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Drivers Hate The Tech In Their Cars

It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

…

chronicledmonocle ,

A backup camera and an Android Auto/Apple CarPlay head unit radio that sounds decent. That’s all I want in a car for “tech” that isn’t a safety feature. Everything else can go.

Enkers ,

Yeah, when I drive other people’s newer cars, the only thing I miss going back to my early 2000s model is the backup camera.

I’ve got a magnetic clip for my phone on the dash, and a 3rd party Bluetooth > FM converter and it makes for a perfect gps and audio solution.

Bye ,

I like having Siri in my car when she works. Like when my phone properly wirelessly connects. But when it doesn’t, I hate it, and would be better without it.

Also why the hell can’t CarPlay use the radio, when the car has a radio. Why can’t those two things talk to each other. Fucking dumb.

sandalbucket ,

2014 impreza. No screen at all. I bought a phone mount that shows waze and charges my phone.

I have cruise control and heated seats. And I can operate both with gloves on!

Don’t need a backup cam because my windows and mirrors are good.

I will drive this car until it dies, and then I’ll replace the head gaskets and drive it until it dies again. And then I will replace the cvt and drive it until it dies a third time.

Unfortunately there’s nothing you can do about the NY road salt. The frame will be left, flake by flake, in the gutters of 490. It’s the only thing that can take this car from me, and it is its inevitable fate.

skuzz ,

You know your maintenance schedule well!

samokosik , (edited )
@samokosik@lemmy.world avatar

well obviously My aunt has a modern car that reads the signs for you. Where I live there is a highway in the middle and normal road on the outer side. That piece of crap slows down to 70 km/h from 130 when it sees the sign that belongs to the other road…

However, not all tech is terrible. For example, parking cameras, gps, cruise control are useful

Edit: I think the current toyota land cruiser 70 series sold in australia is at the sweet spor of technology

hark ,
@hark@lemmy.world avatar

Car companies don’t care, they think the tech gives them an excuse to charge more even though a lot of the tech is actually cheaper (a single touch screen instead of all kinds of knobs and buttons) plus it’s a way for them to collect more of your data to sell. Before buying my next vehicle, I want to make sure I can easily disable its internet functionality through hardware so that it doesn’t phone home.

Maeve ,

Spyware needs to go, asking with selling of driver's data.

NuXCOM_90Percent ,

What bothers me the most (aside from getting rid of all knobs and physical buttons…) is that I bought a car the better part of a decade ago with Android Auto. And it is awesome. It is everything I want in a car “entertainment” system and it makes it trivial to navigate and listen to music.

So… of course car companies are going out of their way to block that and apple auto. Because they want subscription fees.

IMongoose ,

I just got a new car. I get a text message. I click play on the main menu. It tells me I need a subscription to listen to text messages. I open up android auto, click play. It plays. WEIRD.

mrspaz ,

I daily a 1996 Jeep Cherokee. Manual transmission, manual windows, manual door locks. The basic radio was broken before I got it. It does have computer engine control with OBD2, but even that is simple in comparison.

When something breaks or maintenance is needed, it’s a straightforward fix with typical tools. I’ve come to appreciate the simplicity.

callouscomic ,

It turns out MOST products and services are built with shit we don’t want but not a single damn corporation listens.

That’s ummmmmm capitalism?

scytale ,

I actually like big screens on infotainment systems, especially the ones that integrate into the dash and not the ones where it looks like they just stuck a tablet on top of the dash. I have a Subaru and it has a nice vertical 11in screen. I also like the design of the new Hyundai and Kia screens that run across the dash.

Having said that, those screens should strictly be for that purpose, infotainment. Anything that controls essential functions should still be physical buttons, levers, and dials.

I was excited when Volvo announced they were going to release an affordable subcompact SUV EV, then saw they put almost everything on the infotainment screen in the middle of the dash, even the speedometer!

tal ,
@tal@lemmy.today avatar

So what did they put there instead of the spedometer?

kagis

I guess this is the EX30. It looks like it doesn’t have a driver’s side display. Weird.

considers

I guess it saves some money, but yeah, that doesn’t seem like a reasonable tradeoff. There are displays that I want to have readily-accessible all the time.

And, I mean, what does an LCD screen cost? $100 or something? It can’t save all that much.

Underwaterbob ,

I bought a $10 Bluetooth adapter that plugs into the cigarette lighter hole and then an aux cord in our 2010 vehicle. It works significantly more reliably than our other, 2020 vehicle with built-in Bluetooth, touchscreen and all the bells-and-whistles. Seriously, I turn my 2010 car on, “successful connection” every time within seconds. The 2020, I inevitably get failed connections. I don’t think my phone has connected to it first try, once. And then sometimes it fails to connect either the audio or the phone calls. Or, I get it connected and my wife gets to the car with her phone and suddenly my Bluetooth connection is gone and we’re listening to her phone. It’s just infuriating.

Snapz ,

“Oh… well we actually didn’t FUCKING ASK YOU!”

-Automakers

Sterile_Technique ,
@Sterile_Technique@lemmy.world avatar

Depends on the tech. Touch screens? Those can go fuck themselves. Adaptive cruise control? I love that shit. Any backlighting beyond what’s necessary to see knobs and buttons in otherwise total darkness? Fuck you! Any backlighting that’s any color other than red? EXTRA fuck you! Backup cam? Yeah those are good. Backup cam screen that becomes some obnoxiously bright LCD display for the radio? No, fuck that.

Random side thought: a strict Eco mode only-when-pushed button would be pretty amazing. Eco mode kinda already forces your to drive like a grandma, but at the cost of responsiveness. Responsiveness is important if something catches you off guard, so if I slam on the gas suddenly, I want my car to fucking book it, cuz that probably means I’m trying to dodge something. That said, more often than not, when I’m accelerating from a stop or getting up to speed on the freeway, there’s not really any urgency… but I tend to accelerate faster than necessary (waste gas) because my monkey brain likes the zoom-zoom. I want like… idk, the equivalent of a push-to-talk button on the steering wheel for embracing my inner grandma. I push it when I’m actively assessing that there’s no urgency; my speed of acceleration will make only seconds of difference in my overall trip; and no matter how hard I pump that gas peddle, the uses only the most optimal amount of gas to get me up to and maintain speed. Then I take an exit into some busy downtown bullshit where there’s shit coming at me from every direction, and I need to be able to jolt to dodge the giant metal projectile piloted by the monkey brain a few car lengths away from mine.

Basically keep the “Oh shit!” actions free of as many inputs as possible; demand a bit more from the thinky chunk of meat in my head shell only when everything else is relatively chill.

Shanedino ,

I would be against that, sure a button somewhere in a screen to turn eco mode on or off but not an on the fly thing.

PriorityMotif ,
@PriorityMotif@lemmy.world avatar

It’s more efficient to accelerate faster than it is to take a long time to get up to speed.

als ,

My parents just got a new car with one of those tablets built into the console. They were showing it off to me and turned it on, only for the radio to be blaring and my dad had to go through like 5 menus to get to stop it from playing.

jordanlund ,
@jordanlund@lemmy.world avatar

I drive an Audi Q7 and every time I turn my headlights on, I get warnings about how my “Side Marker Lights” are malfunctioning.

First, no, they’re working fine.

Second, this seems to be super common on the Q7.

Third, the only “fix” is a $4,000 headlight assembly replacement.

Or, you know, connect an ODB-II device and disable the side marker lights.

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