You know how some shops that have loyalty programs? Get points when you spend money in a shop that kind of thing. The fraud is when a customer whom does not have a loyalty card is served by a cashier who does have a loyalty card and the cashier swipes their own card to get the points. The t&C of the card likely says the person who spends the money is the one entitled to the points.
I put it under the category of victimless crime because the points are made up and the only real loss is the corporation running the program and fuck those programs.
Oh no, also they don’t get the valuable customer data they were looking for either. That’s the whole point of those cards, to track their customers better.
I worked with someone who did this for 2 years before getting caught. They raked up over $3000 worth of store credit. Got caught when they used some of it in front of another employee, and that employee snitched.
But for real I hate loyalty programs. They data mine the hell out of loyal customers and offer pennies in return if you’re lucky.
So theft is theft. I guess I get it but the term loyalty theft makes it sound so much different. When I used to work fastfood I gave free food to people I didn’t even like - usually shitty customers just to get them out of my face. But hey that’s not loyalty theft at least.
The idea that an employee is not only not given the agency to make that kind of decision, but that an employer would consider using discount codes inappropriately a crime, and that they see nothing wrong with posting this in plain view of customers is dystopian as fuck.
No, it's not, it's referring to e.g. the cashier scanning their personal mobile app rewards account when checking out people that don't have one, accumulating tons of points in the app
This sounds like the most likely definition. But really, it’s on them for not putting any sort of definition for the term. Some random person reading it will assume all kinds of possible meanings.
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