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SatansMaggotyCumFart ,

They are still waiting to receive a properly formatted ticket through official channels before they will start working on it.

db2 ,

*cover sheet on the tps report

dohpaz42 ,
@dohpaz42@lemmy.world avatar

“It doesn’t work. Please fix.”

hushable ,

FWIW, It was working before it stopped working

db2 ,

https://lemmy.world/pictrs/image/5c850995-8016-4810-8d7b-867cea819050.png

psmgx ,

Nah.

There are fixes but none yet that aren’t a PITA.

someguy3 OP ,

I thought they were rolling back the update?

kinkles ,
@kinkles@sh.itjust.works avatar

It doesn’t fix those already affected. And affected machines require manual intervention, because they cannot boot up to receive any sort of automatic patch.

morphballganon ,

So, rebooting 15 times wasn’t enough, huh?

someguy3 OP ,

So this time IT can’t say “have you tried restarting it?”

ItsComplicated ,

The sixteenth time’s the charm….

MeekerThanBeaker ,

It’s funny. I didn’t have a lot of issues with our company. Three machines, one server. I deleted the bad update on three. When I got to the fourth, it was already fixed because the user just restarted his machine many times.

Kit ,

Yeah we good. The fix was ezpz and even a company with several thousand servers should be up now. End user workstations may take more effort, but it’s a 5 min fix per user.

Honestly this was half as stressful as Print Nightmare was, from an IT perspective.

Psychodelic ,

Glad it wasn’t too bad for you/y’all.

Unfortunately, I wiped my computer Thursday night before our company mentioned anything. lol. I ended up finding out about the issue on Lemmy/Reddit. My company didn’t send anything out until this morning - which I still find insane, my laptop crashed and started looping around 7p (took them like 12 hours).

My laptop just rebooted while I was working so I assumed some program I’d installed caused it (explorerpatcher). I tried everything, safe mode, system restore, uninstall updates. I figured the only option left was to reinstall windows. Done it plenty of times on my personal PC

Oh well, lesson learned. Shit’s totally fucked now. It won’t even connect to the Internet. lol. Definitely a Monday problem though

vrek ,

Hold up… You thought maybe you downloaded malware (which in this case that was not the only cause) so you took it upon yourself to reinstall windows on a company issued laptop?

  1. Why are you trying to fix it? Submit It ticket and it’s their problem.
  2. If you suspect malware alert it security immediately. Many malware act as a gateway to lock other systems. Yes you might get in trouble but I’d rather be yelled at for downloading something then yelled at for infecting my company servers will ransomware/malware.
  3. Atleast in my company a computer connecting without a company supplied image of windows will be denied. Completely understand you not connecting to the internet.
  4. This problem was not caused by you but could of been… Take this as a lesson to be more proactive in the future.
db2 ,

Could have. Have.

towerful ,

You missed a then/than as well

bassomitron ,

They might have a BYOD policy at work where they remote into an azure desktop or something and then reinstalled Windows on their physical device. Who knows. But yeah, they still should have notified their security personnel at the very least before taking any further action, lol.

cerement ,
@cerement@slrpnk.net avatar
  • there are currently two (?) fixes
    • “You memorized your BitLocker key, right?” – physical access to the computer to boot into safe mode, delete a file, and reboot
    • “Thoughts and prayers” – let the computer keep rebooting until it manages (somehow) to grab the fix in the lag or delays between reboots
igg ,

Everyone in my very large company shares the same bitlocker key for some reason. I guess for today is the reason

Don_Dickle ,

Yes it should be fixed. I currently am using the WIFI of JBHUNT who relies on NWA airport and its working fine.. I got a vpn and it kind of seems that other countries are doing good. The last I have seen is that the last holdout is China.

AlecSadler ,

At my primary day job, no, they’ve already announced weekend hours to all employees to resolve issues one by one. I feel for IT/Helpdesk.

At two of my friends day jobs, yes. Everything was fixed by late afternoon.

At another friend’s day job, no, and things aren’t looking great as their disaster recovery plans, staffing, etc. were not prepared for this. It’s sounding like it could extend into next week for them.

For another friend of mine…he got turned away at Starbucks this morning because their computers weren’t working. I guess we’ll see if he gets turned away tomorrow? Haha.

hperrin ,

It’s ok, it was just Windows machines. Nobody in their right mind would run anything critical on a Windows machine.

slazer2au ,

👀

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