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What would you like for everyone to know about the type of job you have?

Well since I’ve been mostly in customer service jobs I’d like for people to know that the reps don’t make the rules or decisions. When there is something about a store or service that’s undesirable such as prices then it’s something to bring up to upper management or just let them lose you as a customer. But you can be as nice to the reps as they are to you.

spittingimage ,
@spittingimage@lemmy.world avatar

I do equipment ordering for a nation-wide institution of 36,000 staff with hundreds of offices and clinics. My job would be so much easier if people would tell me where they want it at the time they’re telling me they need it.

neidu2 ,

I have to admit that I often forget to specify this. The fact that I’m Field Service doesn’t make it easier for my vendor to do the guesswork either, but they’ve gotten used to the fact that the address of the head office is only for billing, so they’ve made a habit out of asking.

SatansMaggotyCumFart ,

I work food service and I never eat at restaurants.

Drusas ,

That's something about you, not your job. You'd need to specify why you don't in order for the comment to be about the job.

SatansMaggotyCumFart ,

You’re right.

z00s ,

Were the maggots already there or did they come as an added bonus with the jizz?

200ok ,

Go on…

theDutchBrother OP ,

The amount of grease pumped into a personal pan pizza where i once worked…

SatansMaggotyCumFart ,

I worked with a guy who whenever he’d drop anything it would go in the deep frier for five seconds to disinfect then off to the customer.

Nomecks ,

If you can look people in the eye and make them laugh, while also maintaining relationships long term: You will likely make the most money and have the best life in sales, regardless of industry.

RizzRustbolt ,

Yes, my job is so easy a monkey could do it.

Why do you think I’m doing it?

0_0j ,
@0_0j@lemmy.world avatar

Caeser? Is that you?

HubertManne ,

and as part of your job your are 100% honest with the customers and the company never encourages you to mislead the customer.

Drusas ,

Odds are that they are honest and are not encouraged to lie, yes. Have you even ever worked in customer service?

HubertManne ,

yes and they discourage calling a manager if you are not given the authority to handle something and instead just want to say that you can't do that. If you know you can't do something and that a manager could or could make the call and your role is customer service then you should not have to waste their time and actually help get them to the person they need to speak to. This is why the jobs generally suck and why people get upset.

TheBigBrother ,

Not everything what shine it’s gold…

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