It takes people at the school caring and then truancy officers having time and funding to investigate.
Same thing with calling family services if the kid is going to school but clearly not well; someone actually has to let the people in charge of family services in the area know… they have to have enough to clearly prove there’s a problem that the parents aren’t addressing… it has to be a problem they have authority over… etc
It’s not unheard of for these things to happen unfortunately.
Also sounds like they’re really overwhelmed in WV this year