There have been multiple accounts created with the sole purpose of posting advertisement posts or replies containing unsolicited advertising.

Accounts which solely post advertisements, or persistently post them may be terminated.

appleinsider.com

Potatos_are_not_friends , to technology in Adobe faces big fines from FTC over difficult subscription cancellation

Paying a fine to cancel a monthly is bullshit.

hahattpro , to technology in Adobe faces big fines from FTC over difficult subscription cancellation

This is a fucking trap. Monthly subcription is a bait to force you into monthly but commit annuall subcription. And you got to pay the fine if you cancel.

So, it is basicly lock in unaware user.

I wonder what if a user use adobe for 13 months and cancel ? Do they have to pay the fine too ? Got to cancel the percision moment to avoid fine ?

lud ,

I hate Adobe as much as anyone but they make it pretty damn clear that it’s a 12 month commitment and you obviously get a cheaper price for that.

Of course they want to discourage people from committing to 12 months and then cancelling after 6 months. So you have to pay a fine of half of what you committed too.

A normal rental company would be equally pissed if you promised that you were gonna pay them for 12 months and instead cancelled after 6.

If people can’t be bothered to read what they are buying or any of the multiple warnings, then imo that’s their fault. It’s not like they bury this in their TOS or something, it’s prominent on and before the checkout page.

linearchaos ,
@linearchaos@lemmy.world avatar

They’re in thouble because they made it too complicated.

If they said no refunds, or made every option 50% refund, the FTC wouldn’t be up in their grill.

lud ,

It seems that they don’t mind the fee it’s the cancellation process that they take issue with. It has been a while since I last used Adobe products but I can’t recall that it was so bad. But maybe it’s still not legal.

They are probably entirely within their rights to offer no refunds but I suspect that would anger people even more.

50% refunds on the normal monthly wouldn’t make sense, because the plan doesn’t cancel until the end of the month anyways. So they would offer 50% refunds for essentially nothing.

brianorca ,

It’s software. There’s literally no reason to treat it like a car lease. There is no overhead or cost on their part which justifies an early termination fee.

lud ,

No, but they offer a better price if you agree to a contract where you pay for a year.

If you don’t want a better price then don’t go with an annual plan, easy.

The cheaper annual plan wouldn’t exist if they didn’t have any way to stop people from abusing it.

brianorca ,

Every annual discount plan I know of (at other companies) is paid once per year. If you pay monthly, then you get the higher monthly price. If you stop paying, then your access stops. No extra fee to pay.

lud ,

Adobe offers a prepaid annual plan, an annual plan paid monthly, and a normal monthly plan.

They make that very clear from their order page.

Pandemanium ,

I started a free trial of Adobe stock. I forgot to cancel after the first month. They charged me $30 for the next month, ok, that’s on me. But when I tried to cancel during that second month, they said I had signed a contract to pay them for a year (I didn’t, all I did was sign up for the free trial) and I now owe them $165 to cancel the subscription. So in essence they were going to charge me $195 for one month of Adobe stock. That’s insane.

locuester ,

But this is the business model they chose, software usage leasing. I agree it sucks, but we can’t expect software leasing to be ruled illegal. Lol

Pyr_Pressure ,

If you get a $5/ month discount on a $30lmonth plan and decide to cancel after 6 months, you shouldn’t be fined $150 for the remaining 6 months.

You should be fined $30 for the $5/month you saved on the 6 months you already used. They would try and charge you for the rest of the term instead while removing your ability to use the product for that time, making it pointless to cancel.

lud ,

By my calculation it’s actually cheaper to go with the annual plan (creative cloud all apps) and cancel after 6 months and pay the fine than it is to just go with the monthly plan. (The discount is 30 USD per month)

So I consider that to be reasonable.

Immersive_Matthew , to technology in Adobe faces big fines from FTC over difficult subscription cancellation

I was an Adobe customer years ago, but due to things like the above, they inadvertently pushed me to Open Source alternatives and I have not looked back. So I guess, Thank You Adobe is in order. Hope the fine is actually big as they really played dirty.

joker125 ,

Same here.

I remember suggesting alternatives like GIMP to photography pros years ago simply because I could see where Adobe was heading when they changed to the subscription model.

Don’t get me wrong, they were innovative a long time ago however now they are structured purely on greed and add nothing deserved my of their services nowadays.

Immersive_Matthew ,

Agreed. Plus if you know Photoshop, you know GIMP as they are very similar and GIMP can even open Photoshop files. I use GIMP and Blender 3D daily.

cm0002 ,

GIMP and Blender are good, but what’s a good alternative for video like Adobes Premiere Pro?

Last I looked (Admittedly years ago) the open source offerings for video editing/production were quite behind

Immersive_Matthew ,

That is an easy one. The free and superior DaVinci Resolve. Not open source however but it is very very good. Many have switched to it. www.blackmagicdesign.com/products/davinciresolve

Impromptu2599 ,

I use OpenShot for all my video editing. It is open source and cross platform.

jol ,

And don’t forget Inkscape for vector drawing.

alansuspect ,

Also Photopea is pretty cool too

Akuchimoya ,

Gimp, Inkscape, and Scribus were terrible to use after using Adobe for years. Get Affinity suite instead and save yourself the rage and frustration. It’s one-time payment license (not a subscription) and they have deals. I got the license for the three of them for $90. They are way closer to Adobe products and definitely worth the one-time cost.

I love the concept of open source, but you can only make so many compromises in quality and usability, especially if you’re likelihood depends on it. Gimp, etc just aren’t there.

(On the other end of the spectrum, Blender is so amazing I can still hardly believe it.)

prole ,

I love the concept of open source, but you can only make so many compromises in quality and usability

I think this is a false dichotomy. You contradict yourself in the next sentence with an example that FOSS isn’t necessarily inferior.

fossilesque ,
@fossilesque@mander.xyz avatar

Blender enters the chat.

FOSS is a slow moving boulder. Eventually it catches us and consumes competition if it can keep momentum.

Akuchimoya ,

You need to check your reading comprehension. I never said there’s any such dichotomy about FOSS as a general concept. I specifically named Gimp, Inkscape, and Scribus before and after that sentence. Just because a FOSS “alternative” exists, doesn’t mean it actually is an alternative, or at least an acceptable one. Each software has to be evaluated individually. In the case of Gimp, Inkscape, and Scribus, they would not be acceptable in a professional creative space.

DigitalGemini , to technology in Adobe faces big fines from FTC over difficult subscription cancellation

Not surprised. I have been using Affinity Photo, Designer and Publisher for 5 years and don’t miss Adobe at all. People should check them out if they haven’t found their own good alternatives already.

Thermal_shocked ,

The alternative is cracked cs6

Patches ,

From limewire

Thermal_shocked ,

I got mine from pbay and will never let it go

chalupapocalypse ,

Still on a cs5 micro someone made lol

That and photopea, which owns

Thermal_shocked ,

5 is fine too

abbotsbury ,
@abbotsbury@lemmy.world avatar

Any reason 6 in particular?

Thermal_shocked ,

Last major version before it went to subscription I believe. And I have a working crack, no need to look for a new one, nothing in the new versions I use anymore.

db2 , to technology in Adobe faces big fines from FTC over difficult subscription cancellation

Fractions of pennies compared to what they’re taking in. This isn’t a fine, it’s racketeering.

TenderfootGungi , to technology in Adobe faces big fines from FTC over difficult subscription cancellation

Their terrible business practices is why I refuse to use Adobe. I have heard too many horror stories.

dual_sport_dork ,
@dual_sport_dork@lemmy.world avatar

I haven’t found it too tough to remove all Adobe products from my workflow. And not even just by going full Richard Stallman, underpants-on-head raving Free Open Source and subsisting on pinecones and berries in the forest, either.

There’s basically nothing Adobe software does that some other company doesn’t also offer (or a FOSS alternative, if you don’t need to do anything heavy duty). CorelDraw and PhotoPaint are comparable options to replace Illustrator and Photoshop for 2D vector and bitmap manipulation, respectively. DaVinci Resolve or even OpenShot can replace Premiere for the majority of users. And sure as shit nobody needs Acrobat or Reader or whatever the fuck they’re calling their PDF package these days; everything supports PDF’s natively. The days of Adobe having a stranglehold on that are over.

The only viable excuse for being locked in to Adobe products anymore is if that’s what your workplace or school uses and you’re stuck with it. Otherwise, they can just fuck off as far as I’m concerned.

Euphoma ,

Clip Studio Paint and Krita are fantastic options for 2d art, and can be better than Photoshop for drawing and painting.

shuzuko ,

Clip Studio Paint has mostly taken over the small time/independent illustration industry, unless you’ve got an ipad and use procreate. Krita seems ok, too, though after testing both briefly I preferred CSP.

WhiskyTangoFoxtrot ,

As far as I’m concerned, Adobe’s name is mud.

originalucifer , to technology in Adobe faces big fines from FTC over difficult subscription cancellation
@originalucifer@moist.catsweat.com avatar

im sure adobe is shakin in their boots over having to pay a small fine for locking in clients.

NightAuthor , to technology in Adobe faces big fines from FTC over difficult subscription cancellation

I’m sure this all hinges on their weird “annual commitment” thing.

LWD , (edited ) to technology in Adobe faces big fines from FTC over difficult subscription cancellation

deleted_by_author

  • Loading...
  • IbnLemmy ,

    How do you get one of those?

    kambusha ,

    A lot of the newer online-only banks offer virtual cards. Revolut, N26 etc.

    RoseRose56 ,
    @RoseRose56@lemmy.world avatar

    Master card has a similar thing.

    shalafi ,

    Forgot which one, but my traditional CC offers this.

    LazaroFilm ,
    @LazaroFilm@lemmy.world avatar

    Pre-paid card?

    LWD , (edited )

    deleted_by_author

  • Loading...
  • Luci ,
    @Luci@lemmy.ca avatar

    I had a prepaid card that let me transfer the balance of one to the other. I don’t recall the bank but it was a VISA prepaid.

    jawa21 ,

    I have used privacy.com for this in the past. Don’t know if there are better options.

    018118055 ,

    I cancelled my credit card which incidentally was used for a photoshop and lightroom subscription I had used for an intro period. They sent me threatening emails for about 4 months before they gave up.

    LWD , (edited )

    deleted_by_author

  • Loading...
  • 018118055 ,

    It was a real card. I cancelled it because of fraud. The service worked until the end of the period.

    cheese_greater , to technology in Adobe faces big fines from FTC over difficult subscription cancellation

    Yarr/Yo-Ho!

    distantsounds ,

    Can you get a semi current build of photoshop? Asking for a friend who is struggling with gimp and hasn’t sailed in ages…

    cheese_greater ,

    I actually have no idea but it has to be available somewhere

    Wermhatswormhat ,

    Back in the day there used to be a patch that could block the app from communicating with adobe’s servers to verify the subscription.

    That might still exist in some form, but with all of phthoshops new AI features I’d imagine that you’d need constant communication with those servers for the app to actually function.

    I’m sorry I didn’t provide any actual help.

    distantsounds ,

    That takes me back…I used to work at a computer training company where we would build PC images with the trial versions of everything on them, and every 30 days we’d reimage the machines. The president of the company was shady af. I got out of there just as Adobe was making the transition to subs. I do not miss explaining to the class attendees why everything was watermarked as trail versions.

    shalafi ,

    Acrobat X started failing for me using that crack. Launches and immediately shuts down.

    Nawor3565 ,

    There is an “Adobe Master Collection 202X” crack (where X is the current year) that includes all the current Adobe programs and a custom installer made in the style of the old Creative Suite installer. I believe it’s by m0nkrus, or at least that’s who uploads it to the private tracker I use. They release several new ones throughout the year so you can keep the programs up to date, and obviously the installer lets you choose which of the programs you want to install.

    distantsounds ,

    ty! the hunt begins

    shalafi ,

    Gave up on Photoshop and Gimp. Take this, you’ll need it:

    www.photopea.com

    Haven’t used anything else in years.

    distantsounds ,

    I’ll give it a spin. Ty!

    GhostlyPixel ,
    @GhostlyPixel@lemmy.world avatar

    I use Photopea all the time, I love it because the UI is almost an exact copy paste of PS, my only complaint is I wish they had a lifetime license to get rid of that side bar ad, the only options are all subscriptions/monthly. And I know the donate page literally says they don’t do subscriptions, but what else do you call a one time payment for 30 days of ad free?

    Ad block works to block the ad, but I haven’t found a way to get that screen space back.

    _dev_null ,
    @_dev_null@lemmy.zxcvn.xyz avatar

    I haven’t found a way to get that screen space back.

    uBlock Origin’s element picker is probably what you’re looking for. Install the addon, click the uo icon, towards the bottom click the eye dropper icon, select the element on the page you want gone, then click create the button. So long as the underlying name of the element doesn’t change, you should be all set!

    ahal , to technology in Apple isn't happy about India's demand to upgrade older iPhones with USB-C

    Oh no, not their production targets! Allow me to play this song on the world’s tiniest violin.

    danielfgom , to technology in Apple isn't happy about India's demand to upgrade older iPhones with USB-C
    @danielfgom@lemmy.world avatar

    Apple sold comply. Needing 2 years is BS. If they are producing say that iPhone 11 in India, just solder in a usb c port instead of lighting. How hard can it be? They are the same size.

    LrdThndr ,

    The pcb footprint isn’t the same. Changing the port isn’t as simple as just soldering this one instead of that one. The pins are in a different order. Changing the port requires redesigning the PCB that the port attaches to. In a larger device, maybe you could create some kind of internal adapter that can solder to the lightning footprint but provide a usb-c port, but there’s just not enough room in a modern phone.

    Plus, even though the USB portion of the circuitry may be the same, the port does more than just provide a usb interface. There’s also headphone functionality and other things on there that have to be adapted too, or the phone will have less functionality than it did and people with bitch that apple broke their headphones when they changed the port over.

    danielfgom ,
    @danielfgom@lemmy.world avatar

    Surely it can’t be that hard to re-engineer? Can’t they take the port from the existing 15 and adapt it to the older models they are still building new? Even if it took 1 month to adapt, surely that would be enough time?

    Evotech ,

    Like literally very hard on that scale.

    cheese_greater , (edited ) to technology in Apple isn't happy about India's demand to upgrade older iPhones with USB-C

    I’m usually happy about the things that Apple is unhappy about. And I’m all in so there’s no anti-Apple bias.

    They want their products to bind but not protect you, I demand they protect but do not bind me. And I’m not one to compromise

    Duamerthrax ,

    I just don’t buy apple.

    Kolrami ,

    If I’m understanding what you wrote, I think you actually are bound to Apple. Most people in the Apple ecosystem aren’t going to leave it, because there’s too much inertia to overcome to leave it.

    cheese_greater , (edited )

    What I mean is I configure everything so it works for me and everything is portable/exportable and contingencies are in place so if they ever start screwing around again to an extent I can’t tolerate or mitigate, then at least my data isn’t hostage in the process while I reassess.

    I don’t allow any of their defaults to stand before I start breaking in whatever product/service.

    NO

    • iCloud Photos/Notes/Backup/Calendar/Reminders/Contacts/anything not e2ee in relation to iCloud
    • Keychain
    • most stock apps
    • No storing recovery codes with Apple
    • sign-in/HideMyEmailwith Apple
    • PrivateRelay
    • iCloud CAPCHA thingie
    • Definitely no iMessage
    • FaceTime
    • Avoid Safari except for authenticated things (bank etc)
    shasta ,

    So why even have an Apple device?

    cheese_greater ,

    Good question.

    Cuz it does lots of other cool shit that keeps me reeled in and it has some irreplaceable apps and other functions I rely on to manage my life. I just like to have custody and sole access to my data and they don’t pay me for said data so its need to know basis.

    interceder270 , to technology in Apple isn't happy about India's demand to upgrade older iPhones with USB-C

    The only people who should care about apple’s “happiness” are those who are invested in it.

    “Happiness” for a for-profit corporation just means how much they’re maximizing profit.

    Thorny_Insight , to technology in Apple isn't happy about India's demand to upgrade older iPhones with USB-C

    IMO it’s a bit unreasonable to demand them go changing the design of older models aswell. I’m happy that they were forced to switch to USB-C on future models, but I’m with Apple on this one.

    sederx ,

    why? they have more than enough money to do so.

    Chakravanti , (edited )

    Exactly. They can do whatever they want. Force them to either stop doing business or fix their shit now. And don’t get started insulting the mushrooms or cows because even they know better than to feed on them.

    ram ,
    @ram@bookwormstory.social avatar

    Well, that’s not exactly the demand. The demand is simply that if they wish to sell a product in the country, it meets their regulatory specifications by June 2025. Apple doesn’t have to upgrade their older models, they could also simply stop selling them.

    But if they wish to sell a product, it must meet the manufacturing requirements of the region in which they wish to sell. Hardly a big deal if you ask me.

    Blackmist ,

    How many do they really sell in India though? It doesn’t matter how old and crappy your iPhone is, there’s a cheaper Android phone. Android is like 95% of phones out there.

    emergencyfood ,

    Apple’s marketshare in India is (1) tiny and (2) largely driven by older models. I know 2 people who have iPhones. I know 4 people who have Jiophones (Firefox OS).

    TempermentalAnomaly ,

    I think you’re absolutely correct here. I’ll point out that they are a luxury product and among the wealthy, highly popular. And while they don’t capture a large portion of the units sold, they capture a large portion of revenues. On top of that, Apple’s market share has grown by 1/3 year over year while cell phone sales were flat.

    None of this changes anything and think Apple should comply, but I see why they might. I guess I don’t see a situation where they wouldn’t complain. These companies are so emotional.

    ram ,
    @ram@bookwormstory.social avatar

    India is 6% of Apple’s market, and growing.

    davysnavy ,

    Oh my God bro get off Steve Jobs’ massive cock

    interceder270 ,

    I don’t think its unreasonable. Apple can afford it and it’s better for customers.

    Win-win unless you’re an Apple investor (which you’re not.)

    Corkyskog ,

    Apple just wouldn’t do it, it makes no sense. They are just pissed because cheaper, older models sell in India and that would leave only the newer models.

    ByteJunk ,
    @ByteJunk@lemmy.world avatar

    Why is it unreasonable?

    This isnt demanding apple to retrofit usb-c to old phones. This is telling them to stop producing new phones with lightning, and instead use USB-C.

    This is highly relevant for India as it’s a price conscious market, and Apple sells a lot more older models than elsewhere, specifically Europe who passed a similar law but on new models only.

    And if a student figured out how to add a fully functional usb-c port to an iPhone X, I’m sure apple can figure it out for an iPhone 14.

  • All
  • Subscribed
  • Moderated
  • Favorites
  • random
  • lifeLocal
  • goranko
  • All magazines