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EleventhHour , (edited )
@EleventhHour@lemmy.world avatar

“These Samsung appliances look nice…”

Yes they do— and that’s all they do well. That, and break in expensive ways, often and early.

Avoid Samsung appliances.

Edit: I sell appliances

cheesymoonshadow OP ,
@cheesymoonshadow@lemmings.world avatar

That’s disappointing since Samsung is such a big and well-known brand. Good to know though, so thanks.

EleventhHour ,
@EleventhHour@lemmy.world avatar

Even as an iPhone guy, I’ll say that their consumer electronics are just fine. Very good, even.

But their appliances are crap. Apparently, they used to be quite good, but once they got a bug up their ass about sticking a bonkers amount of tech into them, they started cutting costs on build quality, so they just don’t last more than a few years before parts start crapping out.

Companies like LG and GE are much better at balancing tech, quality, reliability, and price points.

cheesymoonshadow OP ,
@cheesymoonshadow@lemmings.world avatar

I can’t stand “fancy” electronic appliances. I hate all the musical beeping and half the time the panels don’t even recognize my finger taps. It makes doing chores more frustrating than it already is.

We recently bought a fixer-upper and have had to replace a bunch of old appliances. I told my husband the simpler/cheaper the appliance is, the better. Knobs over digital displays.

The only time I like the newer digital versions is with microwave ovens.

EleventhHour ,
@EleventhHour@lemmy.world avatar

I hate to break it to you, but even with the knobby versions, it’s still electronic under the hood. But I know what you mean about the annoying bleeps and bloops. Again, though, the Samsungs were always the worst offenders in that regard, omg…

GEs make little noise, and LGs are pretty low-key. Whirlpools and Maytags just beep a couple of times.

cheesymoonshadow OP ,
@cheesymoonshadow@lemmings.world avatar

Of course they’ve been electronic for decades, but lately it seems they have overdone it so the thing actually becomes less convenient. Kinda like in cars.

EleventhHour ,
@EleventhHour@lemmy.world avatar

And some of the high-end models yes, but there’s still a wide range available with different levels of “functionality.”

You should check out Electrolux. They make some really nice laundry appliances without any smart features at all. They’re great.

cheesymoonshadow OP ,
@cheesymoonshadow@lemmings.world avatar

My husband and I literally just unwrapped a new Whirlpool washer.

EleventhHour ,
@EleventhHour@lemmy.world avatar

enjoy!

over_clox ,

Have you ever rebuilt and repaired old electrical appliances? An old microwave with a turn dial timer is most certainly not electronic. Electrical sure, but not electronic.

Those only basically have a mechanical timer dial, high voltage transformer, high voltage diode, magnetron, light, fan, turntable motor, fuse, and some safety switches for the door.

Absolutely nothing electronic about them, they’re as dumb as an old-school toaster, they just happen to use high voltage to generate microwaves instead.

EleventhHour ,
@EleventhHour@lemmy.world avatar

i’m not referring to old appliances

over_clox ,

Well, generally speaking, most people discussing the benefits of appliances and stuff with turn dials are referring to older/simpler appliances, back before they started adding in unnecessary electronics and ‘features’ and stuff.

I’ve never actually seen any microwave with a turn dial that has any sort of electronics in them, those are all built almost identical in schematics, aside from different sizes and wattages.

EleventhHour ,
@EleventhHour@lemmy.world avatar

Well, generally speaking, most people discussing the benefits of appliances and stuff with turn dials are referring to older/simpler appliances, back before they started adding in unnecessary electronics and ‘features’ and stuff.

i don’t know why you’d assume that. lots of current/new appliances are still made with dials and knobs. in fact, most are.

also, you’re the only one here discussing microwaves. so far, others and myself have been discussing refrigerators and laundry appliances.

over_clox ,

OP mentioned microwave ovens in the comment that you responded with “I hate to break it to you…”, so yeah guess you missed something there.

EleventhHour ,
@EleventhHour@lemmy.world avatar

i guess you missed the part when i said “i wasn’t referring to old appliances,” because you’re only talking about old microwaves.

and since you’re clearly just here to troll and argue. i’m blocking you.

bye.

bizarroland ,

When I bought my house it came with an induction stove.

I thought it was pretty great being able to boil water in 2 minutes.

It was a GE profile, and it just suddenly mysteriously failed on me. Kind of sucks, it wasn't that old of a stove, maybe 5 years.

The board that it needed to have replaced cost $1,700.

So I said fuck that, I went and bought a Whirlpool induction stove. $900.

It has worked really well for the last year and a half, but the one thing that I truly and honestly despise about it is that the controls are capacitive touch and that means instead of flicking your wrist and setting it on medium heat you have to hit a button to turn on the stove and then hit a different button three or four times to adjust it down to medium heat and it doesn't always respond to the button touches.

If I end up having to buy a stove again in the future, it's got to have a knob on it. It's such a tiny thing but it's so fucking annoying.

EleventhHour ,
@EleventhHour@lemmy.world avatar

I’ll say this about GE appliances, until they were bought by Haier in 2016, they sucked too. But once they were bought out by Haier, their quality improved remarkably, and so did their customer service. They’re pretty great now.

mark3748 ,

I’ve had exactly two dishwashers completely stop functioning in my entire life. Both were GE post Haier and within the last 6 years. Also had a Haier made GE microwave completely fail.

I replaced the microwave (and the matching stove) with Samsung and haven’t had one bit of trouble with either.

I thought I had just gotten a lemon, but three separate failures within a couple of years has really soured my opinion of them. I was a lot more worried about the Samsung appliances I bought, but they’ve been a dream.

Note: I am not recommending Samsung appliances, at all. I got an amazing deal and fully expected them to fail shortly after the warranty was up. I’ve had to repair several of my friends and family’s washers, dryers, and refrigerators. Samsung’s poor reputation is well earned, I just got lucky

BearOfaTime ,

Get commercial washer and dryer, Speed Queen, on the used market.

A used model will cost as much as a new Samsung consumer model, but it’ll last far longer and has replaceable hardware inside.

cheesymoonshadow OP ,
@cheesymoonshadow@lemmings.world avatar

We literally just today unwrapped a new Whirlpool washer. I’ll keep that in mind next time though.

EleventhHour ,
@EleventhHour@lemmy.world avatar

it will also tear your clothes apart while using 3x the water and power as a newer model LG or GE without an agitator

no thanks!

Hugh_Jeggs ,

Note for those reading -

This doesn’t apply in Europe, or large swathes of the planet. Samsung appliances are excellent.

The US has virtually nonexistent consumer protection laws, so companies will get away with selling poor quality, because they can.

See the Hyundai scandal. Only happened in one country, because it could

Breathe easy, EU folks

EleventhHour ,
@EleventhHour@lemmy.world avatar

Really? How can a company make terrible appliances for a single country? They’re not made domestically.

Slippery_Snake874 ,

Same factory just send the units that normally wouldn’t be sellable (defects and such) but still function to the US

EleventhHour ,
@EleventhHour@lemmy.world avatar

The massive volume of sales for North America is too big to be met by factory defects. They’d have to have entire factories making defects.

Deadrek ,

It only works if that one country is the good ol’ US of A. Lol

tomalley8342 ,

Just because all defect stock are routed to the US inventory, doesn’t mean that US inventory is made up of all defect stock.

EleventhHour ,
@EleventhHour@lemmy.world avatar

as someone who deals with this professionally, i assure you: they are.

every samsung appliance consistently fails in one of a few ways, so much so that it’s not simply a matter of by-chance defects. they’re design flaws.

bizarroland ,

With Samsung it's almost always caused in my experience by either the use of plastics that are not up to the stress requirements of the application, or the use of electronics that are not capable of standing up to the use duration.

Samsung appliances that I have had have always had either broken plastics or fried circuit boards.

And they've got to know that these things break because there are always replacement parts for the specific ones that break, but if you're not a DIYer you will pay 70% of the cost of the original appliance to install the part that broke.

tomalley8342 ,

Sure, if they were designed that way, I would not call them defects either.

scytale ,

Less regulations means more shortcuts. Another example is Hyundai/Kia. Why do the Kiaboyz exist only in the US when Kias are sold all over the world? Because it’s only in the US where they sold cars without immobilizers because they weren’t required to.

Hugh_Jeggs ,

You’re missing one big thing - there’s only one country that has horrendous consumer rights laws and a huge market, and 110v electric

Well worth making models just for that one market

Reverendender ,

I never even considered this and now I am enraged.

bizarroland ,

The only Samsung products I have never had not fail on me is RAM and ssds, and the only reason the ssds have not failed on me is that I've not bought their latest ones that have sudden mysterious failure issues.

Every single Samsung product I have ever owned has broken, and almost always when it's not actively in use. I go out of my way to tell people about this and to attempt to dissuade them from using Samsung products because of this.

Reverendender ,

“I’m trying to identify a source of truth”

cheesymoonshadow OP ,
@cheesymoonshadow@lemmings.world avatar

What’s your job?

Reverendender ,

Process Manager

cheesymoonshadow OP ,
@cheesymoonshadow@lemmings.world avatar

I googled “identify a source of truth” and was treated to a plethora of buzzwordy tweets and articles worthy of Deepak Chopra.

I’m so sorry.

Reverendender ,

Let’s put a pin in it, and we can circle back when we have more bandwidth. Hopefully it’s not too heavy a lift.

BearOfaTime ,

Oh Ffs kill me I hate this nonsense.

deadsuperhero ,
@deadsuperhero@lemmy.ml avatar

I used to work with enterprise customers at a SaaS company, and still have a lot of anger in how corporate types use this fluffy language. I think my “favorite” example of this jargon is “Please Advise.”, which basically just means “What the fuck?!”

flamingo_pinyata ,

It’s supposed to be a good practice … in theory. In practice nobody knows what exists and who’s in charge of what and there’s exceptions and exceptions to exceptions.

Speaking for software engineering perspective. I see in other comment you’re doing process engineering, I assume the term is used in a similar way

Reverendender ,

Wait, do you work at my company?

bjoern_tantau ,
@bjoern_tantau@swg-empire.de avatar

As someone who had to work on syncing multiple databases of customer and order data this was actually very important for me to know. Turned out that it could vary on a field by field basis and could also depend on the type of customer and where they came from.

To sync up our new and shiny SAP CRM with several Access databases and our customer-facing software I ended up writing a script that would collect all data field by field with varying hierarchies and writing it back out to everything. Worked surprisingly well.

Reverendender ,

Is Access still in use?

bjoern_tantau ,
@bjoern_tantau@swg-empire.de avatar

Access will probably be the laat thing to die before the heat death of the universe.

otp ,

Even after things inappropriately hosted in Excel? Lol

PonyOfWar ,

“Can we integrate AI into this app?”

“Can you do a browser version of this high-end VR training application?” somehow makes a browser version “Why isn’t this running on my iPhone 3GS?!”

bjoern_tantau ,
@bjoern_tantau@swg-empire.de avatar

To be fair, WebXR does make VR stuff possible in a browser. But I guess that wasn’t what they wanted.

xmunk ,

My executive saying “Revenue is up 30% YoY! […] Due to budget cuts we’re limited to a 4% raise+CoL adjustment this year.”

cheesymoonshadow OP ,
@cheesymoonshadow@lemmings.world avatar

The places where corporate decides to penny-pinch is truly infuriating.

Reverendender ,

You get CoL adjustments?!

xmunk ,

Baked into our medicore raises… yeah!

bizarroland ,

They give you a 3% raise even though inflation is 8% because if they didn't then you might decide that it's worth the effort of going through the job application process until someone else hires you at a 10% pay raise.

Sanctus ,
@Sanctus@lemmy.world avatar

When I join into a call with one if our software vendor support teams and they waste 45 of my minutes cause they dont know wtf is going on in our SaaS environment they control. Like get it the fuck together or let me host it.

cheesymoonshadow OP ,
@cheesymoonshadow@lemmings.world avatar

My husband is a DBA and I hear him on his work calls sometimes. Same shit, weakest link on the call holding up everybody’s work day.

young_broccoli ,

Im a locksmith.

Customer: Do you make duplicates?
Me: Yes
C: How much?
M: Depends on the type of key
C: The normal one
M: -_-

Or, after opening a customers door who was locked out:

C: Why so expensive tho? It only took you five minutes!
M: -_- (Thats exactly why you dumb fuck, and I told you the price beforehand)

I also hate when people tries to haggle the price because I know for a fact that Im the cheapest locksmith in the area.

Yankee_Self_Loader ,

Who are you and how did you get in here?

young_broccoli ,

Im a locksmith and... Im a locksmith.

never gets old.

cheesymoonshadow OP ,
@cheesymoonshadow@lemmings.world avatar

I’d be tempted to lock them back out and leave.

young_broccoli ,

Yeah, I have thought about it. Perhaps some day when I get really tired of that BS I will do it but for now, I need the monies.

HejMedDig ,

Lock the door, drill the core. Charge them for a new core + re keying + installation and wear on the drillbit. Use 30 minutes and make sure the price is 3x of your regular unlock fee. Now they are 6x on your time for only 3x the price. Super bargain

Zerlyna ,
@Zerlyna@lemmy.world avatar

Meanwhile you’ve spent 30-60 minutes driving for their problem. I feel ya.

young_broccoli ,

Those are the worst! Thankfully my drive times arent usually that long.

bizarroland ,

Tell me you don't live in Seattle without telling me you don't live in Seattle.

ArcaneSlime ,

Tbf I’d be kinda pissed (at the situation not you) if I called a locksmith and they just whipped out a Carolina roller and got in in .3s lol.

“Goddammit where can I get one of those?!”

(Internet of course. I already have a long and a portable.)

makingStuffForFun ,
@makingStuffForFun@lemmy.ml avatar

In Australia, if it scans higher than the price on the shelf, it is free.

weeeeum ,

Worked IT .

Everything is working

“Why do we even pay you guys ?”

Something is broken

“Why do we even pay you guys?”

BugleFingers ,

When someone doesn’t understand a process and asks “can’t you just do XYZ?” Usually management. “Just” is actually a 2 week project and tons of hours and trouble shooting

deadsuperhero ,
@deadsuperhero@lemmy.ml avatar

I was working at a tool checkout in my shop for a while, and the sheer amount of ignorance and repetition blew me away.

People would come in, see signs stating things like “Don’t throw your hazardous waste in this trash can!”, and people would straight up ignore it. Things got so bad that we had to stop offering a trash can in our part of the shop.

A lot of people would also just repeat the same statements, day after day, week after week. For example, we have iPads that contain maintenance manuals. We have to update those manuals every week, on the same day. Without fail, the same people always forget which day Update Day is, and have to ask.

The worst ones happen when people come to turn in their gear before end of shift. Most people are fine, but every toolbox has to be thoroughly inspected before being scanned back in. Often, somebody misplaced a tool, left garbage in the box somewhere, or there’s some other undocumented discrepancy.

Most people are cool about it, and willing to make things right. But, some people act like you’ve purposely screwed them over, or react with total apathy and disrespect. I don’t make the rules, man, I’m just trying to do my job.

leisesprecher ,

Maybe a niche issue, but “that doesn’t scale!” In the context of software development.

We’re writing software for usually very well defined user groups, but so many of the architects and seniors want to build a second Netflix, which costs 4 times as much as the simple solution and in the end usually isn’t even better, because those morons have no idea how to do that.

Currently, I’m in a project where I fought tooth and nail to avoid having a micro service architecture for a batch job that inserts less than a million entries per day.

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