I suppose that for an automatic out-of-box experience this is true and probably what most users want, but again if you’re savvy (which I recognize is not the case for most users, making Arch not viable for everyone), Arch is equally hardware-compatible and with the AUR even moreso in some cases. There is no automatic driver installer on Arch, but that’s because there is no automatic anything installer - you’re expected to research and maintain it yourself (which is excellent for learning linux by the way).