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account_93 , to technology in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

They used a Chip from 2018, So It was already “old” when they released the phone in 2020.

Not making excuses for them and Qualcomm are equally as shit because they just drop support so quickly.

I am aware of other chips that are supported longer than it.

ryan , to android in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

I was really hoping for the Duo to succeed and be iterated upon. It fascinated me and seemed like it would be useful for taking notes at work, provided I ever RTO. Oh, well.

gelberhut , to android in Microsoft cuts ties with the Surface Duo after just 2 Android version updates
@gelberhut@lemdro.id avatar

Well… this is not cool. On the other hand, it was clearly an experimental product. Do not think people purchased it expected a mainstream like support.

systemguy_64 , to technology in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

Pretty standard for Android phones. I don’t know of many that go to 3 versions besides the Pixel.

As much as I dislike Apple, I do have to give it to them for software support. The oldest phone that has the current iOS is the iPhone 8, a phone from 2017. 6 years of updates. That makes it as old as a Pixel 2, and that only goes to Android 11, from 2020.

lauha ,

My Samsung A71 from 2020 came with Android 10 and is currently on 13 and it’s a midrange model.

GibSteamCodes ,

Same with my S20 FE.

lauha ,

S20 is at least flagship

disconnectikacio , to technology in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

Never trust in microcrap

limerod , to android in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

According to the article, it launched with android 10. So, just android 11 and android 12L. Giving an android 13 update was the least they could’ve done, considering android 14 is around the corner. Oh, well. Do not buy products from companies that do not guarantee to provide one.

ijeff OP ,
@ijeff@lemdro.id avatar

Especially for such expensive devices.

limerod ,

Exactly! We need companies like fairphone, which not only provide long software support but also years of warranty where the device can actually last.

autotldr Bot , to android in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

This is the best summary I could come up with:


Microsoft is done supporting the original Surface Duo, three years after it first launched on September 10.

The company has stated from the very start that the Surface Duo would receive just three years of OS updates, meaning today is the last day that Microsoft has to stay true to its word.

Going forward, Microsoft will no longer ship new OS updates or security patches for the original Surface Duo, meaning Android 12L is the last version of the OS it will ever officially receive.

Surface Duo only ever got two major OS updates, one shy of the average three that most high-end flagship Android devices get these days.

Microsoft hasn’t been working on new features or bug fixes for Surface Duo in months anyway, so it’s not like current Surface Duo users are going to be missing out on much outside of security patches.

Plus, with support for third-party ROMs, enthusiasts can install a custom version of Android 13/14 on their devices.


The original article contains 254 words, the summary contains 163 words. Saved 36%. I’m a bot and I’m open source!

dan1101 , to technology in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

I didn’t even know any of the Surface products ran Android.

LufyCZ ,

Just the phone

gnygnygny , to android in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

Life cycle is shorter and shorter specially if the product is not a success. This one was expensive and buggy. Probably launched too early.

skullgiver , (edited )
@skullgiver@popplesburger.hilciferous.nl avatar

deleted_by_author

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  • gnygnygny ,

    To be honest I didn’t check the end of support and end of life, still it’s very short…too short for this kind of expensive device. Even if it looks very promising. I still belive it was a good try. But it failed…

    Desistance , to technology in Microsoft cuts ties with the Surface Duo after just 2 Android version updates
    @Desistance@lemmy.world avatar

    The continuation of why I don’t buy Microsoft hardware.

    Blackmist ,

    I don’t think you get a lot more support than that on most Android devices. They’re generally pretty shit for continued updates, as they’d quite like you to throw away a perfectly good device the instant you’ve finished paying for it and get a shiny new one.

    Desistance ,
    @Desistance@lemmy.world avatar

    Samsung is the largest Android OEM in the West and they give 4 years of updates. Google does 3 major upgrades and 5 years of security patches. There’s no reason why a multibillion dollar legacy software giant can’t do the same.

    Blackmist ,

    Google only used to do 3 years until the Pixel 6 in 2021.

    The whole Android ecosystem is a complete mess. The fact that you need to rely on the device manufacturer for your updates is a nonsense idea.

    Desistance ,
    @Desistance@lemmy.world avatar

    IOS isn’t that much different. You still rely on Apple for updates.

    Illuminostro ,

    It’s become obvious that their success with Xbox was pure dumb luck.

    ShittyBeatlesFCPres , to technology in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

    This is why I got a Nokia Lumia 1020 and used some duct tape to stick it to a Motorola Droid. I get it all: multitasking. 2 screens that fold up. Great camera. 2 SIM card slots. 2 operating systems for max compatibility. Plus, a slide-out keyboard and multiple batteries.

    People ask me “Is it secure?” Shiiiiit. Come try me and we’ll see who is secure when you get knocked upside the head with it. “Is it up to date?” It’s two phones, my man. I’m up to date your girl and her friend.

    HidingCat , to technology in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

    No OS updates is one thing, but no security patches is not great. The base Surface Duo can easily do another 2-3 years.

    corbin ,

    Here’s hoping someone gets LineageOS ported.

    HidingCat ,

    Yea, especially if this is a second machine for productivity. The Duo is hard to beat and Lineage will help it lots.

    Mindlight ,

    Yup. Just like my Nexus 10. Even though no one loves it I still do…

    phx , to technology in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

    I’m having issues finding an article on how once installed Linux on a Surface Duo, but there’s a got page on building the kernels so I’m guessing it’s doable.

    Now that updates are done, maybe all the Linux users can find them for cheap and convert them

    Batbro ,

    If you find it, please update me, I’ll snag one for sure

    AllHailTheSheep ,

    both of y’all should try here: github.com/…/Installation-and-Setup

    Nanabaz2 ,

    Sadly this is just the Intel/x86 Surface. The Duo is an ARM devices and doesn’t work the same way.

    It’s like one needs some patches so some hw works properly. The other one needs rewrite most of stuff to barely function. That’s why so little Linux ARM device except ones made to run it in the first place. Generally ARM devices run Linux like able to run Android, but the other way around doesn’t always hold (more like 99.99% as seen in all Android phones)

    AllHailTheSheep ,

    damn I didn’t realize they were arm devices, I assumed all surfaces were x86. thanks for the info!

    phx ,

    More like a Pi than a Surface Pro architecture-wise, but there’s still plenty of cool Linux software that runs on that

    Hazdaz , to android in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

    Why the hell would anyone buy these devices when the support is so short? And I’m not even specifically talking about this foldable, rather all these devices from Google and MS? You’re basically paying good money for e-waste.

    Their slogan should be “here, you throw it away for us”.

    I really hate Apple for other things, but they rarely pull this kind of crap when it comes to support.

    I still have my Sega Genesis that I bought on launch day and up until a year ago,it still worked. Thatsa 30+ year old device. Somewhere in my parents basement is an ancient fake Walkman. It might not work as it,but but if you changed some o-rings, chances are it would work. That’s gotta be well over 35 years old. I still have G1 Transformers when they were first released. These are all items that (for the most part), still work. And yet today, people can’t even get more than 3 years on most devices. Not because the device is broken. Rather because the device is made to have a very short lifespan on purpose. This shit makes me so damn mad.

    I know Europe has flirted with the idea of life cycle product management (can’t quite remember the full name). Basically manufacturers are required to take back their products at the end of their life and dispose of them properly. These kinds of programs encourage manufacturers to make their products easier to tear down, and thus also easier to repair, but also to minimize the amount of non recyclable materials. When you put the responsibility on manufacturers to take care of these things, it is in their best interests to keep their products from turning into useless e-waste. It definitely wouldn’t solve all the problems of products having super short lives, but it could help because if something is easier to tear down, then it might be easier to maintain ans possibly upgrade.

    elbarto777 ,

    I understand the sentiment, but the comparison with Apple and the Sega Genesis is flawed.

    Microsoft has been very good at supporting backwards compatibility with other products, and Apple has EOL’d products too soon as well.

    Open a 30-yr-old laptop with Microsoft Windows 3.0 and, oh surprise, it also works… just like your Sega Genesis! Plus nobody said that the Surface Duo was going to stop working. Store it away for 30 years amd turn it back on. I’m sure it will work just fine. Just don’t attempt to connect it to the Internet 18.0.

    HeartyBeast ,
    @HeartyBeast@kbin.social avatar

    and Apple has EOL’d products too soon as well.

    What examples were you thinking of?

    rikonium ,

    I can’t say if it’s what the person you’re responding to had in mind but I noticed Macs have shorter supported lifespans than a comparable Windows machine. Of course there’s factors like Windows being more hardware agnostic but it effectively means that today, no Mac older than 2013-2014ish/that aren’t supported by macOS Big Sur isn’t getting security updates. They do have options in terms of Windows (potentially), Linux, patched versions of newer macOS releases but for a user that’s non-technical I think that’s too soon. I was able to end my college career in 2019 by pressing my 2008 ThinkPad and Windows 10 into service. (albeit hi-res video and 3D games were naturally out of the question, it was up-to-date and got the job done - EDIT: but now that I think about it I did need patched Intel integrated graphics drivers…)

    Of course, Microsoft’s ditching of so many machines with the jump to Windows 11 and putting a 2025 expiration date on many machines (without bypassing or Linux) is abhorrent too and potentially renders part of my complaint moot but I still hope the ARM Macs have longer supported lifespans but too soon to say if anything will change.

    deweydecibel ,

    Yeah, you caught it already, but I was gonna say, however good Microsoft has been about this before is irrelevant, because going forward their intentions are very clear with how little they care for backwards compatibility. The fact we have, what, 2 more years of Windows 10 support when most people still use it and can’t update to 11 tells you all you need to know.

    elbarto777 ,

    Windows 11 can still run programs made for old versions of Windows. I think it can still run Win32 programs as well.

    Office products can open documents in old formats.

    So yeah, they care about backwards compatibility. On the hardware front, I agree with you.

    HeartyBeast ,
    @HeartyBeast@kbin.social avatar

    That would make sense apart from the ‘open a 30 year old laptop’ comment. There are plenty of 30 year old Macs about that will run on their original OS

    elbarto777 , (edited )

    I didn’t say 30-year-old macs wouldn’t run. As the matter of fact, that would be another example of the counter-claim that a 30-yr-old Sega Genesis can still run “while a surface duo couldn’t do the same.”

    elbarto777 ,

    iPhones, for example. macrumors.com/…/apple-user-backlash-dropping-ipho…

    Granted, the lifespan is longer than the surface duo, but still. Apple does the same.

    HeartyBeast ,
    @HeartyBeast@kbin.social avatar

    Oddly enough, I have an iPhone 7 I still use occasionally. It got a security update yesterday - https://support.apple.com/en-us/HT213913

    fuckwit_mcbumcrumble ,

    6 years + 2-3 more years of security updates is a pretty good support cycle for a phone.

    Complaining that the company that provides some of (if not the best) support for their phones is pretty silly. Especially considering that Google, androids gold standard is a year three years less than that.

    elbarto777 ,

    Is it silly, though? Phones are essentially supercomputers at this point. It’s hardly excusable that companies can’t provide longer support.

    fuckwit_mcbumcrumble ,

    They’ve always been computers. They just need to do different tasks than a computer would.

    The phones OS is basically a firmware with how tightly integrated it is with the hardware. VS the EFI on your PC just hands everything off to windows and then it’s up to drivers which may or may not be there after a major version update.

    elbarto777 , (edited )

    You don’t have to explain to me how an electronic or digital phone works, but I appreciate the comment regardless.

    And to be very technical: No, phones have not always been computers. I can’t do Turing-complete work with a rotary phone from the 70s.

    AlmightySnoo , (edited )
    @AlmightySnoo@lemmy.world avatar

    New Google Pixel devices have 5 years of Android version and security updates. And as someone else said, if updates end the hardware will usually continue to work if you take good care of it.

    I have old Acer, Asus, HP and Toshiba laptops that still work despite being out of warranty and some are over a decade old, and I’m about to get my hands on a Thinkpad T480 that I’m hoping to upgrade to keep it for another few years.

    The issue is mainly the apps. For the old laptops I mentioned for example, they have only two cores, and modern stuff like background removal in video-conferencing or playing some Netflix movie will bring their CPUs to their knees. Apps became extremely demanding without us noticing.

    Same thing on phones. Frameworks based on web technologies, requiring something like Chromium WebView, are appealing to app developers because they’re extremely convenient as they help them create shiny UIs with cool effects with a few lines of code while benefiting from portability (ie the app will usually be cross-platform and work on an iPhone too). The only issue is that is usually much more demanding than a native Android app. So this trend gives us the impression that phones become slower, that manufacturers are playing some tricks on us and that we need to upgrade, whereas it’s much more complicated than that.

    HidingCat ,

    Dual cores can be fine if they have the necessary support for the features that the software asks for, like h.264 decoding for video calls. I worked in a charity that gave out repurporsed laptops for vulnerable communities and an 8th Gen Intel works really well for office work. Heck Zoom requests an 8th gen for said background removal.

    LizzidNiggle ,

    That’s before the companies realised that this is not where the money is unfortunately. Reminds me of the infinite light bulb story

    agressivelyPassive ,

    The reality is, that most people don’t care.

    I know several people (and not only older ones) who actively avoid updating, because it annoys them apparently.

    Others don’t care, know about or value updates at all. Some will happily use outdated android versions 5 years after support was dropped, others buy new phones every 2 years anyway.

    I’m not saying that’s good, but from a fuck-everything-but-money capitalist standpoint, not supporting older devices does make sense.

    Hazdaz ,

    Outdated devices can’t run some newer apps. If yiu can’t get security updates, then some banking or online trading apps might not run. Many businesses use 2FA. I might be wrong, but if a device isn’t being updated for security then the device can’t use used for 2FA. Similar deal with using it for payment at a store or using it as your key on your newer model car.

    It all starts to steamroll.

    agressivelyPassive ,

    You don’t need to convince me. Fact is, enough people don’t care. And if enough people don’t care, 2FA vendors will get more lenient so they don’t lose customers.

    JackGreenEarth , (edited ) to android in Microsoft cuts ties with the Surface Duo after just 2 Android version updates

    Microsoft is using Android, not its own proprietary OS? Preposterous /s!

    MargotRobbie OP ,
    @MargotRobbie@lemmy.world avatar

    I actually like Microsoft’s Android apps, like, a lot. Pretty much nothing to complain about across their entire line.

    It’s their hardware design I have a problem with.

    lemmylommy ,

    Does outlook still steal your emails even if you don’t use it with a Microsoft account?

    MargotRobbie OP ,
    @MargotRobbie@lemmy.world avatar

    I actually have no idea.

    elbarto777 ,

    Define steal in this context. What does this mean?

    anewbeginning ,

    It does have an impact. Apple has all the interest in keeping devices working for as long as possible because they make money from the app store. Microsoft makes money from selling the device and its surfaces but it’s google that benefits from the play store.

    elbarto777 ,

    Its* own propietary OS.

    JackGreenEarth ,

    Fixed

    elbarto777 ,

    You’re pure class :)

    sylver_dragon ,

    Microsoft tried a mobile version of Windows. And, it was actually not terrible. However, it suffered from a major problem.

    18_24_61_b_17_17_4 ,
    @18_24_61_b_17_17_4@lemmy.world avatar

    I miss my Windows Phones. Had 2 of em and they were the best. App gap was terrible though.

    Bebo ,

    I too miss using my windows phone. I loved it while I used it. I still use it sometimes as a music player. I use a windows style launcher on my android phone. I find it very convenient and productive to use.

    Klystron ,

    It had too many developers?

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