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higher wages for the servers... by the customers. Fnbs

Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So… We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn’t a grammatical horror to read]

HughJanus ,

If that 18% ain’t on the menu, I ain’t paying.

twistedtxb ,
@twistedtxb@lemmy.ca avatar

That’s absolutely insane. I would let them know that it’s the last time I ever set foot in their establishment

hydrospanner ,

This would be one of those rare times where I would wish I had cash.

I’d tip the staff directly, based on the original amount, then leave exactly the price of the ordered items, not including the service fee.

Then I’d leave.

AnUnusualRelic ,
@AnUnusualRelic@lemmy.world avatar

Not being from the US, I’m not familiar with the practices there. What kind of shells are suitable for kids? Is 12 necessary? Or is 20 sufficient?

glimse ,

There’s a MILLION things to make fun of our country about and you chose this one that’s not even related? You’re the internet equivalent of a middle schooler who blurts out Family Guy quites in every conversation. Get new material!

newthrowaway20 ,

You sound 10 times more ridiculous than that other guy

glimse ,

“Hurr durr school shootings” is top tier comedy

McTavern ,

20 bucks, even for LA, is pretty steep for a kids meal.

PraiseTheSoup , (edited )

“Kids shells” almost certainly refers to a basic pasta dish, “shells and cheese”. It’s just macaroni and cheese but with shell pasta instead. And the bill denoting “kids” likely means it’s a smaller portion than usual. Quite possibly the cheapest item on the menu to produce. The price for this item is insane.

I’m not sure what you’re asking with the 12 or 20.

Edit: ok guys I got the joke, thanks for the subtle hints

intensely_human ,

It can be hard to gauge what people mean sometimes

Getawombatupya ,

You only need three shells

anarchrist ,

Lol this guy doesn’t know how to use the shells!

athos77 ,

See, I'd check with the waiter to see if the service charge actually was used for higher wages. Just because management says that's what it's for doesn't meant it's true.

Serinus ,

It doesn’t matter if it is. The way to do that is to increase your prices, not with hidden fees.

scrubbles ,
@scrubbles@poptalk.scrubbles.tech avatar

I’m okay with the fee IF that means no tipping. If they have a mandatory fee, fine. I prefer when they just raise the prices and I don’t see it, you know, like everything else. (There’s not a plumbing or electrical fee), but at least everyone gets a fair wage. This is bullshit though, the fee means no tip. Tipping should be gone then if there is a fee.

tony ,

Absolutely… service charge or tip, pick one. No double dipping.

Here in the UK service charges are always labelled ‘voluntary’ to get around the law I think. They’re incredibly bad for business though… people don’t like having extra charges slapped on and the servers don’t like being asked (not always politely, from what I’ve seen) to have them removed. People don’t go back to such places… It’s been a while since I’ve seen a restaurant try to do it, but I reckon they’re still out there.

southsamurai ,
@southsamurai@sh.itjust.works avatar

What do they actually pay their staff?

If they do pay them above the norm, idgaf how they show the pricing; on menu is better, but not vital.

But if they’re paying the same shit pay as everyone else, they need to have the shit sued out of them for something

isdfoa ,

Did they charge you 3.75 for being an LA woman? 😂😂

stealin ,

I rarely use tip based services bc it shouldn’t be my concern and it makes me uncomfortable. It’s always been a bad business model to make the customer feel like the workers are slaves that don’t get paid enough. Never understood why people are so into going out to eat with that dynamic unless they enjoyed the power dynamic of it all, dumb serf get my food or you will go hungry muahhahaha!

Nioxic ,

Ask the waiter?

IamSparticles ,

Yes. The manager will just repeat what they’re told to say. Ask a waiter if they’re actually being payed significantly more since the fee was added.

eestileib ,

That place is already out of my price range before the 18%!

Kinglink ,

I tip twenty most places. Easy to calculate and fair.

I see this and they have gotten my tip. If you work there and are upset by that, then you need to find another job because the company is stealing your tips no matter what. And I personally won’t return, because it’s never the best restaurants who pull this shit.

Similarly if a company puts automatic gratuity on my bill that’s the tip as well… And usually it’s less than I’d give freely.

If Americans are supposed to tip extra it their choice. If you want to define service charges or something like this, then you’ve made your choice. Greedy fucks trying to hide these extra charges need to stop. I’ll pay more for food on a menu if that’s what it takes but trying to sneak it is bullshit.

j891319 ,

More than 10% service charge is unacceptable already where I am. Let alone asking for a tip on top.

dangblingus ,

Yes. If the minimum wage went up to something livable, do you think the restaurant owners are going to eat the cost or pass it along to you? Them putting an 18% surcharge, assuming that that’s an auto-gratuity that goes to the server, is the exact same as if you were begrudgingly tipping 18%. That being said, that should be announced somewhere as an official company policy. If you want a servant to make and bring you food, you have to pay for that luxury. You’ve just been paying below actual market price for that luxury since you’ve been born.

bobo ,

Read the check, it’s not an auto-gratuity. The gratuity is still expected. This is a service charge. A service charge that is likely not listed on the menu. It’s bullshit. Raise the price of the food and don’t hide costs that you are charging the customer.

qyron ,

Prices for food in a restaurant is not that hard to calculate: you figure the cost of one plate of food, multiply it by four and that is price to be charged before taxation.

One part is for the pantry. One part is for the kitchen staff. One part is for the room staff. One part is for the house.

Not hard to figure.

Drinks and beverages are basically all profit, unless you want to drink water with a refined meal (the healthiest/best option but most people won’t), so you will pay for a soft drink twice or triple what it costs you at the store and lets not start talking about wines, beers or, even worse, spirits.

Nadalofsoccer ,

Can anyone just fill a complain?

I have a feeling we don’t do enough.

It must be something to protest legally as a hidden fee or something. I would put money in a crowdfunding for cases like this.

Citizens against apathy or something.

K, just did my part gonna keep lingering.

PsychedSy ,

The servers at a place that expensive make fucking bank. Looks like you do, too.

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