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Major IT outage affecting banks, airlines, media outlets across the world

All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It’s all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We’ll see if that changes over the weekend…

victorz ,

If these affected systems are boot looping, how will they be fixed? Reinstall?

bevan ,

It is possible to edit a folder name in windows drivers. But for IT departments that could be more work than a reimage

Passerby6497 , (edited )

Having had to fix >100 machines today, I’m not sure how a reimage would be less work. Restoring from backups maybe, but reimage and reconfig is so painful

EncryptKeeper ,

It’s just one file to delete.

Sylence ,
@Sylence@lemmy.dbzer0.com avatar

There is a fix people have found which requires manual booting into safe mode and removal of a file causing the BSODs. No clue if/how they are going to implement a fix remotely when the affected machines can’t even boot.

letsgo ,

Probably have to go old-skool and actually be at the machine.

Freefall ,

Exactly, and super fun when all your systems are remote!!!

Passerby6497 ,

It’s not super awful as long as everything is virtual. It’s annoying, but not painful like it would be for physical systems.

Really don’t envy physical/desk side support folks today…

VieuxQueb ,
@VieuxQueb@lemmy.ca avatar

And hope you are not using BitLocker cause then you are screwed since BitLocker is tied to CS.

EncryptKeeper ,

You just need console access. Which if any of the affected servers are VMs, you’ll have.

CanadaPlus ,

Yes, VMs will be more manageable.

ChefKalash ,

Do you have any source on this?

Sylence ,
@Sylence@lemmy.dbzer0.com avatar

If you have an account you can view the support thread here: …crowdstrike.com/…/Tech-Alert-Windows-crashes-rel…

Workaround Steps:

  1. Boot Windows into Safe Mode or the Windows Recovery Environment
  2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
  3. Locate the file matching “C-00000291*.sys”, and delete it.
  4. Boot the host normally.
Passerby6497 ,

I can confirm it works after applying it to >100 servers :/

victorz ,

Nice work, friend. 🤝 [back pat]

CanadaPlus ,

It seems like it’s in like half of the news stories.

r00ty Admin ,
r00ty avatar

Apparently at work "some servers are experiencing problems". Sadly, none of the ones I need to use :(

solrize ,

Xfinity H&I network it down so I can’t watch Star Trek. I get an error msg connection failure. Other channels work though.

upside431 ,

Interesting day

uuhhhhmmmm ,

I think we’re getting a lot of pictures for !pbsod

Speculater ,
@Speculater@lemmy.world avatar

And subscribed!

autotldr Bot ,

This is the best summary I could come up with:

There are reports of IT outages affecting major institutions in Australia and internationally.

The ABC is experiencing a major network outage, along with several other media outlets.

Crowd-sourced website Downdetector is listing outages for Foxtel, National Australia Bank and Bendigo Bank.

Follow our live blog as we bring you the latest updates.

The original article contains 52 words, the summary contains 52 words. Saved 0%. I’m a bot and I’m open source!

dorythefish ,

The original article contains 52 words, the summary contains 52 words. Saved 0%. Good bot!

yournamehere ,

best day ever. the digitards get a wakeup call. how often have been lectured by imbeciles how great whatever dumbo closed source is. “i need photoshop”, “windows powershell and i get work done”, “azure and onedrive and teams…best shit ever”, " go use NT, nobody will use a GNU".

yeah well, i hope every windows user would be kept of the interwebs for a year and mac users just burn in hell right away. lazy scum that justifies shitting on society for their own comfort. while everyone needs a drivers license, dumb fucking parents give tiktok to their kids…idiocracy will have a great election this winter.

ninekeysdown ,
@ninekeysdown@lemmy.world avatar

So when’s the last time you touched some grass? It’s a lovely day outside. Maybe go to a pet shelter and see some puppies? Are you getting enough fiber? Drinking enough water? Why not call a friend and hang out?

CanadaPlus ,

Yeah, I agree with the sentiment, but this is pretty intense.

cyberfae ,
@cyberfae@lemmy.world avatar

While I get your point on the over reliance on Microsoft, some of us are going to be stuck spending the whole day trying to fix this shit. You could show some compassion.

foremanguy92_ ,

Bahaha 😂😂 continue using proprietary software, that’s all you are going to get in addition to privacy issues… Switch to Linux.

Cornelius_Wangenheim ,

A bunch of shitty sysadmins/cybersec people just learned why you don’t blindly deploy new updates to production without testing them first.

I’ve used crowd strike before. It has support for deploying version N to a pilot group, N-1 to the test environment and N-2 to production.

ari_verse ,

It’s a fair point but I would rather diversify and also use something that is open / less opaque

robocall ,
@robocall@lemmy.world avatar

Buy the dip!

jecht360 ,
@jecht360@lemmy.world avatar

More like short them. This is going to be devastating for their business. I could see them losing tons of customers.

catch22 ,
@catch22@programming.dev avatar

Interesting how ARPA net (the internet) was build to with stand these issues, but companies like Microsoft and Amazon (and no regulation) have completely reversed it’s original intent. I actually didn’t even notice this since I use Lemmy, and have my own internal network running home assistant, synology, emby, ect…

Baggie ,

I legit have never been more happy to be unemployed.

TheReturnOfPEB ,

This is a a ruse to make Work From Home end.

exanime ,

???

How would this have been prevented by working on site?

sudo ,

A crowd strike, you could call it

Weax ,

This is just blatantly incorrect - 99% of these outages are going to be fixed remotely.

index ,

play stupid games win stupid prizes

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