There have been multiple accounts created with the sole purpose of posting advertisement posts or replies containing unsolicited advertising.

Accounts which solely post advertisements, or persistently post them may be terminated.

We should stop saying "The customer is always right" because it's not true

In the grand scheme of things, the customer may have slightly more pull than the cashier ringing up their order, but it’s the CEO and the board of directors that control the narrative. That’s why we’re getting bigger and less fuel efficient vehicles, bigger and more fattening meal portions in restaurants, and bigger less affordable houses.

OpenStars ,
@OpenStars@kbin.social avatar

That saying was not meant to be interpreted as literally true - it was designed to extract more money from customers who would generate repeat business = moar profits.

GunnarRunnar ,

Is it even widely used anymore?

Squirrel ,
@Squirrel@thelemmy.club avatar

Only by asshole customers.

Chiller ,

notalwaysright.com/working/

The site has expanded to other not always right things 👍

PeriodicallyPedantic ,

the customer is always an asshole

Although perhaps that’s not the best example of a service worker lol

PipedLinkBot ,

Here is an alternative Piped link(s): piped.video/XOXAs9o3xUE?t=30s

Piped is a privacy-respecting open-source alternative frontend to YouTube.

I’m open-source, check me out at GitHub.

downpunxx ,
@downpunxx@kbin.social avatar

The maxim "The Customer is always right" comes from management and or ownership of a customer/retail business whose purpose was to promote the feeling in current and potential customers, that their needs were paramount to all other concerns, as a way for the business to procure and retain more customers, so that the business thrives and profit is made.

Employees feelings and work environment were purposefully ignored as being far less important than the income generated from customers who experience complete satisfaction in the transaction of money for goods and services, and can depend on their being equitable recompense should any issue or problem occur, to their ultimate benefit.

This was never an employee concerned protocol, only a customer and profit driven protocol, which businesses employed, and still sometimes employ.

Carighan ,
@Carighan@lemmy.world avatar

A close friend works in a pet shop, and half the time the customer could not be more wrong or more of an asshole if their life depended on it, tbh.

We need a new place in hell, staffed entirely by vampire monster bunnies, for parents who bring their kids to a pet shop to let them “play with” the animals there and knock on the glasses and shit.

  • All
  • Subscribed
  • Moderated
  • Favorites
  • [email protected]
  • random
  • lifeLocal
  • goranko
  • All magazines