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Major IT outage affecting banks, airlines, media outlets across the world

All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It’s all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We’ll see if that changes over the weekend…

victorz ,

If these affected systems are boot looping, how will they be fixed? Reinstall?

bevan ,

It is possible to edit a folder name in windows drivers. But for IT departments that could be more work than a reimage

Passerby6497 , (edited )

Having had to fix >100 machines today, I’m not sure how a reimage would be less work. Restoring from backups maybe, but reimage and reconfig is so painful

EncryptKeeper ,

It’s just one file to delete.

Sylence ,
@Sylence@lemmy.dbzer0.com avatar

There is a fix people have found which requires manual booting into safe mode and removal of a file causing the BSODs. No clue if/how they are going to implement a fix remotely when the affected machines can’t even boot.

letsgo ,

Probably have to go old-skool and actually be at the machine.

Freefall ,

Exactly, and super fun when all your systems are remote!!!

Passerby6497 ,

It’s not super awful as long as everything is virtual. It’s annoying, but not painful like it would be for physical systems.

Really don’t envy physical/desk side support folks today…

VieuxQueb ,
@VieuxQueb@lemmy.ca avatar

And hope you are not using BitLocker cause then you are screwed since BitLocker is tied to CS.

EncryptKeeper ,

You just need console access. Which if any of the affected servers are VMs, you’ll have.

CanadaPlus ,

Yes, VMs will be more manageable.

ChefKalash ,

Do you have any source on this?

Sylence ,
@Sylence@lemmy.dbzer0.com avatar

If you have an account you can view the support thread here: …crowdstrike.com/…/Tech-Alert-Windows-crashes-rel…

Workaround Steps:

  1. Boot Windows into Safe Mode or the Windows Recovery Environment
  2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
  3. Locate the file matching “C-00000291*.sys”, and delete it.
  4. Boot the host normally.
Passerby6497 ,

I can confirm it works after applying it to >100 servers :/

victorz ,

Nice work, friend. 🤝 [back pat]

CanadaPlus ,

It seems like it’s in like half of the news stories.

Sylence ,
@Sylence@lemmy.dbzer0.com avatar

Yep, stuck at the airport currently. All flights grounded. All major grocery store chains and banks also impacted. Bad day to be a crowdstrike employee!

iknowitwheniseeit ,

My flight was canceled. Luckily that was a partner airline. My actual airline rebooked me on a direct flight. Leaves 3 hours later and arrives earlier. Lower carbon footprint. So, except that I’m standing in queue so someone can inspect my documents it’s basically a win for me. 😆

solrize ,

Xfinity H&I network it down so I can’t watch Star Trek. I get an error msg connection failure. Other channels work though.

misk ,
@misk@sopuli.xyz avatar

My work PC is affected. Nice!

wreckedcarzz ,
@wreckedcarzz@lemmy.world avatar

Plot twist: you’re head of IT

R00bot ,
@R00bot@lemmy.blahaj.zone avatar

Same! Got to log off early 😎

Munkisquisher ,

Dammit, hit us at 5pm on Friday in NZ

BigRedUndead ,

4:00PM here in Aus. Absolutely perfect for an early Friday knockoff.

Magnolia_ ,

Noice!

jedibob5 ,

Huh. I guess this explains why the monitor outside of my flight gate tonight started BSoD looping. And may also explain why my flight was delayed by an additional hour and a half…

richtellyard ,

This is going to be a Big Deal for a whole lot of people. I don’t know all the companies and industries that use Crowdstrike but I might guess it will result in airline delays, banking outages, and hospital computer systems failing. Hopefully nobody gets hurt because of it.

RegalPotoo ,
@RegalPotoo@lemmy.world avatar

Big chunk of New Zealands banks apparently run it, cos 3 of the big ones can’t do credit card transactions right now

oderus ,

It was mayhem at PakNSave a bit ago.

emmanuel_car ,

In my experience it’s always mayhem at PakNSave.

deadbeef79000 ,

If anything, it’s probably calmed P’n’S down a bit…

index ,

cos 3 of the big ones can’t do credit card transactions right now

Bitcoin still up and running perhaps people can use that

I_Miss_Daniel ,

Bitcoin Cash maybe. Didn’t they bork Bitcoin (Core) so you have to wait for confirmations in the next block?

whotookkarl ,
@whotookkarl@lemmy.world avatar

Several 911 systems were affected or completely down too

upside431 ,

Interesting day

autotldr Bot ,

This is the best summary I could come up with:

There are reports of IT outages affecting major institutions in Australia and internationally.

The ABC is experiencing a major network outage, along with several other media outlets.

Crowd-sourced website Downdetector is listing outages for Foxtel, National Australia Bank and Bendigo Bank.

Follow our live blog as we bring you the latest updates.

The original article contains 52 words, the summary contains 52 words. Saved 0%. I’m a bot and I’m open source!

dorythefish ,

The original article contains 52 words, the summary contains 52 words. Saved 0%. Good bot!

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