CrowdStrike to vendors: Sorry for the global tech outage. Here’s a $10 Uber Eats voucher

xmunk , 4 hours ago

One important thing to note (according to the issuing letter I saw) was that this was a 10$ credit no strings attached. That actually makes me pretty happy to see it and I applaud them for it. Usually companies will try and attach a paltry sum like this to some thinly veiled settlement agreement to trick customers into surrendering their right to sue… in this case it was actually a gift - it may be a tiny gift, but it’s still a gesture of good faith before the lawyers get involved.

j4k3 , 4 hours ago

Probably a split bargain deal with Uber Eats as it is not a useful amount for an actual order and the extra customers trying to use it will result in a net gain. I bet they are only paying a relatively small fixed amount because of the net benefit to UE, if they are paying anything at all. I can easily picture UE doing a $10 campaign on their own targeting the general public for the same promotional potential.

comador , 3 hours ago

It was only for select VARS in their gold tier and higher, not to mention they stopped doing it yesterday after backlash.

FlyingSquid , 3 hours ago

Too bad the people who tried to redeem it weren’t able to.

Dagnet , 1 hour ago

Are you telling me crowdstrike shipped something broken? Unbelievable!

Chozo , 3 hours ago

One important thing to note (according to the issuing letter I saw) was that this was a 10$ credit no strings attached.

The "strings" are that $10 isn't enough for an order, so in order for anybody to actually use this apology token, they still have to pay money. While the credit itself, may be free, using it is definitely not.

harrys_balzac , 1 hour ago

Nice try CrowdStrike PR.

AlecSadler , 15 minutes ago

Fucking laughable.

I guestimate that IT people at my day job had to pull an additional 20+ hours in a week each.

I haven’t heard if that got any gift cards but it wouldn’t equate to the morale hit or OT pay hit (if anyone was hourly).