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Banichan ,
@Banichan@dormi.zone avatar

it’s because of a new strategy used by sellers on Amazon to flip their product pages to different products. I’ve seen this before in the reviews how the reviewers will review a product that’s kind of like what I am trying to order, but slightly different model or something

faltryka ,

Yeah if you go deep enough on an item there’s a good chance you’ll find that it was once something else.

Sellers don’t want to start over with reviews so they just take a retired product entry and change the pictures and item.

Fogle ,

Some drill bits I bought got turned into or was previously a pair of Bluetooth earbuds

Lost_My_Mind ,

But did they work well being drilled into the wall?

thermal_shock ,

found a hard drive that apparently was clock oil for grandfather clocks. was a fake drive a client bought, which is why I dug into it, was weird.

MewtwoLikesMemes ,
@MewtwoLikesMemes@lemmy.world avatar

Add this to the list of reasons not to shop at Amazon.

Seriously, I only shop there unless I can’t find something anywhere better, and even then I ask myself just how much I want or need this item. Very similar policy to the one I have regarding Walmart.

On a related note, I would say “Fuck Walmart with a rusty spoon”, but I figure that would be a massive insult to the rusty spoon.

Gullible ,

That’s dastardly. Amazon needs to be burned to the ground like it’s waningly verdant namesake

T00l_shed ,

As long as they keep making buckets of cash, they won’t stop.

Quill7513 ,

In case anyone is interested, Amazon has headquarters in Seattle, Washington and Crystal City, Virginia. They also have data centers in Ashburn, Virginia, Portland, Oregon, and Oakland, California. There’s more, obviously, but those are the ones I have ideas on the location of. The data centers are harder to find. For those you’ll likely need a contact to help you. Your allies will be Amazon employees and meter checkers. You’ll be looking for a building with MASSIVE power draw. And hey. Even if you don’t find an Amazon data center, it’s still good to find buildings with massive power draws because… Well… That’s the worst thing these companies are doing

jelloeater85 ,
@jelloeater85@lemmy.world avatar

Us-east-1 will go down all my itself thank you and please 🙏

Quill7513 ,

Whatever you do don’t use bucket replication and lambdas to push a massive number of small objects into one bucket that then blows up another bucket

altima_neo ,
@altima_neo@lemmy.zip avatar

It’s technically against their tos to change the product. But sellers are shady assholes.

Natanael ,

It’s super easy to detect change of product category and a bunch of other similar major changes. Especially now with ML classifiers, it’s even easier. They could automatically lock the page and require review

tiramichu ,

Sadly not even new, I’ve noticed it going on for at least the last five years, if not more. Amazon could easily detect and stop this but they don’t because (surprise surprise!) better reviews = more sales, even if it is for the wrong product

Quill7513 ,

Amazon reviews haven’t been useful at any point in my time as an amazon customer starting in 2010

i_stole_ur_taco ,

Fakespot is great at catching these. It’ll give a really low score to products whose reviews don’t appear to have anything to do with the listing.

LordKitsuna OP ,

I am the one that posted the question on that product, the answer came the next day. And I can confirm from having gotten the emails asking for answers to questions in the past that the email asking the question provides you an image of the item and description so even if the listing had been flipped it should have not shown them the dash cam in the email asking the question.

But yes sellers do like to do that to make reviews look good, he have to be careful to actually read the reviews to look for someone describing the product to make sure it matches

altima_neo ,
@altima_neo@lemmy.zip avatar

Or the reviews from last year include pictures of products that are completely different.

They keep the high star rating from the previous product on whatever garbage they’re selling now.

AlexWIWA ,

Preventing this is one of the few good usecases I’ve seen for LLMs. An llm could tell if an edit is an update or a whole new product pretty easily

fmstrat ,

I report these through the seller portal (even though I’m not a seller). Most of the time they get taken down.

adarza ,

hardly something ‘new’, it’s been going on for years and years.

Pika ,
@Pika@sh.itjust.works avatar

Others have said this but, that’s because the merchant has changed the item listed. I don’t believe Amazon should even allow this as a possibility but it does so because they allow it sellers will regularly put an item they know will rate really well out for a few months to get a lot of high rating, and then they’ll swap it out for an item that is either something else they want to sell that usually doesn’t sell as often or something that’s a little lower quality but because they had the old item first all of the reviews for the old item is now stacked onto the new item which makes it look better than it actually is

On top of this, Amazon is able to remember what you purchased in the past so when it gives you those notices it doesn’t give you the current information on the item it gives you the information that provided when the item was purchased, so for example if you asked a question on the item, using what they received they’re probably thinking that you’re the dumb one because they likely got an email showing a dash camera with the same question

eager_eagle ,
@eager_eagle@lemmy.world avatar

i hate it when i order a dashcam and i get an air purifier

cRazi_man ,

Is it not well known by now that settlers and scammers do this on Amazon? They build up positive reviews with a different product and then change the product listing so it looks like the new item has loads of good reviews. This listing probably was for a dashcam when that user bought it.

Paradachshund ,

“I don’t know, sorry”

SharkEatingBreakfast ,
@SharkEatingBreakfast@sopuli.xyz avatar

https://sopuli.xyz/pictrs/image/e54df41b-b229-4ea1-8867-5416d2897227.webp

wjrii ,

So, while in the end it’s still not the sharpest tools in the shed writing those, the questions are often forwarded to your email by Amazon and will very much include a call-to-action. People are made to feel like Amazon or even some other customer is specifically asking for their thoughts, so they will respond just to be polite. It isn’t immediately clear in these emails that the answer will be put up on the listing forever.

Paradachshund ,

Oh wow I didn’t know that. That makes it make a lot more sense.

ramenshaman ,

I just watched a Louis Rossman video about this (fake reviews), you should check it out.

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