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I hate that I am become this person but: are delivery drivers just allowed to call and say 'please come and meet me' now?

i get it’s a legitimate safety thing to some degree and to certain people but have you considered that i cannot leave my place right now which is why i paid 40 dollars you ess dee for taco bell. which was a legitimate safety thing for myself as well, frankly.

and i totally get it: apartments fucking suck ass. i did this job for years. every single apartment design is absolute dogshit minus maybe 2 or 3 i’ve seen in my life between 3 cities. buildings will not be laid out, address wise, sequentially at all so finding anywhere is a fucking nightmare, the roads will be dogshit as well, potholes and speedbumps and i’m just trying to do my job and certain dumb complexes will randomly have some address noumbers on like, the back side of the building facing away from the fucking road for some reason??? why??? insane. just a total fucking hell. yes. i understand. but when i did the job i gritted my teeth and figured it out myself. calling the person is an absolute last resort. it’s a nightmare but frankly also when i gave up and called the person, waiting around and/or trying to get directions from them was just as annoying. bullshit job. we need high speed tubes connecting everywhere in the city.

ArcaneSlime ,

Door dash (or equivalent)? They don’t have to care like drivers employed by “a guy you could theoretically call and have bitch the employee out.” Stick to ordering from a delivery spot that delivers themselves, if they still exist and haven’t been killed by door dash in your area yet, that is. Well, at least there’d still be the chains then, too. Bonus though: it isn’t $40 for a McDouble and a McChicken like it is with uber eats. Helps with (not solves, but) the apartment issue too since the store likely has a smaller delivery area and the driver has been in your complex 6x tonight so he knows where 1401 #D is by heart.

AgentGrimstone ,

“Hey, I’m here. Can you come meet me at the restaurant?”

Anticorp ,

I’ve had them do that when it’s pouring rain outside. Like yeah, I get it, one of us is going to need to get wet, but considering I’m the one paying you, you should be the one getting wet.

It’s also impossible to get them to ring the fucking doorbell. I’ve had drivers leave my food on the porch when it’s 10 degrees F outside and just walk off. What in the actual fuck? My instructions said “please ring doorbell”, it would take half a second to ring the fucking thing, and I tipped 25 freaking percent, plus a bunch of fees, expecting a basic level of service. The doorbell thing has led to me just not using Door dash. Idk what’s up with their drivers, but if a button isn’t on their phone, they refuse to push it. I think a lot of these problems stem from tipping them before service is actually rendered. What the fuck do they care? They’ve already been paid.

corsicanguppy ,

Yep. Tip only after worthy service has been rendered. (Former waiter)

I_Fart_Glitter ,

I can’t get them to not ring the doorbell, even though I put in the instructions Do Not Ring Bell or Knock Please, Sleeping Children.

illi ,

Meanwhile, I’m baffled this was/is a thing in some places. We always had to go get our food once the delivery was outside of the building

khepri , (edited )

I really hope app-based 3rd party food delivery just dies soon. The incentives are so fucked up and at cross purposes between the customers, companies, restaurants, and drivers. Like literally no one is getting a good deal out of it except the app itself. Support places that actually want to deliver enough to have their own drivers, and you’ll almost always have a smoother, faster, and more professional experience.

LemmyKnowsBest ,

deleted_by_author

    •
    fiat_lux ,

    That sentiment is ableist as fuck.

    You can revel in your superiority when you're tracking individual animals on your 3 day long persistence hunting trips and foraging your own berries. Agriculture and technology are entirely unnecessary, for prime specimens of humans like you.

    MaxVoltage ,
    @MaxVoltage@lemmy.world avatar

    We all have feelings

    APassenger ,

    Between feeling like the corps are just using the delivery drivers and the fact that the service, locally, adds minimal value for the $ spent…

    I don’t use them. I really don’t think I’m alone in this. The feels are just consistently ick every which way.

    taggart_mccallister ,

    I deliver for Domino’s. I’m not a fan of climbing three flights of stairs with the equivalent of a grocery cart of food in my arms for a two dollar tip. But you know what, we all suck it up and do our job. Only time I called to have them meet me downstairs was the time I fucked up my leg.

    Oh, and 100% agree that apartments are laid out like shit. Thankfully, most of the apartments here in my city will give us a map of the complex.

    MajesticSloth ,
    @MajesticSloth@lemmy.world avatar

    Curious how that customer reacted. Hopefully well.

    I used to get Domino’s delivered to me years back. Often in the winter with snow on the ground and it is near zero. I always put my porch light on and waited near the door. The app showed me they were close, so why wouldn’t I? I can’t believe how many drivers thanked me for just doing these things. Many told me they’d often wait 5 minutes after knocking or ringing the doorbell. Like WTF? You know your order is coming.

    ArcaneSlime ,

    Like WTF? You know your order is coming.

    Angey Driver noises

    You have no fucking clue how much I hated these people. And then when they finally do come to the door, they don’t tip and say “hey thanks man I really appreciate you coming out here” NO you DON’T or else you’d TIP! Fuck!

    I need a smoke lmao.

    BURN ,

    That’s pretty much how it was when I delivered with Dominos too. It was a cold day in hell before we’d tell someone to have to come out and meet us. We even still had to do 100% in person, face to face deliveries.

    There was a couple occasions where I had to call the customer due to being lost in an apartment complex, but most are fairly understanding about that.

    MaxVoltage ,
    @MaxVoltage@lemmy.world avatar

    Lol i deliver for exercise and i am a limb amputee lol f being lazy and paying to the gym

    Creaks ,

    Worked for Dominos too. There were a few places where it was dangerous to get out of the car, so the customer knew they had to come to the car.

    Romkslrqusz ,

    Was a friend’s house recently when they ordered a case of beer.

    It showed up 3 hours later. Delivery guy said “Sorry it took so long, I had to go home to charge my phone”

    Mango ,

    😡

    MaxVoltage ,
    @MaxVoltage@lemmy.world avatar

    Are you seriously mad that guy saved yall a DUi

    ArcaneSlime ,

    “Here’s a tip: buy a car charger.”

    JCreazy ,

    I gave up on the food delivery because of the ludicrous fees and whatnot but also because of how inconsistent it is since you literally have no idea who’s delivering your food. Sometimes they take forever and your food is ice cold. Also, I wasn’t particularly fond of people sending their little 8-year-old kid up to my door with my food. I’ll just eat what I have in the house, go out and get food myself or just not eat but I refuse to play that game again.

    GeekFTW , (edited )
    @GeekFTW@kbin.social avatar

    are delivery drivers just allowed to call and say 'please come and meet me' now?

    Not in my world lol.

    I order it for delivery, you're arse comes to my door. I don't care if it's a house, I don't care if I live 400 floors up in a space elevator. If the apartment number is on the order, buckle the fuck up, sunshine.

    Delivery guys ring my buzzer, I don't talk to em I just hit the button to open the front door and they can figure their lives out from there. If they call me from their cell phone, sorry kemosabe but I don't know your number and don't answer phone calls from random numbers I don't know.

    Food at my door, period. Don't even have to look at me, you can drop it and run for the hills to make up time for all I care. But it's at my door or your boss gets a phone call lol.

    Edit: Low expectation mother fuckers in these replies I swear. Try not properly completing the one sole task your job involves and see how long your bosses keep you around kiddies. Holy fuck.

    Edit 2: lol the copium below is both amazing and embarrassing.

    I'd love to continue engaging but I've gotta go get a job digging 10' holes. Might just dig them 5' deep and assume the boss will be fine with me doing a half assed job like so many in the comments seem to do apparently ROFL. Stay fresh, cheesebags.

    Toneswirly ,

    Damn yo, have some sympathy for the working man. You act like delivery drivers have a boss these days, it’s all gig work; neither the drivers nor UberEats gives a shit about your customer satisfaction.

    GeekFTW ,
    @GeekFTW@kbin.social avatar

    #1: They probably should as customer satisfaction is a huge part of any business involving customers.

    #2: I'm not necessarily talking about UberEats, I stopped using their services during the pandemic when a $15 meal magically turned into $43 by virtue of pure unadulterated magic. This is a problem that occurs even with in house delivery people who I assure you very much have a boss.

    #3: I don't care if anybody involved doesn't give a shit about my customer satisfaction. I care about people doing their job. I don't get to hang up on people who call me for help on the phones when their being twats because part of my job is handling those twats. If part of your job is delivering food to a specified address, then do your job and deliver the food to the specified address. Failure to do so means you aren't doing your job lol.

    Toneswirly ,

    I’m not going to debate what is and is not “doing your job,” just asking you to empathize with someone who probably makes shit money and works like a dog to feed entitled brats.

    GeekFTW ,
    @GeekFTW@kbin.social avatar

    I do empathize with them. I make shit money. I work like a dog to feed entitled brats (well I don't consider my kids entitled but lol..). But if I stopped doing the literal most basic functions of my employment then I'll be making no money, and not working like a dog to feed entitled brats, because I'd be fucking fired from that job.

    If your job is to deliver anything from point A to point B, you need to take it from point A, to point B. Taking it from point A to point C is called "fucking up your job".

    Have a good day.

    Rodeo ,

    Imagine if you could just do less than the bare minimum at your job and still get paid the same.

    You’d be doing it too.

    JohnDClay ,

    But it’s the bosses demanding tight schedules not the delivery people. I don’t feel bad for the bosses trying to squeeze every amount of productivity out of the system at the cost of the quality of service.

    BURN ,

    I was a delivery driver. He’s 100% in the right. Delivery services have gotten so shit over the last few years where the drivers won’t even do the bare minimum of coming to the door

    BananaTrifleViolin ,

    These are the words of someone who is destined for a life of disappointment from his deliveries. If you expect perfection then expect to be disappointed.

    GeekFTW ,
    @GeekFTW@kbin.social avatar

    I don't expect perfection, nor did I ever state that I did. I expect the literal bare minimum of service which in the realm of delivering something means as I said to the other person, taking it from point A to point B. If you take it to anywhere but point B, you have failed the basic task your job revolves around.

    JCreazy ,

    I’m going to have to agree with you. I feel bad for the people that have really bad jobs and really bad pay but so many times I see people that can’t even perform the bare minimum of their job and I’m confused about why they have a job to begin with. Maybe it’s because I’m getting old but it seems to be getting worse lately ever since the pandemic. Honestly I think that all the schooling from home during the pandemic has made a port impact on our youth’s education. I by no means expect everything to be perfect, we are all humans after all but I do have a bare minimum expectation and a lot of the times that’s just not being met.

    GeekFTW ,
    @GeekFTW@kbin.social avatar

    Exactly.

    And please don't anyone get me wrong, I'm in no way saying "Lol fuck these struggling cunts, fuck the poors!" or "Lol minimum wage is enough just do your jobs", I am not. I am 100% behind Fuck-you-I-ain't-going-above-and-beyond-for-a-pittance*. If you get paid $15/h, give your boss not a single fucking penny more than $15/h's worth. If you're in the US and get whatever $7/h bullshit arsed shit you all haven't rioted about yet, then by all means give your boss not a single penny's worth of labour above $7/h.

    But there's a difference between 'doing 125% when you're being paid dogshit wages and the company gets extra labor out of you for free' and 'well I don't care about this job so I'm not even going to attempt the literal minimum.' If you're getting paid $7/$15 per hour, you do need to at least give $7/$15 worth of labour, not $3.5/$7 worth.

    BananaTrifleViolin ,

    You literally ended your post with “phone the boss lol”.

    BananaTrifleViolin ,

    I stand corrected, you are obviously very relaxed about the whole topic to the point you will “phone the boss lol”. To me you’re sneering at people who are doing poorly paid gig economy jobs. Maybe when you get some experience of the real world you will learn things are seldom so straight forward and black and white.

    Next time you ask someone to give you some slack in your job (maybe extending a deadline? Maybe moving something around to accommodate you?) you might understand how even something as simple as “moving from a to b” is not always as easy as you think.

    khepri ,

    I don’t think it has to be easy, these are tough jobs. So are most jobs, and mistakes do happen. But I don’t think there’s anything wrong with expecting the service that the company is offering to actually be performed to completion. I get it’s tough working in something like an oil change place, but promising to do the whole job and then deciding to save yourself some time by not putting a filter on because “things are seldom so straight forward” would not, I’d hope, be acceptable to anyone involved.

    khepri ,

    I don’t expect perfection, but I do expect companies and employees (even gig employees) to fulfill the basic promises they make about what their service consists of. Surely not too much to ask?

    DoctorRoxxo ,

    As a manager of a place that delivers I would just say “k” to you and hang up.

    Zippy ,

    No wonder prices are increasing and people wages are not keeping up. These costs are transferred directly to consumer and there is no way around that.

    Buddahriffic ,

    There is a way around that. Put their name and number on a list by the phone under “DO NOT SERVE” and hang up when they call.

    Some call those who deal with people like this saints, but I call them enablers.

    Zippy ,

    I suspect some people get put on a list. I know most business will go out of their way though to assist if someone is not mobile.

    khepri ,

    Inflation and low wages are caused by people asking door-to-door delivery drivers to actually deliver door-to-door? Guess I’ll go save the economy by hopping out my taxi before they actually get to the airport then to save those folks some time and gas and tamp down that pesky inflation!

    SnotFlickerman ,
    @SnotFlickerman@lemmy.blahaj.zone avatar

    People this angry about delivery issues tend to also be the people who fail to actually include their apartment number in the order and then their pizza goes back to dominos because their dumbass didn’t answer the phone.

    Sorry I had to call because you, the customer, fucked up.

    hoshiyari ,

    Preach

    ArcaneSlime , (edited )

    If they call me from their cell phone, sorry kemosabe but I don’t know your number and don’t answer phone calls from random numbers I don’t know.

    “Hey I ordered 2h ago where the fuck is my food?”

    “You forgot to put your apt #, or fatfingered your address, or we otherwise had a problem with the delivery, and as is customary since the dawn of the cellular phone the driver attempted to contact you 1h 30m ago, but since you didn’t answer we were left to assume you no longer wanted your order or would call back eventually. Would you like us to send our driver, who now hates you for wasting his time and knows you won’t tip him for both of the deliveries you made him take?”

    Edit: LOL downvote but no comment, eh? I’ll take that as tacit admission that the described scenario has happened to you exactly.

    andrewta ,

    What does

    Ess dee for Taco Bell mean?

    machinin ,

    I assume USD, or dollars.

    surewhynotlem ,

    You ess dee = U S D

    But yeah, that took me a minute

    ook_the_librarian ,
    @ook_the_librarian@lemmy.world avatar

    You can ess deez bells

    waz ,

    I’ve given up on food delivery. With the all the fees and tips and shit to wait who the hell knows how long for food to show up colder than a penguin fart.

    It’s just not worth it to me anymore. Why would I want to pay for that experience? I can make less disappointing food quicker for less money.

    pathief ,
    @pathief@lemmy.world avatar

    You can always pick food that is not supposed to be hot such as poke bowl or sushi! I usually have a good experience with indian food as well.

    NaoPb ,

    I would just ask them to come up when I was in an apartment. And then meet them at the elivator if I was in a good mood.

    fiat_lux ,

    Are humans performing labor allowed to ask a question? Yes. Especially when they are performing dangerous work, which it legitimately is where I am. I have no desire to fuck with low earning people in dangerous jobs, so I wait outside for them when I see they're pretty close on the GPS.

    When I had covid I put "have covid, knock and leave at apartment door" as the delivery note. It worked pretty flawlessly. My normal delivery message is "will meet you out front, do not call unless necessary", which works about 90% of the time.

    The delivery people who actually piss me off are the ones who call/text "I've arrived" when I'm waiting outside and I can see they're still 3 blocks away on the GPS. Don't lie to me, even though i understand you're trying to reduce your wait time, and some people make them wait for 15+ mins.

    The other ones who piss me off are the ones who take a 30min detour with my food because they're juggling apps and two different services have told them to go in opposite directions. Special shout out to the dude who literally rode past me while I was waiting for him outside, so that he could pick up an order for a different app instead of giving me my order. Thanks for chilling half my hot food too with what I assume was a cold drinks order, asshole.

    UncleBadTouch ,
    @UncleBadTouch@lemmy.ca avatar

    so I wait outside for them when I see they’re pretty close on the GPS

    You are the kind of person who made my life easier when I was a driver, so on behalf of the good drivers out there, thank you for that. I dont understand how the drivers today are getting away with half what they do, unless told otherwise, I always go right to the front door.

    30min detour with my food because they’re juggling apps

    This is against the TOS for the drivers, while on one app, you cannot run another. zero enforcement tho, the apps make more money that way, the customer is the least of their worries.

    IndefiniteBen ,

    I assume the people acting like this are doing it because I didn’t give them a tip before they did their job.

    Either way, it’s just wasting their time; if they ring the front gate of the building and then just wait there for me to walk down, that’s worse than if they save themselves time by meeting me halfway.

    Treczoks ,

    They are free to try. What shall they do if you say "No"?

    ElderWendigo ,

    Not deliver it, claim they did, and let you fight it out with the delivery company for a refund. The whole 3rd party food delivery business is a scam.

    khepri ,

    I think they should really go all out and just text “is it cool if I deliver to you at the restaurant parking lot, I got a real busy night, just come on down and help a guy out?”

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