you please provide link to them? Thinking of getting some fancy ones myself.

dan ,
@dan@upvote.au avatar

Same with me! I bought that keyboard because at the time it was the cheapest mechanical keyboard I could find that wasn’t an Aliexpress special, and it’s still working well for me.

The keycaps for that keyboard have a known design issue - the plastic part that connects it to the key is too thin and breaks easily - which is why I think they’re willing to send out free replacements.

Brkdncr ,

My previous logi mouse lasted for a decade before giving up.

My current MX mouse lasted almost 3 years before the rubber started separating from the case at the palm area.

I don’t know if I will buy another logi mouse.

CatZoomies ,
@CatZoomies@lemmy.world avatar

I hear you dude. That 10+ year reputation is what drove me to buy their stuff, along with all the glowing user recommendations.

I heard that you can make the rubber last longer on mice by periodically cleaning them to slow their chance of breaking down, but I never experienced the rubber actually separating. That happened to my spouse’s Razer mouse (heh, that rhymes).

But I suppose that, apart from this whole post’s focus on “as a service”, that possibly Logi products have begun to go downhill quite recently. I wouldn’t know, all of mine have been great. Sucks for your MX mouse, but I feel you on the uncertainty of buying future Logi mice.

gedaliyah ,
@gedaliyah@lemmy.world avatar

“This is a premium feature. To unlock the right-click menu, just enjoy this 30 second ad, or click to add to your monthly subscription.”

noisypine ,

Logitech’s quality has been steadily dropping. Got fed up with thumb trackball buttons failing in less than 2 years. Logitech was my go to for most computer peripherals, but I just can’t justify replacing all my family’s trackballs every two years at $60 a pop.

Switched over to Elecom because they are one of the only brands selling wired thumb trackballs and so far they are great. It’s unfortunate, my first Logitech trackball lasted at least 10 years. It never broke, just got lost in a move. Used to love their stuff but, the only thing left from the Logitech I bought my first trackball from is the name.

BeardedBlaze ,
@BeardedBlaze@lemmy.world avatar

Never heard of Elecom. Thank you for that.

orca ,
@orca@orcas.enjoying.yachts avatar

Not everything has to be a subscription.

Unless you’re a greedy CEO. Then everything should be a subscription!

Sabata11792 ,

If I mistake your shit ideas as an Onion article, you should be fired. Who would pay monthly on a mouse?

EvilBit ,

The answer to this is simple. Go private. Get a buyout and delist so you aren’t literally required to permanently and constantly grow your company bigger and sell more than you did last year for the rest of eternity in the name of the almighty shareholders.

Sell great hardware to people who need it, develop a loyal fan base, and treat them right, forever. I guarantee that the rate of valid, reasonable purchases of high-quality, durable new mice and keyboards is more than enough to sustain a very healthy company full of very talented employees forever, as long as they aren’t required to always make more money than ever before.

____ ,

Insanity. I spend $5.00 or so on $eCommerceSite and am perfectly happy with the result.

I make that expenditure maybe every four or five years. I don’t need a ‘forever mouse,’ they already last practically that long.

TrickDacy ,

I used to always say I want the cheapest mouse I can find. That was about $20 the last time I bought one like that, many years ago.

stefenauris ,
@stefenauris@pawb.social avatar

Businesses could save a lot of money by just firing their CEOs

NegativeInf ,

If anyone’s job could be replaced with ChatGPT, it’s these chucklefucks.

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