Yendor , 11 months ago

This is such a nothingburger.

class action

It’s literally 3 people in California

The trio claims their cars fell well short of their estimated ranges

Teslas are tested to the EPA test cycles, same as every other car in the US. They’ve been audited multiple times, and always passed.

The lawsuit follows a Reuters report that Tesla began modifying EV ranges about a decade ago.

Ah yes, an unverified report from a single unnamed source with 10-year-old knowledge.

Its cars would supposedly show inflated figures when fully charged, and would only start showing accurate numbers under a 50 percent charge. … It’s not certain that Tesla still uses these purported exaggerations.

If the “investigative” reporter wanted to test this, they could literally just go and find a new Tesla and see what its fully-charged range says. Trivially simple. But it would show the EPA range which goes against their story, so they don’t mention it.

To head off complaints, the automaker is said to have created a “Diversion Team” that would persuade users to drop range-related support calls.

In tech (and Tesla is a tech company) it’s called L1 support. Try calling your ISP and getting them to send out a technician, and they’re going to make you do a bunch of other tests on your end first. It’s annoying, but it turns out most complaints can be solved over the phone (because most complaints come from people who are terrible with technology).