Agreed, this will probably kill them over the next few years unless they can really magic up something.
They probably don’t get sued - their contracts will have indemnity clauses against exactly this kind of thing, so unless they seriously misrepresented what their product does, this probably isn’t a contract breach.
If you are running crowdstrike, it’s probably because you have some regulatory obligations and an auditor to appease - you aren’t going to be able to just turn it off overnight, but I’m sure there are going to be some pretty awkward meetings when it comes to contract renewals in the next year, and I can’t imagine them seeing much growth