But that’s the thing. To play the devil’s advocate:
Should expect/demand better
Should they? Says who? Us - who to most people are - “weird computer people” for knowing how to navigate an excel spreadsheet?
We know it sucks. But they’re entitled to think it’s fine, especially since we’ve made so much noise about this for the past decade that it’s hard to imagine anyone is uneducated still.
“Liberating” the masses in this manner seems like a crusade up the alley of Don Quixote.