There have been multiple accounts created with the sole purpose of posting advertisement posts or replies containing unsolicited advertising.

Accounts which solely post advertisements, or persistently post them may be terminated.

Consumers say they're pulling back on tipping servers, drivers and hair stylists

People are a little bit stingier in barber chairs and Ubers than they were just a few years ago.

The shares of adults who say they always tip their hair stylists, servers at sit-down restaurants and food delivery people have each fallen 8 percentage points since 2021, according to a Bankrate survey released Wednesday. That rate slipped 7 percentage points for taxi and ride-hail drivers over the same period.

Three years ago, the economy was reopening from the pandemic and inflation was higher than it is now, but so was concern for front-line workers.

At the time, three-quarters of consumers reported always tipping restaurant servers, but today just two-thirds do. Despite modest upticks since last year, barely more than half of people now count themselves reliable tippers of hairdressers (55%) and food delivery drivers (51%), while only 41% say the same when it comes to ordering a ride.

The survey reflects Americans’ growing ease bypassing ubiquitous tipping prompts, from coffeeshops to airport terminals in the post-Covid economy, especially as sticker prices have risen. While consumer spending has held remarkably steady, many households are feeling the squeeze from persistent inflation and tightening their belts accordingly. Some of that newfound caution may be factoring into when, where and how much people tip.

BigTrout75 ,

I tip if there was something to tip. Fast casual dining with me bussing, nope. Receiving a cup for coffee that I pump and setup, nope.

ripcord ,
@ripcord@lemmy.world avatar

Its crazy how many businesses in the US are asking you to tip on checkout and make it appear that’s normal. WTF would I be tipping at Subway

nobleshift , (edited )
@nobleshift@lemmy.world avatar

deleted_by_author

  • Loading...
  • jdaxe ,

    Ah so that explains why I never tip here in Australia and get shitty service!

    Oh wait, the service here is far better than every time I’ve visited North America 🤔

    Ibuthyr ,

    Nah, fuck the tipping policies in the USA. You really need something like a sensible minimum wage to prevent this bullshit. You’re just supporting this bullshit system where capitalists exploit their laborers.

    nobleshift ,
    @nobleshift@lemmy.world avatar

    deleted_by_author

  • Loading...
  • ripcord ,
    @ripcord@lemmy.world avatar

    They read the beginning but stopped partway through.

    Tilgare ,

    I understand your perspective, but you were a victim of a fucked up system and continue to be. I agree that giving up tipping would require us to also support the workers getting a fair wage. But the whole rest of the world has proven your “shitty service” theory entirely wrong - they are able to pay food service workers properly AND give great service, and I suspect the whole world would chime in with a wealth of experience. And not paying slave labor wages doesn’t drive the cost of goods up as much as the capitalists would lead you to believe. Again, proven by the entirety of Europe.

    Etterra ,

    I have a rule I’ve long lived by: never piss off the people who cut your hair, make (or get) your food, and work on your teeth.

    Texas_Hangover ,

    We tipping fucking dentists now??

    Etterra ,

    No. Just don’t piss them off.

    Unpigged ,

    From Germany, wholeheartedly, fuck off with your POS terminal tip prompts. I simply won’t.

    Scrollone ,

    STOP TIPPING. The whole world doesn’t tip, it’s a strange and stupid US thing. Just stop tipping please!

    chris ,
    @chris@l.roofo.cc avatar

    Germany does tip sometimes. But mostly we round up to the next thing that feels right. For me it is usually between 1-5€, but I never tip a percentage or use the tip option on a payment terminal. Sometimes I just don’t tip. It is never a problem. It is a bonus not a necessity here.

    set_secret ,

    Also, while you’re stopping dumb shit like tipping, may as well switch to the metric system as part of the integration!

    media.tenor.com/…/puffer-fish-join-us.gif

    tb_ ,
    @tb_@lemmy.world avatar

    ![description for screen readers](https://media.tenor.com/D8tqN5Dc45cAAAAM/puffer-fish-join-us.gif) to embed your gif in your comment. Important is the exclamation mark at the start, which is what distinguishes it from a regular hyperlink.

    Scrollone ,

    TIL! Good bot.

    tb_ ,
    @tb_@lemmy.world avatar

    Thanks, not much of a bot though :p

    Scrollone ,

    Haha ooops sorry! :) good human!

    renrenPDX ,

    This should be the next “movement” the internet gets behind. Everyone stops tipping, and watch people freak out.

    Scrollone ,

    And then, after a bit of confusion, tipping will end and waiters will get paid the right amount – no tipping needed

    MehBlah ,

    I quit tipping. That is not true. The last pizza I had delivered to work I gave the lady a ten. Physically gave it to her. Not added it to a app that you know is going to give them less than the tip. If they give them anything at all. I quit tipping through the checkout/payment process.

    Silentiea ,
    @Silentiea@lemmy.blahaj.zone avatar

    In the US, it is quite illegal to not give any of the tip to the worker. Managers and apps can’t keep any amount of the tip, and the only way it’s legal for the worker to not get the whole thing is if the service uses a tip sharing setup where it goes into a pool that is distributed (in which case it is evenly distributed amongst the participating workers, management still can’t legally take any).

    Illegal things happen, but almost certainly not as often on an app that helps records like that than you’d think

    Snapz ,
    • Uber’s get $1 - $3 depending on driver/distance
    • To-go orders get NOTHING.
    • Sit down food gets 15-20%, depending on server
    • Drinks at a bar get $1-$2 each drink.
    • Barber probably gets the biggest tip at $10-$15, but base price is going up so maybe adjusting down next time.

    And I do not do delivery apps.

    scoobford ,

    As a service person, this sounds great. You actually tip your barber more than I do.

    The only thing I think you didn’t account for is fancier bars with elaborate cocktails, which tbf most people do not frequent. I’d do 15-20% for those, simply because it’s more involved service and more involved drinks.

    immutable ,

    I always tip my hair cutting person 100%. I wanted a hair cut, the hair cut cost $x, that person literally does the entire thing often with their own equipment that they paid for. The place will charge me $x because that’s what the haircut is worth to me but I know the person that actually physically cut my hair with their skills and labor won’t get $x and I think that’s bullshit.

    In many other kinds of transactions someone can go “oh well the business deserves a cut of the profits because they provided the ingredients, or they stocked the inventory, or yadda yadda yadda”. But the hair cut is the one place where with my own eyes I witness the full body of labor occur and see who does it. That person deserves the value that their labor produced, not some owner sitting off in their beach house doing plenty I’m sure but one thing I’m damn sure they aren’t doing is cutting my fucking hair.

    anon_8675309 ,

    The more work i have to do the less I tip.

    edgesmash ,
    • To-go orders get NOTHING.

    My comment is entirely scoped to to-go orders; I agree with everything else you say (though I haven’t used a ride share in forever).

    I always tip for to-go orders in my hometown. Now my favorite places call out my name as I enter and treat me great. I’ve seen them replace the pizza stacked with my order with a fresh pizza right out of the oven, for example, or they’ve given me an extra pizza or side.

    When I’m on the road, I still tip $1 for to-go orders because I know the workers are still getting a shit wage.

    Granted, I’m in a financial position where I can afford to do this. But I’d love if we could get rid of the whole tipped-minimum-wage thing and just raise minimum wages across the board/enact UBI to make tipping only for exemplary service.

    AHemlocksLie ,

    It’s a genuinely nice thing you’re trying to do, so on the one hand, I don’t want to discourage it, but on the other hand, every tip workers get is an incentive to not raise wages. Hell, if they make enough in tips, they’ll start actively lowering wages for new hires. Someone I know always likes to tip, but I just see management thanking them for covering their labor costs for them.

    KevonLooney ,

    Nope.

    • Pay the Uber driver based on whether they get out of the car and help you with bags. $1 or $2 per bag. I used to do that job. Driving the car is not that hard. Everything else needs a tip.
    • To go orders get 5%. They are doing something for you. It’s not fast food.
    • Sit down food should be 20% minimum. Adjust based on the service, or the worst employees are getting paid the same as the best.
    • The other guy is right. You should tip based on the skill involved. Pouring a beer: $1. Making a mixed drink: $2 to $3.
    • You are tipping your barber too much. Avoid the chain and go to the local place where the barber gets 100% of the money, they just rent the chair. Tip 20% like normal.
    • Delivery apps are totally fine in areas with lots of delivery drivers.

    Basically, tip based on effort. Or you will end up with people who do not put in effort. It’s true they don’t tip in Europe. But it’s much harder to get the attention of a waiter there. “Oh I’m sorry, am I interrupting your coordinated smoke break with all the other waiters? I just wanted to exchange money for food if that’s ok with you.”

    Ibuthyr ,

    Bullshit, I get good service, even in Germany. People take their jobs seriously if they get paid enough. We just round up to a sensible sum and that’s it. Fuck shelling out 20% for a tip, that’s just straight up dumb.

    frog_brawler ,

    I’m mostly with you. To-go gets $1-$2.

    ripcord ,
    @ripcord@lemmy.world avatar

    Stop that.

    Exusia ,
    @Exusia@lemmy.world avatar

    For me there’s 3 tiers

    Takeout/drive thru food of every kind? No tip. If it’s labeled fast food and I have to drive to you to get it, you can pry that shit from my cold dead heart.

    Family owned non-chain restaurants. That’s a tip. These people out here trying their best against a McDonald’s franchisee. Easily worth a few extra.

    Delivery is where I tip, they put extra wear on a car and had to put up with the American public on roads between here and the store. That’s worth the extra $5-10 Dollars. Especially if it’s raining/almost midnight.

    Crashumbc ,

    Pretty much the same, delivery I tip based on how much stuff, how difficult, or bad weather is getting it to me. NOT on the item cost. It’s not any harder for the delivery person to deliver sushi than it is a breakfast sandwich.

    Hugin ,

    I went to get blood lab work done today. When I went to pay the kiosk asked for a tip.

    Powerpoint ,

    This has to be the USA right?

    Hugin ,

    Yup

    Crisps ,

    It happened to me at the urologist. They were taking the piss!

    Silentiea ,
    @Silentiea@lemmy.blahaj.zone avatar

    I imagine it’s just built in to the POS software they use, which is probably generic. Doesn’t really make that better, but

    dependencyinjection ,

    I ain’t never been into tipping as I’m not contributing to this system by playing along.

    Sure it sucks if you’ve gotta work for tips but still.

    EatATaco ,

    You aren’t fighting the man by not tipping (in the traditional areas), you’re screwing your fellow worker.

    You’re just being cheap.

    Redfugee ,

    Don’t forget that it’s the employer paying the shitty wage that is the one screwing over the worker. This is exactly what those employers want, to be able to pay shitty wages and have the blame shifted to someone else.

    EatATaco ,

    Don’t forget that it’s the employer paying the shitty wage that is the one screwing over the worker.

    I’m not defending the tipping culture, but it’s baked into the idea of how much these people are paid by their employer. By not tipping, you’re just screwing them, not sticking it to the man. It’s just an attempt to justify being cheap.

    PeterLossGeorgeWall ,

    I really really don’t agree with this. They have already been screwed by their boss, you are choosing whether to Bail the boss out or not. The dynamic will never change by continuing your stance, you’ll just keep on bailing out the rich guys.

    EatATaco ,

    There’s an expectation that you tip, right or wrong. If you don’t tip, you’re just screwing them, not the boss.

    If you want to change it, screwing the worker is not the best path.

    PeterLossGeorgeWall ,

    I didn’t say you would be screwing the boss. What you are doing by tipping is letting them away with it. I understand the expectation, I think it shouldn’t exist, I think it’s wrong. I also refuse to take a job like that which I believe IS the way to change it.

    EatATaco ,

    Going and not tipping is still letting them “get away with it” because they still make their money. The person who makes less is the worker who served you the food. The owner still gets their money. If you want to hit the boss in the pocket book, you don’t go to places that rely on tipping their workers. That’s how you put pressure on the owner.

    Redfugee ,

    Again you’re blaming the consumer but totally overlook the employer being cheap and paying shitty wages. You’re playing right into their hand.

    EatATaco ,

    Again you’re blaming the consumer but totally overlook the employer being cheap and paying shitty wages.

    It’s currently part of our culture and an expectation. We all agree that it should go away, but as of now, regardless of whether the boss is being cheap, if you don’t tip you’re being cheap and only screwing the worker, as the boss still makes their money.

    Snapz ,

    You’re absolutely “fighting the man”. You not tipping puts pressure on the owner class to pay a decent living wage to their employees or risk losing their workforce over time. Just need to all continue to hold on this trend that the article describes and keep that arrow going down. At the same time, these workers will be motivated to unionize and get the worth of their labor with current union momentum that’s on the increase.

    “Not fighting the man”… What a hollow statement?

    Kroxx ,

    This only works in an idealized perfect scenario which doesn’t exist. You not tipping only hurts the delivery driver and doesn’t touch the man whatsoever. Furthermore companies are only required to pay 7.25 federally unless state has other laws, which many don’t. So best case scenario you are bumping people up to 7.25 which isn’t even close to a living wage and wouldn’t do a thing for vehicle maintenance and gas.

    You are welcome to believe that you are sticking to the man not tipping but the reality is that you are fucking over hard working people short term. Even if everyone unilateral agreed to stop tipping it would take years for the system to fully catch up and again you would be fucking them over during those years.

    Snapz ,

    It will always be like this… until it isn’t. Your argument is tired. “The moment” eventually has to happen to force change. You take things like the 40 hour work week and weekends for granted, but people died in labor demonstrations and factory disasters to secure that comfort for us all. I pay my federal/state taxes and local levies, I support social safety net programs. These tips will not be the difference between someone eating or not, but it may be enough for them to force the ruling class to cede just a little more profit to the workers (or pressure the state to act against business of those social safety net programs are being more heavily utilized).

    Kroxx ,

    Your argument isn’t grounded in reality which is my argument, propose a plan that will actually have impact past screwing service workers.

    I’m not sure what your point is with labor demonstrations, those people got change though very bloody(not voluntarily bloody) organized protests, not tipping isn’t even close to an accurate comparison. A little more profit to the working class is a crumlet and just doesn’t do shit for service workers, let’s focus on taking the pie back which again not tipping isn’t doing.

    EatATaco ,

    You’re absolutely “fighting the man”. You not tipping puts pressure on the owner class to pay a decent living wage to their employees or risk losing their workforce over time.

    No, you’ve got it wrong. By going and not tipping, “the man” is still making their money. It’s the server you’re putting pressure on to leave that job and find something better. Sure, at some point, this might rise up and screw “the man” but the reality is that it requires stomping on a bunch of workers for your own benefit. You’re basically telling a server, who might even like tipping because it benefits them, that they have to do the work to make the change you want. It’s selfish, just like not tipping.

    If you want to stick it to those owners who don’t pay fair wages to their workers, don’t patronize their establishments.

    Snapz ,

    Don’t have the energy for everything that needs response in that, maybe reread it a couple times and respond to yourself

    EatATaco ,

    Then just leave? What’s the point of a comment like this? Do you not realize how childish it makes you look?

    Snapz ,

    Childish is you being completely oblivious to any nuance in my previous post and not responding to it substantively when you choose to respond. You’re a child in a room full of adults having a conversation and you’re punching kneecaps and screaming down there, feisty little guy!

    You hold a smartphone with the collective knowledge of humanity in your hand, and you think that because you have quick access to that intelligence, it means you are intelligent. But you have no idea what you’re actually talking about.

    EatATaco ,

    You don’t have the energy to make a point, but you do have the energy to throw around empty insults. Good for you, really have your priorities straight.

    JoYo ,
    @JoYo@lemmy.ml avatar

    i stopped tipping when i was double charged for the tip included.

    i tried keeping track of each POS that included gratuity but i can only get burned so many times before i stop using that stove altogether.

    skuzz ,

    Gotta love corpo news.

    have made some people stingier

    They’re no longer appreciating service industry workers

    Shut the fuck up and pay them a living wage you animals. Don’t try and continue pitting individuals against each other. “Blame the consumer for everything” is so played out at this point.

    EatATaco ,

    The reality is that many of these jobs rely on tips. If they were to “pay them a living wage” then the cost of the service would just go up.

    Don’t get me wrong, I want tipping to go away, and it’s gotten absurd where people are asking for tips now. But it’s absolutely stingy to not tip in these places where traditionally they would be tipped. If you don’t want to tip, don’t buy their services. It should be a recognized part of the cost: you just think it should be made official, some think it should be based on the quality of service they received.

    Bertuccio ,

    The cost would not increase. That is not how supply and demand works.

    It is extremely unlikely this has not been explained to you before.

    EatATaco ,
    piccolo ,

    It’s just perception. It’s the some bullshit logic why sale taxes are not included in the price and calculated at purchase… makes the product seem cheaper than it actually is.

    EatATaco ,

    I agree. Right now with tipping the true cost is obscured. If you take away tipping, the services would just charge more.

    Bertuccio ,

    Your response is to cite an article proving my point and not understand that?

    EatATaco ,

    My article certainly does not prove your point. It shows that when companies replaced tipping with high wages, they had to raise the cost of their goods/services. Which is exactly what I said.

    Bertuccio ,

    No. It says when they raised their prices according to something other than supply and demand people stopped buying from them.

    Because prices are controlled by supply and demand. Not costs.

    The fact that they also don’t understand that doesn’t mean you do.

    brygphilomena ,

    When entrees are all up in the 30s versus in the 20s, it doesn’t matter if [customers] know that you are gratuity-inclusive.

    I tip 10-15%, how are prices so much higher that then jump into the 30s for a meal? Most of my meals our, tip included, don’t hit the $30 threshold. I think that their prices, even accounting for tips included, were off.

    “I think a lot of people don’t see the system as being broken, or anything. And a lot of people love tipping,” he observed. “They feel some kind of power.”

    He thinks people like tipping because they have power? That’s kind of fucked.

    They spend a bunch of time saying that the locations they included tips in payed $5-6 less per hour. How can they even say they ran a location with tips included if they didn’t even match the tipped wages? They overcharged for food and still didn’t pay the staff enough. I’d say that’s a lot of mismanagement rather than a failure of a no-tipping restaurant.

    Here’s another core concept that places don’t seem to understand, if your business cannot make it without underpaying staff then you shouldn’t be in business. Someone else who can manage it will fill your gap in the market or the market will correct itself.

    Liz ,

    The cost of the service includes the tip if a tip is expected. The cost would stay the same if you stopped tipping and the establishment raised sticker prices to compensate.

    EatATaco ,

    If you count the tip as “part of the service” yes I agree that the price would stay the same. But the way I’m saying it is that there is the charge for service/goods, and then there is the tip. If we get rid of tipping, in favor of high wages, the service charge goes up.

    Blackmist ,

    Good. The cost should go up, because that’s what it costs the business to run if they pay an actual living wage.

    thesystemisdown ,

    Pizza Hut prompted me for a (minimum) 18% tip on a take out order. I could see tipping for takeout if it’s a large, complicated order, but this was not. 18% is for standard table service.

    Fedizen ,

    they should honestly ban tips on credit card machines and mandate a “cashback” option instead allowing 1-10 dollars of cash back.

    tiefling ,

    This is the worst I’ve personally encountered

    25% 50% 100%

    tyrant ,

    Shit like this is a good way to prevent me from returning. I don’t want to feel bad about giving someone money I didn’t need to and if I’m pushing the lowest recommended amount it feels sad.

    lobut ,

    I think a lot of these “cab companies” use the tips to pay the drivers now and take more for themselves.

    dependencyinjection ,

    Returning? I wouldn’t even be completing that order.

    Badeendje ,
    @Badeendje@lemmy.world avatar

    Other > zero

    Crisps ,

    And there is a service fee!

  • All
  • Subscribed
  • Moderated
  • Favorites
  • [email protected]
  • random
  • lifeLocal
  • goranko
  • All magazines