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Nuke_the_whales ,

Last time I used Uber eats they scammed me out of $200

trolololol ,

Uber eats is the worse as a customer. I wish they were the first to close shop but nope.

Nuke_the_whales ,

The restaurant didn’t have most of what I ordered and called me so I tried cancelling the order, and so did they but Uber basically said that they have a no refund policy so I don’t get my money back, even though I didn’t get anything for that money. I put a fraud charge or my card, and I’m waiting to see if I can get the money back that way.

Drewelite ,

Don’t… Use them?

trolololol ,

Oh yep I’ll use the good competitor that they killed. It’s just going to cost me a couple trips in my DeLorean.

Drewelite ,

Or, you know, put regular gas in that DeLorean and go get the food yourself. Acting entitled to food delivery and also hating the food delivery service that’s able to stay in business is kinda silly.

trolololol ,

Did you get the illusion that I came here asking for help to solve my problems? Just take the rant mate.

chonglibloodsport ,

What I don’t understand is why the apps themselves aren’t even profitable. They’re taking billions of revenue yet losing money. What is costing them so much? Developers? The apps really haven’t changed much in the last few years.

trolololol ,

Worker fees must be the top cost. In a purely it company the costs go mostly in building the features then rise slow and steady with numbers of users. These companies have a steady and bulky cost increase with number of users.

chonglibloodsport ,

You mean the drivers? Or server/support/IT?

I thought the whole point of this business model was that they could build the software once and then using the power of scale they could make billions in profit. You know, like Google, Facebook, Snapchat, TikTok…

trolololol ,

Drivers, yep.

jaemo ,

I loathe the line-cutting self-important food delivery hustle bros with every fiber of my being and will never use their service. This is glad news.

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