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MSgtRedFox ,
@MSgtRedFox@infosec.pub avatar

I’m not sure there’s a brand out there that’s safe at this point, but I don’t think I would buy HP consumer products regardless of the price. At some point. Though to counter, it seems any company will do whatever the customers/regulators will let them get away with, especially if people keep buying them.

cosmicrookie ,
@cosmicrookie@lemmy.world avatar

Haven’t bought a HP since their support told me to just buy a new printer and that the warning message wasn’t going away even though they could not confirm anything was wrong with it

Pavidus ,

I noped out of printers a long time ago. Staples prints whatever I need on the cheap, compared to ink cartridges.

JimmyDean ,

Nowadays I just use the library whenever I need to print something. Most charge like 10 cents per page but some will let you print for free.

Polymath ,

Relevant/important watch for everyone who’s not already familiar: youtu.be/AHX6tHdQGiQ “Ink Cartridges Are A Scam”

He talks about basically the computer coding “bricking” the system if you try to do anything other than spend more money on their racketeering; their “razor and blade cartridges” profit model of selling the one item for cheap then price-gouging the fuck out of a required component to keep it working

TheMadnessKing , (edited )

HP used to be good circa 2005-8. I used to have a HP mini and it had great build quality. DK what happened after that coz all of the stuff they have sold after 2010 is pure garbage honestly.

nova_ad_vitum ,

At this point HP isn’t a printer company. They’re an (overpriced) ink subscription company that makes DRM-ridden printers designed to keep you on their subscription model.

Given how many other printer companies are following suit it seems that this is unfortunately a lucrative business model.

Hazdaz ,

This is great news… if HP loses we might all be rewarded $1.89 for years of extortion-level ink prices! Problem solved!1!!

spider ,

Back in the day we would at least get enough $ to buy a Happy Meal.

Hazdaz ,

Don’t worry, the lawyers who win these type of case will be able to afford lots and lots of happy meals. They typically are the only ones who ever make out in the end.

spider ,

If only I had a dollar for every one of those damn “incompatible cartridge” errors…

DirkMcCallahan ,

This is great news, but at the same time, I plan on enjoying my Brother printer for the foreseeable future.

HeyJoe ,

This is great, but you really want to go back? I am done using them, they made this decision and mine is to never use them again. I hope everyone else that sees what they did will do the same because they will try something else at some point.

keyez ,

I have a Brother printer, they haven’t been accused of things like HP has and ecotanks for my printer are very affordable. Not saying Brother won’t do this in the future but I’m confused by your reply

HeyJoe ,

It just seemed from your statement that you would go back to HP once the Brother printer breaks.

sturmblast ,

about time

DangerMouse , (edited )

Did they do anything about the cartridges yet? Some printers detect when cartridges have been refilled by the user and are programmed to stop working then. That’s not just with HP printers, but across the board. Even at consumer level, the prices of a cartridge is criminal compared to a bottle of inkjet ink, with enough for many dozen refills.

Cartridge: $50

10 fl oz of printer ink: $12

Synthead , (edited )

Some printers detect when cartridges have been refilled by the user and are programmed to stop working then.

This is absurd. I would like to hear how this benefits the consumer without attempting to talk about “quality” or something. This would be like my car not starting cause I didn’t use Shell gas.

What’s more upsetting is that printers are client side all the way. There is nothing about them that needs to reach out to the Internet to print pages. The printer itself handles the “letting you print.” So the thing sitting on your desk, that you own, is choosing this for you.

zurohki ,

What’s more upsetting is that printers are client side all the way. There is nothing about them that needs to teach or to the Internet to print pages. The printer itself handles the “letting you print.” So the thing sitting on your desk, that you own, is choosing this for you.

Seems like one of those things some bearded nerd would get very upset about.

phoenixz ,

There is one thing that I like and use which is printing remotely on my printer over the internet.

However, I don’t need HP’s shitty services for that, there are better solutions out there

infyrin ,
@infyrin@lemmy.world avatar

So wait, even if I would use just the scanner from the device and not for copying purposes, it’ll still not work because of ink levels? If so, that is absolute bullshit.

Besides, I have lost faith in all-in-one devices. If one of them breaks, the rest of it goes too. And this is just a customer nightmare realized for HP to treat their devices in this fashion.

Saneless ,

Yes. Canon did this shit to me a decade+ ago. Had to go to the store late at night to buy yellow ink so I could scan a goddamned document I needed to send out. Haven’t given them another dollar since.

moody ,

That’s literally what the lawsuit is about. Scanning and faxing are disabled when your ink is too low.

FlashMobOfOne ,
@FlashMobOfOne@lemmy.world avatar

Happened to me in Summer 2020 after printing maybe 100 total pages on a printer I’d owned for two months.

I kept getting emails about the HP subscription program and then my basically new printer inexplicably stopped working. I assumed HP bricked it and, as much as I hated to, tossed it out and told myself I was never buying their product again. Luckily the KC public library has free black and white printing anyway.

ScrollinMyDayAway ,

I’m in IT, and anything HP can just fuck off.

Edit to add: Never buy any printer that comes with an ink/toner subscription service.

Nougat , (edited )

"Hey, can you scan this document for me?"

I'm sorry, your magenta ink is low.

"But ... I'm not printing anything? None of what I need uses ink."

MAGENTA. I REQUIRE MAGENTA.

Zana ,

Magenta for the magenta god.

nocturne213 ,

Cyan for the cyan throne.

SpezCanLigmaBalls ,
@SpezCanLigmaBalls@lemmy.world avatar

Hp is a piece of shit

Mojojojo1993 ,

Louder

CarbonatedPastaSauce ,

HE SAID “HP IS A PIECE OF SHIT”

Hupf ,

HP is a … fart?

Mojojojo1993 ,

Moar

Potatos_are_not_friends ,

I need more.

This whole “buy the whole product but block features from working without paying a fee” bullshit needs to stop. No questions.

Cars need to be next.

VanillaGorilla ,

The most amazing and surprising achievement they have made is to convince customers they are to be trusted. HP has been shit for decades now.

dual_sport_dork ,
@dual_sport_dork@lemmy.world avatar

Us nerds called it back when they merged with Compaq. Great, we said, two once decent but now shitty companies can combine their stupidity into one new mega-stupid mega-corporation. They’ve barely done a single thing right since. It sure as shit didn’t take long for us to get proven right, but somehow they’re still shambling along. This just goes to show that no matter what nerds think, what’s “best” for a product or industry and what actually turns out to be profitable are rarely actually the same thing.

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