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Drivers Hate The Tech In Their Cars

It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

…

chronicledmonocle ,

A backup camera and an Android Auto/Apple CarPlay head unit radio that sounds decent. That’s all I want in a car for “tech” that isn’t a safety feature. Everything else can go.

Enkers ,

Yeah, when I drive other people’s newer cars, the only thing I miss going back to my early 2000s model is the backup camera.

I’ve got a magnetic clip for my phone on the dash, and a 3rd party Bluetooth > FM converter and it makes for a perfect gps and audio solution.

jordanlund ,
@jordanlund@lemmy.world avatar

I drive an Audi Q7 and every time I turn my headlights on, I get warnings about how my “Side Marker Lights” are malfunctioning.

First, no, they’re working fine.

Second, this seems to be super common on the Q7.

Third, the only “fix” is a $4,000 headlight assembly replacement.

Or, you know, connect an ODB-II device and disable the side marker lights.

xmunk ,

Power windows, Bluetooth audio systems, seat warmers.

These are all really positive tech advancements in my lifetime.

Touch screen interfaces, power door handles (without a manual override), firmware disables features or limitations that are determined by the DLC you purchase from your dealership…

These are fucking bullshit and almost no one I know likes them.

It is insane how anti-consumer cars have gotten.

Steve ,

power door handles (without a manual override)

I’m fairly certain that’s illegal. In the US at least.
There have been stories that sound like it’s a thing. But those have always been people not knowing where the mechanical release is located.

xmunk ,

Points at Tesla

They appear not to be even though it’s extremely irrational. I might clarify that I think a single mechanism should be the door release and Teslas specifically bury their manual overrides within the body of the door itself in an area that most users are unaware of.

centipede_powder ,

I don’t mind tech, i hate bad tech

BarbecueCowboy ,

Mine has a clock and an FM radio but mostly just loads Android Auto, it also has a physical volume knob.

Any attempts I’ve seen to deviate in any way from this solution have resulted in a worse experience.

TommySoda ,

I appreciate some of the tech. GPS, connecting phones to the infotainment, backup cameras. You know, the things that actually improve the car. Heck I’ll even take push to start. But for the love of God don’t put essential controls and climate control on a touchscreen. If I get hit with a pile of slush from a driver on the other side of the road and need to engage my windshield wipers immediately, a touch screen is a recipe for disaster. Also, bring back the PRNDL stick. I don’t care if it’s an automatic I need to know what gear I’m in immediately without needing to look away from the truck in front of me that’s backing up at a stop light because he thought he could make it.

dhork ,

I got a new car recently. The best feature it has is the adaptive cruise control. You can set cruise control and if the car in front of you is going just a bit slower than the cruise control, you will not creep up on it.

Most of the other shit is useless. It has that magic rearview mirror that is really a camera, but I dont like using it because it is easier to focus on a real mirror than a display. it also has the cameras that read the road signs, but they often pick up the wrong info anyway, especially in a construction zone.

At least it has real buttons for the HVAC. I sat in three other cars, and two of them didn’t have HVAC buttons. I got right out. Car makers like the screens because they think they can eliminate buttons, but buttons are more effective.

mrspaz ,

I daily a 1996 Jeep Cherokee. Manual transmission, manual windows, manual door locks. The basic radio was broken before I got it. It does have computer engine control with OBD2, but even that is simple in comparison.

When something breaks or maintenance is needed, it’s a straightforward fix with typical tools. I’ve come to appreciate the simplicity.

callouscomic ,

It turns out MOST products and services are built with shit we don’t want but not a single damn corporation listens.

That’s ummmmmm capitalism?

Darkassassin07 ,
@Darkassassin07@lemmy.ca avatar

Yup.

I refuse to buy any vehicle made after 2015, and even that’s quite a bit newer than I’d like.

grue ,

I wouldn’t mind having tech in my car, but I have a zero-tolerance policy for proprietary spyware-infested shit. Therefore, I can’t buy any vehicle made after 2015.

I’d like to have a double-DIN car computer with a Raspberry Pi, RTL-SDR (for the radio) and OBD2 connection, but haven’t gotten around to making one yet.

samokosik , (edited )
@samokosik@lemmy.world avatar

well obviously My aunt has a modern car that reads the signs for you. Where I live there is a highway in the middle and normal road on the outer side. That piece of crap slows down to 70 km/h from 130 when it sees the sign that belongs to the other road…

However, not all tech is terrible. For example, parking cameras, gps, cruise control are useful

Edit: I think the current toyota land cruiser 70 series sold in australia is at the sweet spor of technology

Bye ,

I like having Siri in my car when she works. Like when my phone properly wirelessly connects. But when it doesn’t, I hate it, and would be better without it.

Also why the hell can’t CarPlay use the radio, when the car has a radio. Why can’t those two things talk to each other. Fucking dumb.

letsgo2themall ,

give me buttons and dials, not touch screens and ai. I want to drive, not check social media. I’ll be keeping my 2009 until the engine locks up.

MediaBiasFactChecker Bot ,

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