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Blue_Morpho ,

Plex will do anything other than make their player easy to use.

ccunning ,

My only real complaint is their app is laggy.

Do you have other complaints with it?

Confused_Emus ,

Biggest issue I and my friends have with my Plex server is the constant buffer-play-for-a-minute-buffer issue with certain anime subtitle formats. Although the little bit of searching I’ve done with that indicates that may be more of an issue with the device being streamed on than with Plex itself. I dunno.

ccunning ,

Come to think of it the AppleTV app does say a piece of media doesn’t have subs when it does. And if I turn them on the playback hangs for ~10 seconds.

I don’t get the play/buffer/play/buffer issue but I only really use it on my LAN so not really a surprise there.

FlightyPenguin ,
@FlightyPenguin@lemmy.world avatar

Certain subtitle formats cannot be directly streamed, so your server is probably re-encoding video on the fly to burn in the subtitles. PGS format is actually a series of images and will always require re-encoding video. Picking SRT should work with device direct streaming.

Confused_Emus ,

That must be it, then. Thankfully I’ve got Bazarr set up to snag SRTs for imported media, so those should generally be available.

Encom ,
@Encom@lemmy.world avatar

As someone else said, this almost always comes down to the device they’re using. Especially if it’s a Playstation console or a Smart TV (in my experience) as they don’t support x265 codec or have .ass support, or both

Confused_Emus ,

I’ve noticed Roku TVs are a common device to have issues.

BakedCatboy ,

My main complaint is when it decides to just stop casting to Chromecast in the middle of episodes randomly - then I have to open the app, reconnect, and resume.

Also I find the Chromecast controls stop responding frequently making it so I can’t pause what I’m watching - it’ll like disconnect from the Chromecast but keep playing.

My partner also complains about lots of bugs on the iOS app.

Cocodapuf , (edited )

I’ve been having trouble with this too.

So far my best assessment is that the problem stems from the Chromecast not playing well with my router. Resetting the Wi-Fi on my router tends to fix the problem, but it’s seriously annoying.

Separately, I also have issues with the play/pause not working when casting and some other weird interface behaviors sometimes. But all in all, it’s worth complaining, but it still works better than everything else.

Blue_Morpho ,

My biggest complaint is that it defaults to “recommended” instead of “library” which means for new users (family members you are trying to help remotely) don’t see the videos in your collection but instead a random unordered list to scroll sideways.

After you select library to see everything, it doesn’t save that view as default unless you go into settings and change it to remember changes.

A new annoying feature they added is when setting up a new account, the default is to send every video you watch to all friends/family unless you select disable. So you can’t even setup quickly by putting in a user/password and being ready to go. You have to talk family members through setup or everyone with access to your Plex will get email spammed with everything that person watched.

I have home videos on my server and this means lengthy phone calls to family so they can actually see the videos.

JohnnyCanuck ,
@JohnnyCanuck@lemmy.ca avatar

My biggest complaint is that it defaults to “recommended” instead of “library”… it doesn’t save that view as default unless you go into settings and change it to remember changes.

That’s a pretty minor gripe considering there is a setting for it. Also, given that it’s a you-get-it-one-way-or-the-other kind of setting, they’re always going to be upsetting someone.

Blue_Morpho ,

Have you helped an older relative with computer problems over the phone?

If you could set the default, it wouldn’t be a problem.

JohnnyCanuck ,
@JohnnyCanuck@lemmy.ca avatar

Where do you imagine setting the default?

Ugurcan , (edited )

It’s terrible with direct streaming lossless Dolby Atmos (TrueHD) streams, not only where it’s not possible but there are workarounds (AppleTV / Infuse), but also on each and every platform it’s being done by other apps (Android, Xbox, PC / Kodi).

I only use it because I paid peanuts for lifetime premium and alternatives have egregious UX that I can withstand but my extended family cannot.

Wxfisch ,
@Wxfisch@lemmy.world avatar

So still not addressing the myriad problems the player has, especially on AppleTV where it’s been reported for nearly half a decade to not work well. But hey you get yet another place to do photos things (which they admit literally no one wants or uses, they’d be better off dropping support for photos altogether).

This is super frustrating because plex is very polished despite its clear bugs and misdirection. I just switched over to JellyFin and it’s faster and much more focused but just still has a lot of rough edges. I’m not sure which will be my long term solution but plex needs to attract folks to subscribe and focusing on features that 1/5 of a percent of users utilize is not how you do that.

ccunning ,

Can Jellyfin and Plex point to the same libraries and coexist?

I haven’t tried it before but maybe I should. I don’t have huge complaints with the Plex AppleTV app. I just find it laggy at times.

Wxfisch ,
@Wxfisch@lemmy.world avatar

They can, I turned off my plex VM to save resources but no real reason they can’t both point to the same libraries at once.

BakedCatboy ,

Yes I do this. Same exact library folders so I can let my friends use whatever they prefer. If everything is named in a Plex friendly way it should just work in jellyfin.

Imgonnatrythis ,

I don’t use it much but haven’t had too many issues with plex on apple TV. I do have infuse too and a lot of people with plex servers prefer infuse on apple products.

random72guy ,
@random72guy@lemmy.world avatar

As a longtime Plex user, I also hate their lack of focus and tendancy to priorotize bad features (like paid streaming and VR). But this one feels more like a way to re-focus on video by removing photo code from the main (video) app’s codebase, making it easier to maintain.

tartan ,

I switched to Emby earlier this year and never looked back. All the core features are solid. And it works great on my AppleTV.

fuzzy_feeling ,

all my homies use jellyfin…

nullboi ,

Was going to day the same. Why use plex, when jellyfin exists.

codenamekino ,

The only reason that Plex has survived every service purge on my system is because Jellyfin doesn’t have a PS4 app. Every other device that accesses my media is going through Jellyfin. I have my PS4 connected to Jellyfin via DLNA, but asking my wife to give up the polished (turd) Plex app for the file-picker front end in the media player app isn’t a viable option for me.

9tr6gyp3 ,

Why use a PS4?

sunzu2 ,

Because people already have the hardware... Why buy something else when what you got works?

9tr6gyp3 ,

Apparently its not working how they want to use it.

kaitco ,

Dude…what’s your CashApp? A Firestick costs like $20.

master_of_unlocking ,

i use Jellyfin but a big thing that Plex has is the ability to easily stream remotely. Its doable with Jellyfin but requires a lot of manual configuration that a non technical user just can’t/won’t do.

nullboi ,

Jellyfin has automatic port mapping, but it’s been hit or miss in my experience. I use Zerotier for remote access, but I forget that not everyone wants to take the time to play around with stuff.

Relevant XKCD

undercrust ,

Is there a good walkthrough of how to set up Jellyfin on Linux? If I’m breaking away from a shit OS, I may as well try breaking away from an increasingly crummy Plex

rudyharrelson ,
@rudyharrelson@lemmy.radio avatar

The official documentation has some guides on setting it up in a few different ways, although they assume the user is decently familiar with Linux/terminal commands and such. There might be some more beginner-friendly guides out there, though.

jellyfin.org/docs/general/…/container/

I switched from Plex to Jellyfin a while back and I’ve been very happy with it.

fuzzy_feeling ,

depends on your distro.
an internet search like “debian jellyfin install” should point you into the right direction.

if in doubt or having trouble: there’s a friendly linux community around the corner.

veeesix ,
@veeesix@lemmy.ca avatar

Nice! The old photos feature in the main app felt too bloated so I stopped using it. Hopefully this one’s snappier cause I’ve been looking for a good way to access my old photos again.

auzy ,

I wish there was a way to hide the synopsis.

I like watching movies and TV without knowing the plot of what I’m about to watch

adonkeystomple , (edited )

At this point the only thing holding me back from switching to Jellyfin is Plex’s transcoded download function.

cyberic ,
@cyberic@discuss.tchncs.de avatar

I’ve found emby to be a good compromise.

WolfLink ,

I genuinely love PlexAmp. I’m curious about the photos thing and might give it a try.

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