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mildlyinfuriating

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Hello_there , in McDonald's Experience by non McDonald's patron.

We are a long time away from the hamburger rap by Tai Mai Shu

FiniteBanjo , in JetBlue makes you watch an ad to connect to wifi

Better than Delta. “We have made it our mission to put accessible wifi on every flight. Unfortunately, this plane is not yet equipped… So pay us money to connect to our other wifi instead.”

_pete_ , in McDonald's Experience by non McDonald's patron.

Honestly, it’s 9pm so unless the store is 24 hours (and even if it is) then they’ll be trying to close down a clean up and get things ready for the morning shift which starts early.

When I worked at McDs years ago a few big orders deciding to sit in the restaurant around 9pm could mean the difference between getting to go home at 12:30 and getting an OK nights sleep vs getting to go home at 2:30 and getting a terrible nights sleep before they might have to come in at 10am the next day.

You could argue that if they didn’t want customers at that time then they shouldn’t be open - which I would agree with - but obviously the low level grunts making your food don’t get to make those decisions.

dmtalon OP ,

It appears they close at midnight, and we got there just before 9pm

_pete_ ,

Too late then, I’m afraid you got the crew who were more concerned about getting home at a slightly more healthy hour than giving you fresh food.

Never go in to any restaurant past 9pm unless it’s in a busy metro area and there are other people about or you are getting food that caters to drunk and high people that can be taken away.

SRo ,

What? 3 hours before they close is late?

_pete_ ,

Take out is probably OK but as OP has experienced, you won’t always get the freshest food.

Dining in and you’re basically just annoying people.

Bishma , in McDonald's Experience by non McDonald's patron.
@Bishma@discuss.tchncs.de avatar

Nearly every burger was overcooked and quite dry.

I get stuck eating at McD once every month or two because of food deserts, and I would say it’s a borderline miracle if any of your burgers weren’t over cooked. They’re cooked from frozen on, basically, a giant panini press. And no one checks them, they just cook to until the machine dings… if there’s someone available to do anything about the ding, that is.

Darkassassin07 ,
@Darkassassin07@lemmy.ca avatar

McDonalds doesn’t even use auto-lifters on the deep-fryer baskets either right?

The little bit of past kitchen work I’ve done (in a different restaurant), there were rails/actuators that would lift the baskets out of the oil when the timer went off; but I’ve never seen them in a McDs before. Much easier to overcook stuff.

Bishma ,
@Bishma@discuss.tchncs.de avatar

As of a few years ago at least, still no auto-lifters in the McD kitchens in my area.

Soggy ,

It’s been a while since I’ve done kitchen work but I’ve never had an automatic lifter. We just had someone being paid to cook food and watch the fryer. The issues start piling up in places that make the cashier handle front, drive-thru, fryer, whatever else all at once rather than pay an extra $150 in labor for the day.

fuckwit_mcbumcrumble ,

They’re cooked from frozen on, basically,

They are literally taken right out of the freezer and put onto the grill.

Chozo , in McDonald's Experience by non McDonald's patron.

McDonald's has been on a really steep decline for the last few years, it seems. They used to be tolerable; they weren't the best fast food around, but they also weren't the worst, and were generally a pretty good deal for your money. The last few times I've gone, the prices have been higher than the time before, and the quality lower than before.

The last time I went was nearly a year ago; my food was cold and my shake was melted, and it was nearly $20 for just one person. There's just no reason to go back.

GluWu ,

All fast food has been racing each other to total enshitification. I used to each so much taco bell, it was never good, but decent enough for the price. I had one of the large brown bags almost completely full of fire sauce. I haven’t gone in probably a year because their food got blander and more expensive. It feels like everything is just made from nutrient paste but made to look like foods that existed in the old world.

jprice , in McDonald's Experience by non McDonald's patron.

McDonalds is poison food, I personally would rather starve. It’s PROVABLY not food.

Blue_Morpho ,

No need for hyperbole. McDonald’s is IMO the worst of all fast food chains but claims that it isn’t food aren’t true.

AmidFuror ,

Not just not food, but poison apparently.

fuckwit_mcbumcrumble ,

It is actually very bad for your body, and feeding your body that garbage makes you crave the garbage more. It’s an endless negative feedback loop unless you consciously try to break the loop.

I probably wouldn’t go as far as to say it’s poison, but I won’t say it’s not poison. Look up what their food does to your body, and how addictive it is.

foggy , in McDonald's Experience by non McDonald's patron.

I hate the kiosks. But, they are money makers.

As much as I agree that they create shitty experience, they generate so much more dollars per order than having a human take the order that they are never going to leave.

dmtalon OP ,

Not that I was there to begin with, but they 100% will push my parents out of there as they do not want to deal with them. I would think their primary long term customers were boomers, and they’re gonna reject Kiosks.

foggy ,

The kiosks are basically what keeps them afloat. All other fast food places are following suit due to their overwhelming financial success.

youtu.be/BKX6EhDrgqQ

n3cr0 , in McDonald's Experience by non McDonald's patron.

The icecream and salad are fine at McD, but the rest of their so called food has always been awful to my taste. The fries taste like cardboard and the buns taste like Styrofoam. The feeling in my stomach told me, that this cannot be called food.

MrJameGumb , in McDonald's Experience by non McDonald's patron.
@MrJameGumb@lemmy.world avatar

The McDonald’s kiosk sucks. It constantly tries to upsell you on every item or tries to get you to go back and add more items to your order even after you’re done ordering.

The last time I went there I got a 10 Mcnugget “value” meal which still ended up costing $13. For that much I could have gone to a better restaurant and gotten a similar amount of food of much better quality.

To me at this point the only benefit to ordering McDonald’s is convenience. They’ve basically turned what should be an inexpensive value product into a premium product, but the “premium” aspect of it is just that they’re open late lol

sudo42 ,

I’ve read that McDonald’s is pushing kiosks so hard because on average people order more when they use them vs cashier or drive-thru.

BassTurd , in McDonald's Experience by non McDonald's patron.

I personally love kiosk ordering and by proxy, self check-outs anywhere and everywhere. The less humans I have to work with the better, because humans are slow, social, and make mistakes. That said, McDonald’s kiosks kinda suck, and they are one of the least intuitive interfaces out there IMO.

bionicjoey ,

I don’t mind fast food kiosks, but I really hate self checkout at the grocery store. It’s literally making me do the work someone else used to do for me of scanning and bagging items. It makes everything take longer. And if you fuck up even a tiny bit, it starts screaming that you are an idiot loud enough for the whole store to hear until an attendant comes to help.

Rhaedas ,

Kiosks of any sort can vary, from fast food to grocery to other types. There are some that work well and make self service far faster and easier, and others that routinely have issues. I've never used McD's, but I have used Sheetz a lot before and it flows very well both in displaying the options as well as suggestive selling that isn't in your face and disruptive. As for groceries, Publix has always been perfect for me, while some others not as much. Walmart's is 50/50 on if it will work okay or have some issue.

I wonder if there's a list of what manufacturer supplies what kiosks and a correlation can be made.

Outside of the ordering, McDs has never been the best, but as they've dropped in quality to drive profits and still meet the demand that persists regardless, so have others. My favorite used to be Burger King in the 90s, but I will go to McD instead of stepping foot in a BK at this point, that's how bad they are.

And the stupid thing is, none of them are doing anything much different. The quality doesn't have to be this low in food and service. I can only assume the bottom line is greater if they sacrifice everything needed to keep standards up and maintain just enough to keep a minimum demand flowing.

Infynis ,
@Infynis@midwest.social avatar

I can’t think of the last time I went through a self checkout without having to wait for an employee. Sure, a lot of the time it’s just because I’m buying a bottle of wine or whatever, but, like, that’s still a problem.

It’s also super terrible security-wise, because it incentivizes employees to make their account credentials whatever is quickest to type in on the kiosk that seems to have less processing power than my cellphone. I usually look away out of politeness, but I’ve glanced at their codes a few times. Saw one that was literally 0000. Another that was just 1, because apparently they don’t even necessarily have any password requirements lol

Serinus ,

If I have vegetables or alcohol, I’m going through the cashier line.

If there’s no reasonable cashier line it’s 50/50 that I’m walking out.

MutilationWave ,

I’ve found that a lot of cashiers don’t know what some vegetables even are. Or there was a sale for large avocados 50 cents each. But they put them in as medium avocados and they cost way more. Just a real life example. So I use the self checkout.

Darkassassin07 ,
@Darkassassin07@lemmy.ca avatar

I’m happy to use a self-checkout if I’m only grabbing a handful of items. That tends to be quicker and easier than waiting for an attended till to free up.

There’s no way in hell I’m taking a shopping cart of stuff through though.

BassTurd ,

I think early releases of self checkouts were extremely poor and buggy. I have had minimal issues over the last handful of years, most of them would have been issues a cashier would have needed to call for help for anyway.

I also don’t feel that I’m made to do extra work. I think having someone bag groceries is a luxury anyway, and most of the time it’s done differently than I would have. I can fit all of my stuff into two bags, while a cashier will split it across 5. Many cashier’s also don’t know the difference between various produce items that requires me to tell them, when I could have just done it myself.

The only time I don’t do self checkout is if I’m getting alcohol. At some locations, I would sooner wait behind someone finishing up their self checkout instead going to an empty cashier.

AA5B ,

It really seems to be two 2️⃣ problems

  1. They’re not kiosks, they’re an assembly of components that don’t always work well together
  2. The stupid scales. I understand they want to prevent theft but they don’t, they just inconvenience people. If you want to control theft, either pay a cashier or maybe use cameras
jjjalljs ,

Maybe it’s because I worked as a cashier for a while in college, but I don’t find self checkout to be any slower than a cashier. I also very rarely have it yell at me. Possibly also because I used to work the self checkout process at a grocery store, too.

BorgDrone ,

And if you fuck up even a tiny bit, it starts screaming that you are an idiot loud enough for the whole store to hear until an attendant comes to help.

What is there to fuck up?

myliltoehurts ,

Not OP but some stores have these hyper-sensitive scales you put your bag/scanned items on. They can be super annoying as tiny differences in the weight will lock up the entire thing and you need someone to unlock it again. E.g. if you didn’t start with all your bags already on it and you try to add a new bag. Or the area is full and you want to remove and already full bag. Or you nudged something with your leg while scanning the next item.

BorgDrone ,

Ah, never seen those. I don’t think we have anything like that over here in the Netherlands. You just scan the barcodes and put it in your bag. Alternatively you can grab a handheld barcode scanner at the entrance and just scan and put the stuff in your bag as you shop.

myliltoehurts ,

The best thing is grocery stores where they have handheld scanners you can take with you in the store, you scan the item as you put it into your bag and on the way out you just scan the code on the self-service checkout and pay. Least effort possible, plus the scanner doesn’t have the “oh a speck of dust landed on the scales… obviously this means he’s trying to steal shit” issue.

tacosplease ,

They don’t even have all the menu items. At least they didn’t last time I used one.

SnokenKeekaGuard , in McDonald's Experience by non McDonald's patron.
@SnokenKeekaGuard@lemmy.dbzer0.com avatar

I haven’t been to McDonald’s in like 10 years barring once or twice for a mcflurry or any fast food place other than dominoes.

Street food fills the fast food hole much better. Fuck McDonald’s

dmtalon OP ,

Ya, same. I think I may have gotten a burger one time when I took my kid (now 14) in there for some ice cream 7-8 years ago. Then unfortunately twice this year. But I’m going to go back to normal of actively avoiding the place

FlashMobOfOne ,
@FlashMobOfOne@lemmy.world avatar

Yeah, I have to have a very specific craving to go to McD’s. It’s always just so disappointing on so many levels.

Darkassassin07 ,
@Darkassassin07@lemmy.ca avatar

I haven’t eaten McDonalds food since I grew out of the play-place’s. That’s right around the time I realized the food itself is garbage (compared to pretty much every other fast food chain); and the ‘quality’ has only gotten worse and worse over time, while the prices just keep rising.

Combine that with every location near me having better options on the same block and there’s no reason to ever visit a McDs.

altima_neo ,
@altima_neo@lemmy.zip avatar

Same. I’ve avoided going to McDonald’s since they discontinued the Arch Deluxe. I don’t care what the Internet says, that shit was good.

Anyway, I’m more of a char broiled burger guy, so burger king and Carl’s Jr were my thing.

padge , in JetBlue makes you watch an ad to connect to wifi

I flew on Porter and their “ad” was just a 30 second thing about how they’re a cool airline. That’s fine, although the real cost is that they make you have a rewards account

Ithi ,

You don’t have to have an account. The alternative is an ad every 30 minutes though and a kind of annoying disconnect (maybe?) depending on your device.

I went with making an account but the person flying with me just watched the same ad every 30 min.

somewhiteguy , in JetBlue makes you watch an ad to connect to wifi

It’s a free wifi service provided by the airline while on the flight. One ad, when most other places are charging $10-20 per flight? I’ll watch the single ad. I’d rather that then someone, say, injecting adverts into sites and services. which is very possible.

treeofnik OP ,
@treeofnik@discuss.online avatar

Agree, which is why this is mildly infuriating and not worse. Of course there were about 10 minutes of unskippable ads on their media screens before take-off which was a pleasure to be subjected to. That should get everyone free WiFi without needing an additional ad…

brbposting ,

Maybe it got you thirty cents off the ticket 😉

brbposting ,

Better PR if they have a button underneath that says “skip ad ($20)”?

plz1 , in UPS has started charging for pickups even if you have a prepaid label

This has been the case for a long time. Just go on the website and find a drop box or location. They are pretty much all over the place.

sgibson5150 OP ,

What’s a long time? I literally scheduled a pickup last year for a pre-paid label and it was free. Anyway, another commenter seemed to say that it’s the shipper’s choice whether they cover the home pickup or not.

Snapz , in JetBlue makes you watch an ad to connect to wifi

And they all interrupt the “in flight entertainment” to read a VERY long and slowly delivered advertisement for their proprietary credit card (and in flight entertainment that you have to supply device for, so you end up with smaller screen, unstable connection, battery drain and watched at a painful viewing angle typically)

LodeMike ,

As opposed to an open source credit card?

Classy ,

Proprietary, as in, branded specifically to the airline itself. Like a Allegiant credit card, for example.

LodeMike ,

I know

Snapz ,

Oh cool, so just a pain in the ass then.

LodeMike ,

I was making a joke :)

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