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RememberTheApollo_ ,

Next: a subscription to jump to the front of the queue.

aceshigh ,
@aceshigh@lemmy.world avatar

I love that you automatically assume that the majority of us are us based. Are we? Anyone know the stats?

force ,

yea let them just name the other 200 countries’ authorities which are responsible for transportation documents, i’m outraged that this isn’t the case >:(

burningmatches ,

They didn’t assume most people are US-based. They assumed the DMV would be the most widely recognised and understood example to use.

aceshigh ,
@aceshigh@lemmy.world avatar

Why would non Americans know what the dmv is?

smeenz ,

I’m superficially familiar with it from watching simpsons episodes.

burningmatches ,

Are you being obtuse? English is the most commonly spoken language in the world and US culture is extremely popular worldwide.

Michal ,

I remember when woodie’s implemented this during pandemic when everyone was stuck home and trying to DIY.

mutant_zz ,

We’ve been used to having access to websites instantly, but you can’t scale forever. Servers have a real impact on the environment. We’re already using a significant proportion of the world’s electricity on running servers.

SlothMama ,

Sure, but that’s not what is happening here

sgibson5150 ,

Honestly, it’s fine. I’d do just about anything to avoid physically going to the DMV.

possiblylinux127 ,

This feels like something you would see at the DMV

SpaceNoodle ,

Reminds me of the SSA website’s operating hours.

teft ,
@teft@lemmy.world avatar

That’s gonna be a hard no from me, dog.

It reminds me of the people who would turn off their websites at night way back when. Probably because their sites were hosted on personal PCs but still…

cyberpunk007 ,

I don’t remember this but totally makes sense back then.

ProgrammingSocks ,

Canada’s gov website is still like this. The website has open hours. Try doing anything taxes related late at night.

redcalcium ,

Why pay for more servers when you can tell your users to queue?

CatZoomies ,
@CatZoomies@lemmy.world avatar

Load Balancers everywhere named Samwise: “You mean we don’t have to share the load?”

DillyDaily ,

Better than the system being used by the department of human services in Australia. If the servers and service centres are overloaded, you basically just get told “tough shit, try again later, hope you’re not desperately trying to get out of a DV situation or protect an elder from abuse, cause we’re not paying for more servers”

At least with a digital queue system there’s a sliver of hope that you might get through.

theodewere ,
@theodewere@kbin.social avatar

you probably have no idea what the other people in line smell like

ohlaph ,

Do we need to talk about the elephant in the room?

sramder ,
@sramder@lemmy.world avatar

Brought to you by the same people as the pre-recorded webinar. Book your virtual seats now!

0x0 ,

Weird DDoS mitigation?

SomethingBurger ,

This is what concert ticket selling sites do for highly anticipated events.

LazerFX ,

The bad ones…

dan ,
@dan@upvote.au avatar

Somehow I don’t think the DMV (or equivalent) would receive the same amount of traffic.

herrvogel ,

Maybe there are “peak seasons” where everyone rushes onto the server to get something done hours before a national deadline or something? No appreciable traffic 50 weeks of the year year, but total chaos in the remaining two. Not an uncommon thing for certain offices and agencies.

westyvw ,

Ok I am going to need some context. Is this an internal site? I this a public site? And finally what site?

TheOctonaut ,

www.rsa.ie

It seems to have just been a really weird way to implement an “under maintenance” page, as the site was planned to be offline this morning.

Leeker ,

That actually makes the most sense. It makes you queue because there are only so many tests they can administer at a time. So if the website is offline for maintenance it allows those that tried to access the website first to have their spot saved. Rather then forcing everyone to try and get on the website at once when the matinenece window ends. Now I kinda wish more websites that have limited sign ups did this.

Bruncvik OP ,
@Bruncvik@lemmy.world avatar

This is rsa.ie. The main site works fine, but you have to wait to access the driving test registration portal. Mind you, this is even before you see the login or registration screen. And given Ireland’s small size, there are only about 4000 driving tests per week. That number of users is negligible for a normal scheduling page; it must have taken some serious skill and effort to make it non-performant at this scale.

DancingBear ,

lol. They have actually created the same experience online as in person dmv.

10/10. Their IT department is genius

odium ,

It’s actually a bit better because you can be doing other stuff rather than wait in a line in a physical DMV.

affiliate ,

yeah that’s a pretty big oversight tbh. they should make the website play “hold” music and add some “timeout” popups you have to keep clicking

Zron ,

You’re giving me flashbacks to the online training my work makes me do every year.

I almost failed the first of 7 courses because I made the mistake of trying to do actual work while listening to the training, and didn’t realize there was a 5 minute timer for inactivity on the video player. And no, there was no additional time provided to complete the training. It was mandatory but essentially had to be done on your own time.

ChunkMcHorkle ,
@ChunkMcHorkle@lemmy.world avatar

It was mandatory but essentially had to be done on your own time.

In the US, if you are an hourly non-exempt employee, that is overt wage theft in all 50 states. If a task is made mandatory by an employer, they must pay you for the time you spent on it.

I know this doesn’t help you now, of course, but it’s good to know in case you run into it again and feel like pushing back with a report to the Dept of Labor.

Passerby6497 ,

It was mandatory but essentially had to be done on your own time.

Fuck that, training and any kind of policy testing should absolutely be on company time. I always throw shit like that in a general/admin bucket in my time card.

You make me do it, you pay me to do it.

possiblylinux127 ,

The DMV and other government phone systems nutshell

pfkninenines ,

Stop giving them ideas!

ashok36 ,

Sounds like the unemployment insurance website here in Florida. I had to use it during covid and it was one of the singularly worst experiences of my life.

DragonTypeWyvern ,

That’s the goal. Make government not work, then complain it doesn’t work, let’s either get rid of the whole thing or let some big strong man “fix” everything.

TurtleTourParty ,

Or privatize it using a friend’s company.

hungryphrog ,

let some big strong man “fix” everything.

https://lemmy.blahaj.zone/pictrs/image/273c1f76-e92b-440b-b5e4-733aad5f22dd.jpeg

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