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Drivers Hate The Tech In Their Cars

It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

…

Maeve ,

Spyware needs to go, asking with selling of driver's data.

Snapz ,

“Oh… well we actually didn’t FUCKING ASK YOU!”

-Automakers

sandalbucket ,

2014 impreza. No screen at all. I bought a phone mount that shows waze and charges my phone.

I have cruise control and heated seats. And I can operate both with gloves on!

Don’t need a backup cam because my windows and mirrors are good.

I will drive this car until it dies, and then I’ll replace the head gaskets and drive it until it dies again. And then I will replace the cvt and drive it until it dies a third time.

Unfortunately there’s nothing you can do about the NY road salt. The frame will be left, flake by flake, in the gutters of 490. It’s the only thing that can take this car from me, and it is its inevitable fate.

Sam_Bass ,

When i got my last one i specifically asked for, and got, no electric or electronic “conveniences”. Even the doubledin stereo got removed and a singledin unit put in its place for fewer distractions or trackers. Oldschool rules.

Sterile_Technique ,
@Sterile_Technique@lemmy.world avatar

Depends on the tech. Touch screens? Those can go fuck themselves. Adaptive cruise control? I love that shit. Any backlighting beyond what’s necessary to see knobs and buttons in otherwise total darkness? Fuck you! Any backlighting that’s any color other than red? EXTRA fuck you! Backup cam? Yeah those are good. Backup cam screen that becomes some obnoxiously bright LCD display for the radio? No, fuck that.

Random side thought: a strict Eco mode only-when-pushed button would be pretty amazing. Eco mode kinda already forces your to drive like a grandma, but at the cost of responsiveness. Responsiveness is important if something catches you off guard, so if I slam on the gas suddenly, I want my car to fucking book it, cuz that probably means I’m trying to dodge something. That said, more often than not, when I’m accelerating from a stop or getting up to speed on the freeway, there’s not really any urgency… but I tend to accelerate faster than necessary (waste gas) because my monkey brain likes the zoom-zoom. I want like… idk, the equivalent of a push-to-talk button on the steering wheel for embracing my inner grandma. I push it when I’m actively assessing that there’s no urgency; my speed of acceleration will make only seconds of difference in my overall trip; and no matter how hard I pump that gas peddle, the uses only the most optimal amount of gas to get me up to and maintain speed. Then I take an exit into some busy downtown bullshit where there’s shit coming at me from every direction, and I need to be able to jolt to dodge the giant metal projectile piloted by the monkey brain a few car lengths away from mine.

Basically keep the “Oh shit!” actions free of as many inputs as possible; demand a bit more from the thinky chunk of meat in my head shell only when everything else is relatively chill.

interdimensionalmeme ,

First thing I do to my next car, circumsize all the antennas at the root.

fubarx ,

Summary: Computerized touch screens and ‘smart’ features with poorly thought-out UI and UX are a solution in search of a problem.

Start with what directly benefits the user and driving experience.

Go from there.

nobleshift ,
@nobleshift@lemmy.world avatar

2002 Toyota Echo 4dr w/air & heat, quarter million miles, no clock and I have no intentions of ever purchasing another car ever.

tal ,
@tal@lemmy.today avatar

That is going to break at some point.

I mean, I get the sentiment, but that is just not going to be a realistic long-term solution for “people are not happy with changes in newer vehicles”.

rickyrigatoni ,

Yeah and the sun is going to burn out at some point, too.

nobleshift ,
@nobleshift@lemmy.world avatar

That’s ok, I’m leaving the states in my boat at the end of the year and will only be back on a round trip flight. Fuck you, fuck you, you’re cool, fuck you, I’m outta here…

RememberTheApollo_ ,

I don’t hate tech in my car.

I hate unnecessary, poorly designed tech in my car.

Current tech design unnecessarily complicates and obscures what should be simple and easily accessible functions. That’s more than just irritating, it’s dangerous.

CertifiedBlackGuy ,

BRING BACK THE FUCKING BUTTONS HOLY SHIT

SSJMarx ,

It will get worse.

https://lemm.ee/pictrs/image/d8a129a5-ba7c-428a-98a5-b20d2955f8ad.jpeg

TR3_backup ,

The only tech I want:

AC

Heated seats

Bluetooth/am/fm/aux sound system with good high and low ranges, but honestly as long as I have a diagram of what wires go where I can install my own like I did on my last two.

A backup camera for those times when I need to line up my trailer hitch but don’t have a partner to guide me.

Beyond that?

Meh.

als ,

My parents just got a new car with one of those tablets built into the console. They were showing it off to me and turned it on, only for the radio to be blaring and my dad had to go through like 5 menus to get to stop it from playing.

cmrn ,

While it would be nice to have a screen for music and nav, I absolutely hate any car where you NEED to use the screen to do things. It feels like distracted driving is designed into cars these days…

Pavidus ,

This is why I chose a Mazda. Buttons for everything. I didn’t even realize I had a touchscreen until cleaning the interior one day with the radio going.

TheRealKuni ,

My Ford clearly has a touchscreen, and it’s nice, but I’ve also got buttons for everything I need while driving. That’s the way it should be.

TriflingToad ,

subway surfers at a traffic jam

Thebeardedsinglemalt ,

I recently had to drive my parents’ new Volva XC40 and that thing is one of the most overengineered vehicles I’ve ever ridden in.

  • The lane assist is kinda great while driving because if you drift a little it helps keep you in your lane. But I found myself literal fighting against the wheel whenever I was genuinely changing lanes, on a lane-ending merge, but more importantly trying to not get sideswiped when a semi drifts into my lane.
  • Instead of traditional shifter, or even shift buttons like my '14 MKZ, this thing has a 3-position shifter knob to go between R-N-D, a separate long-press button to simply put it into park (and by long press, I genuinely have to verify on the dash it’s is park because I almost jump a parking block more than once since I didn’t press long/hard enough) and a separate little knob in the center console whose sole purpose is to turn the car on and off.
  • The electric child-lock is a nice little button mixed in with the window controls on the driver door arm rest…which both myself and my parents have accidentally engaged on a number of occasions by resting our arms on the arm rest.

Aside from that, even in my car I outright HATE the auto environmental controls where you have to set an internal temperature and when the temp reaches that it changes the air to maintain. So if it’s a blazing GA summer, and i set the thermo at 69 (nice) once the internal temp reaches 69 it starts blasting not-cold air.

While the lane assist and adaptive cruise control can help a little on those long trips, I genuinely dislike them because I believe it actively encourages the driver to not pay attention to driving.

figaro ,

… What kind of car is this? 😂 (Look at the first sentence)

tal ,
@tal@lemmy.today avatar

The lane assist is kinda great while driving because if you drift a little it helps keep you in your lane. But I found myself literal fighting against the wheel whenever I was genuinely changing lanes, on a lane-ending merge, but more importantly trying to not get sideswiped when a semi drifts into my lane.

Hmm. Do they have a thumb button or something you can hold down to quickly and easily override it?

jordanlund ,
@jordanlund@lemmy.world avatar

I drive an Audi Q7 and every time I turn my headlights on, I get warnings about how my “Side Marker Lights” are malfunctioning.

First, no, they’re working fine.

Second, this seems to be super common on the Q7.

Third, the only “fix” is a $4,000 headlight assembly replacement.

Or, you know, connect an ODB-II device and disable the side marker lights.

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