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PsyDoctah9Jah ,
@PsyDoctah9Jah@lemmy.world avatar

Anyone heard back from their FCC complaint? My rate plan price shouldn’t be changed. It’s not even about the money per say, but the greed and term violations 🤨…

Giooschi ,

Jokes on you, I subscribed to my mobile plan 8 years ago and I still pay 6€ for unlimited calls/sms and 30GB (Italy, Iliad)

corsicanguppy ,

I’m crying in Canadian.

RBWells ,

We actually pay for all our kids’ phone service because T-Mo let us add them for $10/month each line. If they raise it 5 per line it will add quite a bit but I think I’d just ask the kids to pay their $15 a month then, or spin them off if they prefer, and save money overall, T-Mobile has already saved us thousands of dollars over the years, improving service without raising the price so they have a little bit of loyalty from me. It may get shitty from now but it’s been a good run for 15 years at least.

Cosmos7349 ,

Jokes on you I’m into that shit. Now do that one where you give my info away to a random hacker again.

itsnotits ,

Joke’s* on you

(Short for “The joke is on you”.)

sugar_in_your_tea ,

Can I also get locked into a contract for 2 years? Make it three and I’ll sign up today!

ares35 ,
@ares35@kbin.social avatar

verizon did the same thing awhile ago, and it was more than five bucks a month.

was still cheaper for us to keep the old plan than to switch to a new "unlimited" one, though.

DannyMac ,
@DannyMac@lemmy.world avatar

I don’t think you all understand, the T-Mobile CEO has a fiduciary duty to shareholders, which is a responsibility to act in their best interests and their sole interest is making money. If the CEO doesn’t turn over every stone to find a way to make money or reduce costs, they’re breaking the law.

Oh wait, you all do understand this horseshit better than most. Lemmy is my sane place 🥰

brlemworld ,

Making money == making as much money as possible. They just gotta stay in the black

ShepherdPie ,

Yes it can also be argued that stupid short-term gains like this can lead to less revenue in the long run which isn’t doing your fiduciary duty.

ArchRecord ,

What’s sad is the fact that the whole concept of a fiduciary duty to shareholders is overused in traditional corporate culture, and **they don’t even need to enshittify this much in search of profit under any laws or legal contracts!**For a better explainer: nytimes.com/…/corporations-dont-have-to-maximize-…

hashferret , (edited )

Got the text about the increase and it’s definitely nail in the coffin for me. I’ve confirmed that I don’t need much data even with forgetting to reconnect to wifi.

Strangely found myself tempted towards Helium Mobile since it’s 20 bucks for “unlimited” with 30GB of high speed. But of course it’s a crypto product… I’d been planning to wait til they release a feature to supposedly cryptographically protect against SIM swap attacks here. Assuming it checks out for security I’d consider it a decent extra benefit. Thoughts?

edit: forgot to mention they’re a tmobile mvno. so not exactly completely getting away from them.

leanleft ,
@leanleft@lemmy.ml avatar

Be careful that unlimited ( more acurately labeled via the “high speed data” limit) is a widely used practice of false advertising.
Check the throttle speed to see what happens after you run out of data.

Endlessvoid ,

Remember the tmobile un-contract? This is literally from their press release in 2017: “T-Mobile ONE customers keep their price until THEY decide to change it. T-Mobile will never change the price you pay for your T-Mobile ONE plan. When you sign up for T-Mobile ONE, only YOU have the power to change the price you pay.” www.t-mobile.com/news/press/un-carrier-next

Remember how they promised the FTC they wouldn’t raise prices if they could pretty please merge with sprint to become the biggest telecom network in the country? yahoo.com/…/t-mobile-promises-sprint-merger-19542…

SecretSauces ,
@SecretSauces@lemmy.world avatar

Doesn’t that open them up for a lawsuit then? Either breach of contract if it’s in their legalese, or at least false advertising.

Plopp ,

Easy fix:

  1. “Sorry, we no longer offer a T-Mobile ONE plan, therefore your plan has been converted to a regular T-Mobile plan. If you object to this you may terminate your account.”
  2. “Due to increased costs and a whole bunch of reasons that has absolutely nothing to do with our greed we will have to raise the price of our regular plan.”
realbadat ,

I’m on a plan that predates the plans being effected by the price increase.

My price has been the same for years. That said, the plan I’m on was also because of an issue way, way, way back (like a decade ago), and actually being responded to by someone in the c suite after making a comment on the ordeal, who then handed me off to exec customer service to get my issue addressed.

I doubt anyone is getting that sort of response and result today, but I personally have no reason to change providers - Verizon and AT&T would be just as bad, if not worse. Verizon even tried to charge me for devices I had paid in full (and I was out of contract timing) when I switched to T-Mobile.

Nollij ,

Disclaimer: IANAL

Contracts in perpetuity don’t hold up, especially since this isn’t even a contract. They always expire at some point, unless renewed.

A claim of false advertising could hold up, but again that’s a promise not held in a contract.

Finally, it looks like that marketing campaign was over 7 years ago. No court would ever hold them to business plans from that long ago. They have to provide adequate notice for any changes (often 30 days), but they can certainly discontinue a program.

LodeMike ,

I pay $5 for mobile service lol

jbaber ,

How?

LodeMike ,

Mobilex

Best part is that it’s verizon too, not ATT or TMobile

sugar_in_your_tea ,

I pay $7… with a T-Mobile MVNO. They recently increased my data without increasing the price, so that was cool.

DigitalDruid ,

deleted_by_author

    •
    Brunbrun6766 ,
    @Brunbrun6766@lemmy.world avatar

    I’d be looking to switch, this is a big middle finger to long time customers

    Burn_The_Right ,

    Switch to who? The FTC is allowing them to all become one company.

    far_university1990 ,

    I confused why even possible to raise price. That is change in contract, right? Because price in contract.

    So it legal to change contract from one party only? That seem like loophole.

    brbposting ,

    They let you cancel that contract. You’re allowed to leave within a month or something after they change it.

    Nollij ,

    Pretty sure the original contracts have all expired, and these are now month-to-month renewals. IOW, when the current contract expires at the end of the month, it will not be renewed by T-Mobile. They are offering a similar, slightly modified version (at a higher price) if you would like to take them up on it.

    applepie ,

    Tmo went anti consumer over last 2 years.

    "Inflation" and don't get me started on 5g. So much money spent but nothing to really show for it. What is it doing what LTE hasn't done?

    return2ozma OP ,
    @return2ozma@lemmy.world avatar

    Remember when John Legere was CEO and doing Livestream cooking in his house? Those were the good times.

    airglow ,

    John Legere was hired specifically to make the merger between Sprint and T-Mobile happen, and he resigned right after. He put on a charade to make people think that T-Mobile was a customer-friendly company that would continue to be customer-friendly after merging with Sprint, while knowing the entire time that everything would go to hell after the merger happened and he was gone. John Legere is a con man that pushed a giant anticompetitive corporate merger through antitrust scrutiny, not a benevolent person.

    phoneymouse ,

    It’s because they merged with Sprint and don’t need to give a fuck anymore. They used to be the”uncarrier.”

    zarenki ,

    Even their earliest “uncarrier” features weren’t without issue. Making certain services (spotify, apple music, youtube, netflix, etc.) not count against subscribers’ data caps, while continuing to enforce data caps for other uses, goes against the spirit of net neutrality. This also includes throttling video streams by default to force lower quality (with opt-out on their site).

    Promos like a free pizza on Tuesdays seems like a neat optional perk on the surface but their existence fundamentally mean subscription expenses on cellular network service are partially going towards things that have not even the slightest tangential connection to the service.

    tyrant , (edited )

    Don’t you realize 5g is spreading the covids?! $5 + 5g = COVID 19! Wake up sheeple! The math is right there! Do your own research!

    Edit: I’m happy that most people on Lemmy get an obvious joke without the need for the /s

    applepie ,

    Exhibit no 1: too much politics will cause brain damage.

    applepie ,

    how is this sarcasm? you came in a bit heavy with a political/al right angle but it was not "opposite" (aka sarcasm). It was clear you were mocking me but I did not come to comment from political or alt right angle.

    5g is literally me being robbed to pay for some "owner's" capital, income producing assets.

    deranger ,

    What is it doing what LTE hasn’t done?

    Bandwidth. I’ve got faster upload on 5G than my home cable internet. It’s a massive speed increase vs LTE, and I’ve not had issues for a long time.

    applepie ,

    Fair... But that's home internet is not primary usecase tho

    Why as cell customer I am paying for this shit?

    andrew ,
    @andrew@lemmy.stuart.fun avatar

    IIRC, 5g is a much nicer generation for the carriers than for consumers. It can be more easily deployed with microcells on light poles vs requiring the tall cell towers. There’s ultra-wideband, which is definitely faster, but plain 5g is roughly the same, just easier to roll out.

    applepie ,

    Thank you!

    Don't we all love funding CapEx of a shiti compamy that really doesn't even benefit us?

    FonsNihilo ,

    deleted_by_author

    •
    andrew ,
    @andrew@lemmy.stuart.fun avatar

    Fair enough! I definitely read this around the time 5g was coming around but apparently I was misinformed.

    ozymandias117 ,

    pack our plans with value and build out the industry’s best 5G network

    I’ve generally needed to disable 5G on their network because it was slower than LTE. 5G has only been useful in places they didn’t have coverage before in my experience

    user224 ,

    Isn’t that usually what happens though?

    5G is the new best thing, people jump on 5G, 5G gets overloaded decreasing its speeds while 4G gets unloaded increasing its speeds.

    Same thing it was with 4G, which is why I kept using 3G until start of 2024 when it got shut down here.

    douglasg14b ,
    @douglasg14b@lemmy.world avatar

    Same. I have 5G off because it’s just so bloody slow and unreliable.

    Let’s not even talk about the problems where periodically I can’t make any outbound calls and no one can call me. Which has been a problem for at least the last 5 years, for both me and my wife.

    deranger ,

    5G has been reliable and fast for me for years now. It’s significantly faster than LTE, approximately 650-750 Mbps on download.

    ozymandias117 ,

    I tested where I happen to be, and T-mobile 5G was 7 Mbps and LTE was 34 Mbps

    I’m not saying 5G can’t be better, but it’s rarely been better on T-mobile for me in about 5 different states in the US

    deranger ,

    Wow. 5G is consistently over 500 Mbps for me, and frequently upwards of 700Mbps with 50-100Mbps upload.

    ozymandias117 ,

    The issue is that “5G” is three different bands in one name

    In the places where it’s low-band 5G and LTE is also available, LTE is significantly faster

    If you’re in the downtown of a major city, high-band “mmWave” 5G will be faster

    01189998819991197253 ,
    @01189998819991197253@infosec.pub avatar

    “affected by the price hike will be able to call up to change their plans to newer T-Mobile offerings, but they won’t be able to opt out of this increase.”

    I’m pretty they can opt out of the price hikes with a little effort.

    return2ozma OP ,
    @return2ozma@lemmy.world avatar

    I went to Google Fi after being with T-Mobile for 14 years. Google Fi uses the T-Mobile network and I’ve had zero issues since.

    01189998819991197253 ,
    @01189998819991197253@infosec.pub avatar

    Not a fan of (in this context) how Google handles their products. They have a history of killing a product or degrading it to oblivion. There’s even a dedicated site for this. I just don’t trust them to keep this going, so I never went to them. Plus, other MVNOs, like Tello, have unlimited plans on the tmo network for $25. The same plan on gfi is $50.

    Lemonparty ,

    For what it’s worth I’ve had Google Fi for eight years. My bill has never increased, and we have unlimited data. I’m on a plan with my wife and her dad and we pay 167 per month for all three lines including insurance on two phones (12/month total). We are in an area with 5G coverage, it speed tests between 100-300 Mbps generally.

    Sure they could kill it at any time but 🤷🏻‍♂️

    01189998819991197253 ,
    @01189998819991197253@infosec.pub avatar

    …but, until they do, you’re enjoying it. I get it, and I completely support you (not that it matters that some internet stranger supports you, but they do). There are definitely cheaper options out there, but if gfi works for you and you’re happy with it, then more power to you, and I hope the service lasts forever.

    altima_neo ,
    @altima_neo@lemmy.zip avatar

    Lame. I wonder if this will affect me as someone who was affected by the sprint merger and am on a sprint equivalent plan?

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