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AMD Rewards Product Verification Tool (pvt.sh) doesn't detect qualifying product.

I want to enter an AMD Rewards code and downloaded the AMD PVT from www.amdrewards.com/pvt.

However, once I enter my code, the program says:


<span style="color:#323232;">AMD PRODUCT VERIFICATION TOOL - Linux CLI
</span><span style="color:#323232;">v0.9.9.6
</span><span style="color:#323232;">
</span><span style="color:#323232;">
</span><span style="color:#323232;">System check did not pass.
</span><span style="color:#323232;">A qualifying AMD product was not detected in your system. Please install the qualifying AMD product and try again.
</span>

What can I do about that? Why does it not detect a qualifying product even though I clearly have it installed in my system as shown by lspci?

cmnybo ,

It didn’t work for me either. I contacted their support and they asked for a picture of the serial number on the box, a copy of the invoice and the code. They got it verified a few hours later.

AgriasArseid ,
@AgriasArseid@lemmy.blahaj.zone avatar

I had that issue too, apparently the vendor gave me a code for the wrong piece of hardware, either way amd support helped me get the correct code that verified properly.

AnUnusualRelic ,
@AnUnusualRelic@lemmy.world avatar

What does that script even do, other than running lspci and, presumably, misreading the output? Did anyone read it?

Apparently it requires some kind of account.

SPP ,

I had that issue too, after trying for a while I contacted support here and sent them a screenshot with the ouput of lspci.

The following day I got a new code that didn’t requiere using AMD PVT.

Hope this helps

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