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MSgtRedFox ,
@MSgtRedFox@infosec.pub avatar

I’m not sure there’s a brand out there that’s safe at this point, but I don’t think I would buy HP consumer products regardless of the price. At some point. Though to counter, it seems any company will do whatever the customers/regulators will let them get away with, especially if people keep buying them.

Hazdaz ,

This is great news… if HP loses we might all be rewarded $1.89 for years of extortion-level ink prices! Problem solved!1!!

spider ,

Back in the day we would at least get enough $ to buy a Happy Meal.

Hazdaz ,

Don’t worry, the lawyers who win these type of case will be able to afford lots and lots of happy meals. They typically are the only ones who ever make out in the end.

spider ,

If only I had a dollar for every one of those damn “incompatible cartridge” errors…

Pavidus ,

I noped out of printers a long time ago. Staples prints whatever I need on the cheap, compared to ink cartridges.

JimmyDean ,

Nowadays I just use the library whenever I need to print something. Most charge like 10 cents per page but some will let you print for free.

Kethal ,

If you don’t need an all-in-one printer, then the Brother HL-L2350DW is great. The best thing about it is that it prints. These accolades are really the bare minimum you’d expect from a device called a “printer”, but that’s where we are in the world of consumer electronics.

JIMMERZ ,

I bought a brother laser printer when I started working from home full time over the pandemic. Best printer I’ve ever had. Does it’s job and asks for very little.

ryathal ,

It’s crazy how as soon as printers became reliable to function, companies purposely made them shit again.

dual_sport_dork ,
@dual_sport_dork@lemmy.world avatar

You’re certainly not wrong. I have two Okidata 320 Turbos in my basement that were manufactured some time in the late '80’s that still work just fine, if I ever have occasion to fire one up (which is almost never). They don’t need a single damn thing, ever, except some tractor feed paper and a ribbon. They’ll probably outlive me.

FlyingSquid ,
@FlyingSquid@lemmy.world avatar

I remember when printing something meant using this paper.

https://lemmy.world/pictrs/image/54ffa81c-ec55-4ff4-806d-9ead137b110a.png

lagomorphlecture ,

Remember the sound they made?

CherenkovBlue ,
@CherenkovBlue@iusearchlinux.fyi avatar

Rrrrt rrrrt rrrrt

lnm225 ,

I had a dot matrix in the newsroom I worked in mid-90s. We had to cut the printout down and tape it to 8x11 paper to fit in the document stand in the broadcast booth …

Nothing like being 45 seconds to air and hoping “BRRRRT BRRRRT BRRRRRRRRT” finished up real soon

Never jammed, never went offline, never ran out of Cyan …

Potatos_are_not_friends ,

I made the mistake of recommending Brother printers without identifying the exact version. The Brother printer my coworker bought took a page from HP’d bullshit. He returned it after a week.

Imo - Look for ones that don’t need internet or just perform 1 extremely specific thing. Or in my case, I printing a lot of b&w docs as cheap as possible.

My recommendation would be the brother laser printer HL-L2300D from 2014. The 2350DW looks similar and is more recent from 2021 and might be okay too.

CarbonatedPastaSauce ,

It bugs me to hear that. My mantra for years has been “Buy a Brother printer, they just work”. Do you know what model of Brother had a HP style limitation, and what the limitation was? I’d like to educate myself before I recommend them again.

CompN12 ,

I don’t think it’s the same printer/issue but recently my brother printer that I bought in '21 decided it was out of toner and refused print without replacing the toner. I forget what setting I had to find to reset it but it works fine now, on the same toner cartridge I bought with the printer (I don’t print often).

Off the top of my head it was a dcp-l2550dw, can’t check it right now.

It was mildly annoying to deal with, I remember the instructions not working exactly and having to troubleshoot, I can’t recall what I had to do to fix it. I can imagine somebody with less time on their hands just giving in and replacing the toner.

Burnyoureyes ,

I had a Brother MFC something that had page counts on the toner cartridges: they would only print so many pages before saying they were out of ink, regardless of how much ink was left. You could access a secret menu and reset the counts using a special button sequence, but it was a gigantic pain at the time.

Techmaster ,

I have the MFC 2750 and I’m extremely happy with it. It’s a rock solid all in one laser.

Saneless ,

L3210CW owner here. Awesome printer. Maybe in retrospect I would have bought the one that did duplex but it’s not a concern really

CarbonatedPastaSauce ,

I have a 2700DW and have been happy with it for years. I recommend Brother to everyone, but I’m curious what Potatos_are_not_friends has to say about their experience below.

Ebby ,
@Ebby@lemmy.ssba.com avatar

Some Brother printers received a firmware update that locked out 3rd party toner supplies. Wasn’t a nice thing to do.

I still recommend them, but less enthusiasticly then I did. It’s not the sure-thing no-shit printer brand they used to be, but they do make some great printer models if you get the right one.

CarbonatedPastaSauce ,

Dammit Brother! You were the chosen one!

Thanks for educating me.

nocturne213 ,

I have two brother printers (work and home) both have a firmware update waiting for at least 3 years, no way an I going to chance that.

dual_sport_dork ,
@dual_sport_dork@lemmy.world avatar

We’ve got three of these or in our office for just that reason. I can say by way of largely meaningless observation that there was at least one design revision of these things in recent years, because the current ones have been cheapified by removing the little one line LCD display and replacing it with a couple of blinkenlights. I much prefer the older ones with the display, because the readout can at least in theory give you a clue as to what the damned thing has its knickers in a twist about this time.

Two of our units turn into print job motels on a regular basis, as in print jobs go in but they don’t come out (usually with no error thrown). Unplugging the printer and plugging it back in causes it to spit out all of the print jobs that were stuck in it, which typically total in the dozens because our (l)users’ only method of troubleshooting if something did not print the first time is to try to print it again seven or eight more times. The third one we have doesn’t do this, but it’s in a location where it is used a lot less which may be a contributing factor. I wonder if this is some kind of variable overflow issue or something.

We have a couple of their multifunction machines around, too. Whatever implementation Brother uses to link the client software on the PC and the machine itself is also hot garbage. In particular, ours constantly lose association with their PC’s for the “scan from console” feature, for no readily identifiable reason, and there’s evidently no way to force it to reassociate other than uninstalling and reinstalling the PC software suite which is a monumental pain in the taint to be doing on a regular basis.

The dinky Canon ImageClass I have squatting in my personal office, however, has never given me any issues.

peopleproblems ,

that’s quite exactly the opposite of my experience. I’ve had two different Canon inkies that went to shit real quick.

My Brother laser has printed far beyond both of those, and with no issues

dual_sport_dork ,
@dual_sport_dork@lemmy.world avatar

My Canon ImageClass is also a laser printer, FWIW. I would not use any inkjet in this application.

Dapado ,

I bought a Brother 2270DW laser printer over a decade ago, and it is still going strong.

Aliendelarge ,

That doesn’t seem to be an all in one though? It looks like just a BW laser printer. I ended up with a really cheap epson that meets my limited needs but those can be hit or miss and the ink sure isn’t cheap if you use a lot, which I do not. It doesn’t have the problems of the HP units at least.

CmdrShepard ,

Pretty sure that’s the exact same one I have and while it is black and white only, it does scan/fax/copy like every other all-in-one

Aliendelarge ,

This one? maybe they reused a model number or am I readimg that wrong?

CmdrShepard ,

Ah my apologies. I checked it on my PC and my model is the HL-L2395DW

Aliendelarge ,

Thanks for the update.

TheMadnessKing , (edited )

HP used to be good circa 2005-8. I used to have a HP mini and it had great build quality. DK what happened after that coz all of the stuff they have sold after 2010 is pure garbage honestly.

nova_ad_vitum ,

At this point HP isn’t a printer company. They’re an (overpriced) ink subscription company that makes DRM-ridden printers designed to keep you on their subscription model.

Given how many other printer companies are following suit it seems that this is unfortunately a lucrative business model.

cosmicrookie ,
@cosmicrookie@lemmy.world avatar

Haven’t bought a HP since their support told me to just buy a new printer and that the warning message wasn’t going away even though they could not confirm anything was wrong with it

DirkMcCallahan ,

This is great news, but at the same time, I plan on enjoying my Brother printer for the foreseeable future.

HeyJoe ,

This is great, but you really want to go back? I am done using them, they made this decision and mine is to never use them again. I hope everyone else that sees what they did will do the same because they will try something else at some point.

keyez ,

I have a Brother printer, they haven’t been accused of things like HP has and ecotanks for my printer are very affordable. Not saying Brother won’t do this in the future but I’m confused by your reply

HeyJoe ,

It just seemed from your statement that you would go back to HP once the Brother printer breaks.

DangerMouse , (edited )

Did they do anything about the cartridges yet? Some printers detect when cartridges have been refilled by the user and are programmed to stop working then. That’s not just with HP printers, but across the board. Even at consumer level, the prices of a cartridge is criminal compared to a bottle of inkjet ink, with enough for many dozen refills.

Cartridge: $50

10 fl oz of printer ink: $12

Synthead , (edited )

Some printers detect when cartridges have been refilled by the user and are programmed to stop working then.

This is absurd. I would like to hear how this benefits the consumer without attempting to talk about “quality” or something. This would be like my car not starting cause I didn’t use Shell gas.

What’s more upsetting is that printers are client side all the way. There is nothing about them that needs to reach out to the Internet to print pages. The printer itself handles the “letting you print.” So the thing sitting on your desk, that you own, is choosing this for you.

zurohki ,

What’s more upsetting is that printers are client side all the way. There is nothing about them that needs to teach or to the Internet to print pages. The printer itself handles the “letting you print.” So the thing sitting on your desk, that you own, is choosing this for you.

Seems like one of those things some bearded nerd would get very upset about.

phoenixz ,

There is one thing that I like and use which is printing remotely on my printer over the internet.

However, I don’t need HP’s shitty services for that, there are better solutions out there

Polymath ,

Relevant/important watch for everyone who’s not already familiar: youtu.be/AHX6tHdQGiQ “Ink Cartridges Are A Scam”

He talks about basically the computer coding “bricking” the system if you try to do anything other than spend more money on their racketeering; their “razor and blade cartridges” profit model of selling the one item for cheap then price-gouging the fuck out of a required component to keep it working

ripened_avacado ,

Finally! This is was a fucking nightmare for any printer user.

Aliendelarge ,

I escaped the nigjtmare by buying any other brand.

Nougat , (edited )

"Hey, can you scan this document for me?"

I'm sorry, your magenta ink is low.

"But ... I'm not printing anything? None of what I need uses ink."

MAGENTA. I REQUIRE MAGENTA.

Zana ,

Magenta for the magenta god.

nocturne213 ,

Cyan for the cyan throne.

sturmblast ,

about time

infyrin ,
@infyrin@lemmy.world avatar

So wait, even if I would use just the scanner from the device and not for copying purposes, it’ll still not work because of ink levels? If so, that is absolute bullshit.

Besides, I have lost faith in all-in-one devices. If one of them breaks, the rest of it goes too. And this is just a customer nightmare realized for HP to treat their devices in this fashion.

Saneless ,

Yes. Canon did this shit to me a decade+ ago. Had to go to the store late at night to buy yellow ink so I could scan a goddamned document I needed to send out. Haven’t given them another dollar since.

moody ,

That’s literally what the lawsuit is about. Scanning and faxing are disabled when your ink is too low.

FlashMobOfOne ,
@FlashMobOfOne@lemmy.world avatar

Happened to me in Summer 2020 after printing maybe 100 total pages on a printer I’d owned for two months.

I kept getting emails about the HP subscription program and then my basically new printer inexplicably stopped working. I assumed HP bricked it and, as much as I hated to, tossed it out and told myself I was never buying their product again. Luckily the KC public library has free black and white printing anyway.

DragonAce ,

Whats fucked up is this type of bullshit has been a damned meme for over a fucking decade and they’re just now allowing a class action to go to trial. At this point lots of other printer makers have followed suit in some form or another.

atticus88th ,

Previous judges have thrown out cases like this. Especially in places like CA. And I thought CA was anticorporate! /s

derf82 ,

Oh, I can’t wait to get a $10 check while the lawyers get $30,000,000.

spearz ,

They’ll charge you to print that check

foiledAgain ,

even if you want to print it grayscale it will still require MAGENTA!

Potatos_are_not_friends ,

I don’t care who wins.

I just want HP to lose.

Comment105 ,

My desires are more complicated.

I want all of HP, Canon, Epson, and Xerox to lose. And more than that, I want them all to go out of business from a sharp plummet in sales.

Brother can claim victory if they want, everyone seems to agree they’re the safe choice.

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