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bec , to linux in Why do you use firefox?
@bec@lemmy.ml avatar

Not chromium and Mozilla Foundation

qooqie , to asklemmy in Why do you use firefox?

Waaaaaaay better privacy, faster than chrome, don’t need to worry about them killing mandatory add ons so they can push ads, also the add ons just work better but maybe that’s confirmation bias.

I’m sure there’s more I’m forgetting

MudMan ,
@MudMan@kbin.social avatar

It is not really faster than Chrome, but hey, at least I don't have to manually opt out of monetizing my browsing history and my adblocker still works.

TropicalDingdong ,

not really faster than Chrome

Its also not really slower. If you are blocking plugins, it can be faster.

Its fast enough I think is the broader point.

MudMan ,
@MudMan@kbin.social avatar

It's a weird pissing contest that still makes people angry for no reason, is what it is.

It's not the 90s, you're not trying to parse a bunch of tables on a creaking chunk of barely cooked sand. You're basically running standalone software through your browser anyway.

Honestly, the one performance thing that bothers me on any modern browser is that some extension in my stack somewhere is memory leaking and makes me restart Firefox to restore performance every few hours. Can't tell which one, but I need all of them, so hey, frequent reboots it is.

Blake ,

Once it’s slower, hit F12 -> memory -> snapshot

Should be pretty easy to check out which extension has shitloads of storage. Then you can decide how to go from there - maybe contact the author?

MudMan ,
@MudMan@kbin.social avatar

Memory leak may have been a misdiagnosis. The issue is clearly with Youtube, which is what most extensions I use are about, there is nothing obvious in the memory snapshot (not that it'd be easy to see, because video is a resource hog anyway) and the profiler seems to label the stutter with the very useful label of "jank", so...

Someone more familiar with web dev than I am may be able to take the profiler logs and debug this, but a) that's not me, and b) not my job.

Blake ,

Jank means that the renderer was delayed due to a resource conflict - usually because there’s something on the main thread that’s taking too long. Basically your issue is probably a CPU (or GPU) one, not a RAM one - It’s hard to help you out without knowing more about your environment, so all I can really give you is vague advice: if you’re using an adblocker other than uBlock Origin, switch to uBlock Origin, it has much better performance. Check the plugins and extensions and make sure there isn’t something you don’t recognise, if your computer was compromised at some point, cryptominer plugins can really tank performance.

MudMan ,
@MudMan@kbin.social avatar

Figured that much. I'm not a web developer, but I can read a profiler, and the CPU usage spikes before those gaps are a pretty good sign that this isn't a memory leak. I use uBlock Origin, by the way, but there's likely some weird interaction between it, other Youtube extensions and Youtube's own attempts to nuke adblockers from orbit. And no, it's not a cryptominer as far as I can tell. This looks like either a bug or an unintended behavior of the very popular, very sanctioned plugins running on Firefox (or Firefox itself).

Which is why, as I said, I have settled for periodic reboots. Convenience wins over principle often, but I happen to be stubborn.

Gotta say, though, I appreciate the attempts at troubleshooting, but the OSS and privacy communities in general have a tendency to respond to comments on poor performance, compatibility or UX with tech support, and I think it's kinda missing the point.

Blake ,

The unfortunate thing is, most people aren’t having these kinds of performance issues. If a bug can’t be reproduced, it can’t be fixed. That makes these kinds of things pretty much impossible to fix until someone who is having the problem has the time/energy to dig into it, and the technical expertise to know what information and data to provide for a good bug report (which, honestly, is very rare), and then make themselves available for all of the inevitable follow-up questions and troubleshooting steps.

OSS devs are volunteers 99.9% of the time and they work on whatever they want to work on. A well written bug report with lots of context, a full memory snapshot, clear reproduction steps, expected/actual behaviour, full information on how to set up the environment from a fresh install, and so on, has a really good chance of being picked up by a developer. But if it’s even a little bit harder to just get to work on it, it’ll probably be ignored, because there are a hundred other more interesting issues to work on.

People can only help as much as they’re able to, we can’t fix your issue unless we know what it is, and usually the best place to start is by trying to make sure the surrounding environment is sane. If we went off assuming there was a Firefox bug and spent hours looking at a memory dump only to discover that your computer is a 2003 Intel Celeron or something, it would be a bit frustrating.

And yeah, most people just do not have the technical expertise to write a good bug report for a web browser - most devs are web developers or do business logic stuff - so it’s a tough nut to crack, and there’s not a huge number of people volunteering to help out open source software teams doing the soft skills stuff to coax useful information out of people who report issues :)

Hope that makes sense! OSS is very much a “be the change you want to see in the world” kind of place!

MudMan ,
@MudMan@kbin.social avatar

Well, yeah, which would make perfect sense if a) Firefox was made by volunteers instead of whatever weird blend of non-profit and for-profit companies are running Mozilla these days, and b) if I was filing a bug report instead of casually mentioning that Firefox can be buggy sometimes in social media.

If I was filing a bug report I'd be attaching... you know, logs. And repro steps. As you do in a bug report. I don't even know if Firefox has a bug submission process for the public. I assume they don't. Most of those are worthless anyway.

Look, besides the notion that the whole discussion is rather pointless, the idea I was trying to impress earlier is that the end user doesn't care or need to care about the challenges of OSS development. Being free and open source may be a practical selling point, a moral selling point or not a selling point at all, but ultimately when you use a thing you just kinda need it to work first. When you complain, or even just mention, an issue with some piece of OSS in places like this you just tend to get a bunch of IT and workarounds back.

Which is fine, I get it, it's people trying to be nice, but... you know, it doesn't make a great case for the ecosystem. Me saying "eeeh, FF can be a bit flaky sometimes you may want to reboot it every now and then" is an anecdote. Me saying that and going down a rabbit hole of profiling and memory snapshots in the futile attempt to fix some arcane interaction between Youtube and a bunch of add-on software Youtube doesn't want me to run is rightfully enough to put off the average person. All I'm saying is not every person mentioning a thing they noticed in a piece of OSS needs a howto doc and a list of highly technical homework as a response.

Blake ,

I guess I don’t really understand - can you help me understand your viewpoint? What do you think a good response would be? Just like, “oh yeah, that sucks dude?” Sorry if I made it feel like I was expecting you to do technical tasks, it was just an offer of help to get it fixed, but obviously if you’d rather not do that, you’re not compelled! Just trying to help really. I don’t know what the better response would be - I’m autistic so sometimes I miss social cues so sorry if that’s the case!

MudMan ,
@MudMan@kbin.social avatar

The point was a simple observation that the OSS community tends to confuse feedback for requests of technical support.

It's not you in particular and it's not mean spirited or wrong to do. It is, however, a relevant note on why some OSS struggles with reach.

My go-to example of this is that nobody cares that Blender is open source, but people tend to flag it for GIMP. Because Blender "just works" and has comparable UX and features to paid alternatives. I know what's on GIMP or Krita and my comment isn't a call for help, just an observation.

In this case... well, yeah, it sucks that Firefox has a long-standing performance bug. If it gets fixed in the future it'll be fine. If it doesn't I'll survive, but it may put off some people from joining if the effective experience is less responsive than Chrome's despite what benchmarks may say.

Blake ,

Thanks for the extra information, but I still think I’m missing something - what’s the reason behind providing feedback if you don’t want them to do anything about the feedback? Like, you’re just making conversation about it, like sharing funny bugs you had in Skyrim?

I guess there’s a difference between talking about bugs and UX, because if you said that you prefer Photoshop to GIMP because you think Photoshop’s UX is better, I totally understand that, and “tech support” isn’t really appropriate, but isn’t that different for people who are talking about their specific performance issues? Like, how would you want people to respond to that?

it may put off some people from joining if the effective experience is less responsive than Chrome

Isn’t that a reason for people to be more helpful in helping others resolve their performance issues and to raise bug reports as appropriate? I really feel like you’re trying to have your cake and eat it too, here - it feels like you want Firefox to fix performance issues, but you feel like the issues should be fixed without actually giving devs the information they need to fix them. That’s just not going to happen for any app/software, OSS or not

MudMan ,
@MudMan@kbin.social avatar

Isn’t that a reason for people to be more helpful in helping others resolve their performance issues and to raise bug reports as appropriate?

No, see, that's my point. There's a whole family of bugs where people don't want to be told how to fix the bug themselves, they want the bug to never have happened in the first place. Or, you know, at best for it to be patched and removed without their intervention.

Showstopper bugs? Sure, those you just want a way to get past so you can do what you want to do, but experiential bugs, bugs that don't block you but make things slightly more annoying? For most people any additional effort in fixing the bug just makes the bug worse at that point. Especially if it's not an open-and-closed "just do this and it fixes it".

A slight performance degradation over time that clears up with a reset is not that big of a deal. Being walked through debugging processes I've already tried that won't actually fix the issue is an extra annoyance on top of having to deal with the bug. At best. At worst it feels patronizing, in that hey, I know what I'm doing, right? It's annoying in the way calling customer support and having to go through the dumb easy part of the script where they tell you to turn the thing off and on again is annoying. Except I didn't call customer service, I just complained about the bug and now people on the Internet are crawling out of their hideouts to do customer service at me.

So no, no every situation calls for trying to walk somebody mentioning a bug through basic QA processes. Software is supposed to just work, and for the average user, if you add homework on top of their software not working, that's just extra incentive to not use the software. OSS fans sometimes miss that small but relevant part of the user experience.

Blake ,

Maybe it would be easier to reframe the conversation.

Imagine that you live in a city that has a garage that gives away free cars. Most people get one and it works perfectly fine, but sometimes people modify them and it causes issues with the engine, nothing major but it’s a minor inconvenience. Maybe turning the car off and on again resolves it.

When said people have issues and talk about it, people ask them questions like “what changes did you make?” and “what kind of issues are you having?” with the idea of trying to help them, and maybe they’d suggest things like “try checking the on board diagnostics” or “check the spark gap” to try and help.

Don’t you see how saying, “I just expect it to work without having to do any homework or spending any time trying to fix it. I’m not a mechanic.” is kind of absurd in that situation?

It’s totally unreasonable to expect extremely complex software to always just work with zero bugs, even if you pay $$$$ for it. People can expect it to “just work” all they want - and for Firefox, it does. If you’re adding third party addons that break it, then you don’t have a Firefox problem, you’ve got an addon problem.

If you don’t want help, you don’t need to post about it. Being honest, you just seem pretty entitled to me, and I’m not trying to insult you, I just genuinely don’t understand what you expect with regards to your own situation. You say that you’re happy with the workaround you have but also that you think it should be fixed and you think it’s a problem with the OSS community that someone tried to help you to get it fixed? I just do not get it.

MudMan ,
@MudMan@kbin.social avatar

Yeah, no, I'm actively saying just that.

I'm actively saying that when most people hear a little noise under the hood they do one of two things: ignore it or take the car to a mechanic and use a different transport method for a bit until it's fixed.

I'm saying that if somebody casually mentions "my car does a little noise" over the watercooler and the other person goes "hey, have you popped the hood and checked the spark gap" or "can you pull up the on board diagnostics and maybe we can go over them now?" the usual reaction is to make up some excuse or get glassy eyed and move on with your day.

That is absolutely how that goes.

And no, it's not optimal or even particularly reasonable, but that's the thing, it doesn't have to be. When the average person engages with a market product for fun or casual usage they are often willing to invest zero effort in improving it from the out of the box experience, at least early on. And that's their prerogative. That low barrier to attrition is a key element of UX design, and it absolutely applies to technical issues.

Blake ,

So what you’re saying is, when you say “oh I’m having performance issues in Firefox”, you think it would be better for everyone to just ignore you, than for people to try and help you?

MudMan ,
@MudMan@kbin.social avatar

Given that I didn't ask for any help, yeah.

Or, you know, add some polite commentary, chime in with whether that matches your experience or not. That sort of phatic engagement stuff, if one really must chime in.

I mean, you always expect some level of "have you tried this". Hell, I didn't even begrudge the nod to the built-in profiler. That was a fair point.

By the time you get to "look at the extensions you don't recognize, you may have accidentally installed a cryptominer" you may be overdoing it, though. Unless I'm your grandma or you're actively manning a customer service call center.

aDogCalledSpot ,

I’m actually having similar issues. Seemingly at random, my PC will freeze up due to lack of memory and killing Firefox fixes it. Im also sure it must be an extension causing it.

Here are my extensions, let me know which of these you are using and maybe we can narrow it down from that:

  • Neat URL
  • uBlock Origin
  • Return YouTube Dislikes
  • Firefox Multi-Account Containers
  • SponsorBlock
  • Vimium
  • Decentraleyes
  • Enhancer for YouTube
  • Privacy Possum
  • I don’t care about cookies
  • First Party Isolation
  • Startpage Privacy Protection
MudMan ,
@MudMan@kbin.social avatar

FWIW, the only ones we share on that list are uBlock, Dislikes and Enhancer.

Again, best guess is Youtube is desperately trying to poop out some ads and getting reinvented within an inch of its life by those extensions (not to mention dragged kicking and screaming into having pop-up playback windows) and something breaks in there somewhere. I'm not holding my breath for a fix anytime soon.

j7889 ,
j7889 ,
Little1Lost ,

i looked at the graph and it seems like the speed of firefox is way more stable. At the moment i think the normal speeds are equal. Chrome has sometimes very big spikes in booth directions (the grey dots on the right sides that seem to be out of order) so the fastes from the records is still chrome, on this one specific date

joyjoy ,

It is not really faster than Chrome

It is if I close my eyes and stick my fingers in my ears.

0_0j ,
@0_0j@lemmy.world avatar

LOL

gruf ,
@gruf@lemmy.ml avatar

Firefox actually has surpassed Chrome recently in benchmarks

pacjo ,

Sorry to hijack, but can anyone help me with my issue?

I’m using librewolf and since about a week or two I noticed a speed issue. Overall my internet is fast, way faster then I need in fact, but websites load at a unreasonably slow speed.

When opening anything librewolf just sits there loading for a few second (probably up to ~10) then page opens fine. Video playback works great too. What could be the issue?

DarkDarkHouse ,
@DarkDarkHouse@lemmy.sdf.org avatar

Could be DNS?

Bizarroland ,
@Bizarroland@kbin.social avatar

It's almost never DNS, except when it is.

Try setting your DNS to adguards default servers and see if that helps.

Those addresses are 94.140.14.14 and 94.140.15.15.

If you don't want to do that you could always set it to 1.1.1.1 but adguards DNS servers also help filter ads so that's nice.

TheWoozy ,

Nah, it can’t possibly be DNS…

Fuck_u_spez_ ,

Narrator: It was DNS. It’s always DNS.

pacjo ,

I don’t know. If I use chrome on the same device there are no issues. You can’t be certain but I think it’s not DNS.

DarkDarkHouse ,
@DarkDarkHouse@lemmy.sdf.org avatar

That might be evidence in favour of it being a DNS issue. Google Chrome doesn’t always use the system’s DNS.

pacjo ,

Good to know, but for now it seems like the issue solved itself. Will report later if anything changes.

gullible ,

Do you use many addons? Resetting everything to stock and reinstalling addons one by one is my go-to as occasionally your profile is the issue. Just backup your profile beforehand and there’s 0 loss, aside from like 20 minutes.

Tibert ,

Sadly not everywhere. On mobile it lacks behind. Even more on video content and low power cpus.

Chromium is slightly better in a way where I could clic on the video buttons without lag : On my android TV, (sideloaded) Firefox had issues with video buttons. So I tried using kiwi browser (for the extension support), and it worked well for buttons. The video wasn’t a lot smoother, but it just seemed maybe just slightly better.

Blake ,

When you say video, do you mean YouTube and on other Google sites? Not sure if you knew this, but Google has proprietary shit on their websites that enables special features just for Chrome. Even if Firefox wanted to implement those features, Google wouldn’t let Firefox use them.

nodsocket ,

I can confirm that Firefox is terrible on Android.

Resistentialism ,

Used Firefox android for at least a long arse time now. I can’t remember any issues. Other than one site, but that works perfectly in duckduckgo browser.

danielton , to asklemmy in Why do you use firefox?

Chrome runs like garbage compared to Firefox, and this has always been the case for me. I didn’t make the switch in 2008. I also had a bad feeling that Chrome would become the new IE with every other browser ditching their own rendering engine and basing on Chromium.

People back then said it was OK because Chromium is ostensibly open-source. Look where that got us. Surprise, it’s still controlled by Google!

jeremy_sylvis , to linux in Why do you use firefox?
@jeremy_sylvis@midwest.social avatar

The lack of Google/Microsoft enshittification is a huge draw.

tryagain ,

Amen, fellow Lemming. It feels good to pull away from an enshittified corporate staple and adopt something that isn’t trying to consume your soul.

cozydeer ,
@cozydeer@mastodon.social avatar

@jeremy_sylvis @Vitaly enshittification is brilliant lol

bernieecclestoned , to asklemmy in Why do you use firefox?

No more cookie popups or banners

Back to the old internet kind of vibes when all that shit got canned

BaalInvoker , to linux in Why do you use firefox?

Not chromium based. I think it’s important to have alternatives to chromium-based browsers and Google’s monopoly.

If Firefox vanishes, I’ll use Epiphany instead.

ringnal , to asklemmy in Why do you use firefox?

I started out with using it on the mobile, due to the add-ons being suported, but then Google starten messing around with chrome, announcing changes to the plugin api that would neuter Adblockers and now, the DRM for the web thingy, and I thought enough is enough.

Firefox still has its issues and Chrome does feel more polished, but I’m going with the good guys on this one.

Rodsterlings_cig , to linux in Why do you use firefox?

When I realized the trickster fox is somehow more trustworthy than the rest. Also ad blockers.

Edit. Tab based containers has also been pretty cool.

rufus , to linux in Why do you use firefox?

Because it’s not controlled by the same company that also controls my smartphone OS, my internet search engine, the videos I watch …

And it works pretty alright.

sentient_loom , to asklemmy in Why do you use firefox?
@sentient_loom@sh.itjust.works avatar

Originally because CSS worked more consistently. Now because it allows adblockers.

Rottcodd , to asklemmy in Why do you use firefox?

Because it’s never let me down.

I started using it pretty much from the beginning and have never had a reason to stop. When Chrome came along, I thought the whole idea of using a browser made by Google was obviously awful, so I just kept using Firefox. And I’m still using it.

LaSirena ,
@LaSirena@midwest.social avatar

There were a few moments where Firefox seemed to stumble a bit and I did give Chrome a try. Otherwise, Firefox has been my primary browser for ages. Even to the point where I was using a portable version on a locked down computer ages ago. It just works and it respects me as a user.

F4rtEmp3r0r , to linux in Why do you use firefox?
@F4rtEmp3r0r@lemmy.ca avatar

A lot of false equivocating has been made regarding Mozilla and actual surveillance capitalism firms like Google and Microsoft. Mozilla remains, in my mind, the least of all evils with an organization capable of supporting a modern web browser as well as other projects.

MrPoopyButthole , to linux in Why do you use firefox?
@MrPoopyButthole@lemmy.world avatar

Ad blockers actually work with it and youtube links don’t get auto forwarded to the shitty app.

jeena , to asklemmy in Why do you use firefox?
@jeena@jemmy.jeena.net avatar

Main reason is that I can use my own sync server, I don’t trust Google nor Mozilla to store my passwords, bookmarks and history, etc. but I trust myself.

Second reason is that it’s the only non Webkit related browser left after IE, Opera gave up on their own rendering engine, so once Google decides to implement anti-features there is almost no way around it anymore. I like to think that if at least I use it, it will somehow stay relevant enough that the W3C can keep existing and Google needs at least engage in some kind of conversation about their anti-features instead of just implementing them and forcing it on everyone automatically.

Third, uBlock origin works very well, even on my Android mobile phone.

xebix ,

What are you using for your sync server? I did some preliminary searching recently and it looks like there are a few different options.

jeena ,
@jeena@jemmy.jeena.net avatar

Yes, I’m still using the old one written in Python 2, only because I couldn’t get the rust one to work quickly.

lolola , to asklemmy in Why do you use firefox?
@lolola@lemmy.blahaj.zone avatar

Mobile adblock

TropicalDingdong ,
JetpackJackson ,

I normally don’t jump on bandwagons, but this is the way. After using ublock on firefox on my phone, it was an easy decision to switch from chrome to firefox (librewolf) on my computer too (so everything would sync lol)

Tibert ,

I don’t use it because of mobile adblock only. There are multiple private chromium browsers which have mobile adblock, and also one supporting extensions : kiwi browser.

I use Firefox because it’s a competing engine to chromium, and it looks good.

I also have all the synced bookmarks from my PC Firefox, which I use for the same reason, and because I got used to it.

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