Wtf did they honestly expect from you in that situation anyway? Do they really think you would come back from vacation to deal with that? From what I can tell, fixing it is barely beyond a T1 hekpdesk amount of knowledge, just an annoying process. Unless there’s more to it, I haven’t looked heard at the details but that’s the gist I’m hearing.
But unless they’re going to triple my vacation length (in terms of paid days off in other words) and maxing out all my upgrade options for the next one I’ma have to say they can get bent.
Basically they gotta pay for the best version possible of that trip (assuming there was a trip) and give me enough time to take 2 more.