Anyone heard back from their FCC complaint? My rate plan price shouldn’t be changed. It’s not even about the money per say, but the greed and term violations 🤨…
We actually pay for all our kids’ phone service because T-Mo let us add them for $10/month each line. If they raise it 5 per line it will add quite a bit but I think I’d just ask the kids to pay their $15 a month then, or spin them off if they prefer, and save money overall, T-Mobile has already saved us thousands of dollars over the years, improving service without raising the price so they have a little bit of loyalty from me. It may get shitty from now but it’s been a good run for 15 years at least.
I don’t think you all understand, the T-Mobile CEO has a fiduciary duty to shareholders, which is a responsibility to act in their best interests and their sole interest is making money. If the CEO doesn’t turn over every stone to find a way to make money or reduce costs, they’re breaking the law.
Oh wait, you all do understand this horseshit better than most. Lemmy is my sane place 🥰
What’s sad is the fact that the whole concept of a fiduciary duty to shareholders is overused in traditional corporate culture, and **they don’t even need to enshittify this much in search of profit under any laws or legal contracts!**For a better explainer: nytimes.com/…/corporations-dont-have-to-maximize-…
Got the text about the increase and it’s definitely nail in the coffin for me. I’ve confirmed that I don’t need much data even with forgetting to reconnect to wifi.
Strangely found myself tempted towards Helium Mobile since it’s 20 bucks for “unlimited” with 30GB of high speed. But of course it’s a crypto product… I’d been planning to wait til they release a feature to supposedly cryptographically protect against SIM swap attacks here. Assuming it checks out for security I’d consider it a decent extra benefit. Thoughts?
edit: forgot to mention they’re a tmobile mvno. so not exactly completely getting away from them.
Be careful that unlimited ( more acurately labeled via the “high speed data” limit) is a widely used practice of false advertising.
Check the throttle speed to see what happens after you run out of data.
Remember the tmobile un-contract? This is literally from their press release in 2017: “T-Mobile ONE customers keep their price until THEY decide to change it. T-Mobile will never change the price you pay for your T-Mobile ONE plan. When you sign up for T-Mobile ONE, only YOU have the power to change the price you pay.” www.t-mobile.com/news/press/un-carrier-next
Remember how they promised the FTC they wouldn’t raise prices if they could pretty please merge with sprint to become the biggest telecom network in the country? yahoo.com/…/t-mobile-promises-sprint-merger-19542…
“Sorry, we no longer offer a T-Mobile ONE plan, therefore your plan has been converted to a regular T-Mobile plan. If you object to this you may terminate your account.”
“Due to increased costs and a whole bunch of reasons that has absolutely nothing to do with our greed we will have to raise the price of our regular plan.”
I’m on a plan that predates the plans being effected by the price increase.
My price has been the same for years. That said, the plan I’m on was also because of an issue way, way, way back (like a decade ago), and actually being responded to by someone in the c suite after making a comment on the ordeal, who then handed me off to exec customer service to get my issue addressed.
I doubt anyone is getting that sort of response and result today, but I personally have no reason to change providers - Verizon and AT&T would be just as bad, if not worse. Verizon even tried to charge me for devices I had paid in full (and I was out of contract timing) when I switched to T-Mobile.
Contracts in perpetuity don’t hold up, especially since this isn’t even a contract. They always expire at some point, unless renewed.
A claim of false advertising could hold up, but again that’s a promise not held in a contract.
Finally, it looks like that marketing campaign was over 7 years ago. No court would ever hold them to business plans from that long ago. They have to provide adequate notice for any changes (often 30 days), but they can certainly discontinue a program.
Pretty sure the original contracts have all expired, and these are now month-to-month renewals. IOW, when the current contract expires at the end of the month, it will not be renewed by T-Mobile. They are offering a similar, slightly modified version (at a higher price) if you would like to take them up on it.
John Legere was hired specifically to make the merger between Sprint and T-Mobile happen, and he resigned right after. He put on a charade to make people think that T-Mobile was a customer-friendly company that would continue to be customer-friendly after merging with Sprint, while knowing the entire time that everything would go to hell after the merger happened and he was gone. John Legere is a con man that pushed a giant anticompetitive corporate merger through antitrust scrutiny, not a benevolent person.
Even their earliest “uncarrier” features weren’t without issue. Making certain services (spotify, apple music, youtube, netflix, etc.) not count against subscribers’ data caps, while continuing to enforce data caps for other uses, goes against the spirit of net neutrality. This also includes throttling video streams by default to force lower quality (with opt-out on their site).
Promos like a free pizza on Tuesdays seems like a neat optional perk on the surface but their existence fundamentally mean subscription expenses on cellular network service are partially going towards things that have not even the slightest tangential connection to the service.
how is this sarcasm? you came in a bit heavy with a political/al right angle but it was not "opposite" (aka sarcasm). It was clear you were mocking me but I did not come to comment from political or alt right angle.
5g is literally me being robbed to pay for some "owner's" capital, income producing assets.
IIRC, 5g is a much nicer generation for the carriers than for consumers. It can be more easily deployed with microcells on light poles vs requiring the tall cell towers. There’s ultra-wideband, which is definitely faster, but plain 5g is roughly the same, just easier to roll out.
pack our plans with value and build out the industry’s best 5G network
I’ve generally needed to disable 5G on their network because it was slower than LTE. 5G has only been useful in places they didn’t have coverage before in my experience
Same. I have 5G off because it’s just so bloody slow and unreliable.
Let’s not even talk about the problems where periodically I can’t make any outbound calls and no one can call me. Which has been a problem for at least the last 5 years, for both me and my wife.
“affected by the price hike will be able to call up to change their plans to newer T-Mobile offerings, but they won’t be able to opt out of this increase.”
Not a fan of (in this context) how Google handles their products. They have a history of killing a product or degrading it to oblivion. There’s even a dedicated site for this. I just don’t trust them to keep this going, so I never went to them. Plus, other MVNOs, like Tello, have unlimited plans on the tmo network for $25. The same plan on gfi is $50.
For what it’s worth I’ve had Google Fi for eight years. My bill has never increased, and we have unlimited data. I’m on a plan with my wife and her dad and we pay 167 per month for all three lines including insurance on two phones (12/month total). We are in an area with 5G coverage, it speed tests between 100-300 Mbps generally.
…but, until they do, you’re enjoying it. I get it, and I completely support you (not that it matters that some internet stranger supports you, but they do). There are definitely cheaper options out there, but if gfi works for you and you’re happy with it, then more power to you, and I hope the service lasts forever.