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FoxBJK ,
@FoxBJK@midwest.social avatar

Why am I paying all this money then? I mean, assuming we wanna believe this bullshit premise. Your computers can’t itemize a bill!?

phorq ,

Seriously, if you couldn’t even be bothered to write it down then it couldn’t have been something worth being billed for

Chriszz ,

It’s too hard can you pwease make it easier for us corporations 🥺 👉👈

Dasnap ,
@Dasnap@lemmy.world avatar
McBinary ,
@McBinary@kbin.social avatar

How about we just scrap the ISP instead and start over with a company that can list what they are charging for? This isn't hard. Either it's a legitimate fee or it's not. I have a feeling they just don't want to disclose that they have been ripping people off for a few extra bucks every bill for the last decade.

rambaroo , (edited )

That’s exactly what this is. They obviously have software that calculates the fees, so claiming they can’t tell us why is bullshit when they clearly know why already.

billiam0202 ,

They don’t want customers to know how much of the fees are “non-mandatory,” i.e. what is imposed by the ISP but not required by law.

FlyingSquid OP ,
@FlyingSquid@lemmy.world avatar

That’s what it is. They don’t want people to know what extra fees they’re tacking on. Of course they can list what they’re charging for. Is their accounting so bad they don’t know who they’re charging for what? I seriously doubt it. This is as easy as a spreadsheet output.

valkyre09 ,

If they’re so unsure what they’re charging people, perhaps it might be worth looking into their reported earnings and tax paid.

autotldr Bot ,

This is the best summary I could come up with:


Five lobby groups representing cable companies, fiber and DSL providers, and mobile operators have repeatedly urged the Federal Communications Commission to eliminate the requirement before new broadband labeling rules take effect.

The filing was submitted by NCTA-The Internet & Television Association, which represents Comcast, Charter, Cox, and other cable companies.

The trade groups met on Wednesday with the legal advisors to FCC Chairwoman Jessica Rosenworcel and Commissioner Brendan Carr, according to the filing.

The FCC rules aren’t in force yet because they are subject to a federal Office of Management and Budget (OMB) review under the US Paperwork Reduction Act.

The five trade groups complain that this would require ISPs “to display the pass-through of fees imposed by federal, state, or local government agencies on the consumer broadband label.”

ISPs could instead include all costs in their advertised rates to give potential customers a clearer idea of how much they would have to pay each month.


I’m a bot and I’m open source!

there1snospoon ,

Why would it be easier for the consumer to get one line item “ALL FEES” on their bill, instead of a more granular, itemized bill that explains the reasons I’m paying for something?

It isn’t easier. It’s just more obfuscating.

Spacemanspliff ,

Because then they don’t have to come up with technobabble to disguise what the fees are, can you imagine if they actually listed “yatcht fee” the peasents would revolt.

TauriWarrior ,

“The labels must be displayed to consumers at the point of sale and include monthly price, additional charges, speeds, data caps, additional charges for data, and other information.”

Its talking about point of sale not bills

there1snospoon ,

Alrighty, why would I prefer everything be condensed at the point of sale instead of spelled out for me?

TauriWarrior ,

The point of it is that they have to show the max cost, not say it cost $59 then once you’ve signed up start charging $74 because of undisclosed ‘hidden’ costs. We don’t deal with that bullshit in Australia, my ISP tells me it’ll cost $99 a month for my chosen speed and unlimited data, thats what I pay no extra charges unless i select a package that gives me extra.

there1snospoon ,

I imagine that would take a very, very specific law here in America. Corporations screwing over customers is our new national pastime. But honestly as long as I saw the total bill with no change from what was advertised to me that would be fine too.

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