Usability comments were positive from what I recall reading. Seeing how TurboTax turns into a manually calculate everything yourself and good luck as soon as you step outside the normal workflow, the people that would use this just might. e.g. good luck filing domestic partner filing separately in California, no real examples to lure you into their shit higher price support tiers
I feel like this should have been released closer to tax season? Now the big filers will have 10 months to strategize and try to sabotage the use of this service before it hits their bottom line.
Obamacare website was launched at the beginning of the open enrollment window, and that was just a fraction of the us population. They now have 10 months to strategize how not to crash come April when every tax payer in the US trys to use this.
It was enabled with funding from the 2022 IRA, then developed in 2023, and then rolled out as a pilot program in 2024. Now that they know the pilot went well through the deadline for tax filing, they’re green lighting it for 2025. I’m not sure it could have happened any quicker, unfortunately.