Do I trust them? No. In fact I’m blocking software updates under the assumption they’ll fuck something up. But I’m using an alternative start app, and a button remapper for the remote.
It’s stupid simple, and the chances of breaking are slim. It’s also cheap, and relatively easy to upkeep. There’s also the added benefit of it being an all in one consumer product, so the user experience is typically seamless, something I wasn’t able to achieve with a box running Kodi last I attempted it.
I’m not claiming it’s the best choice, but if you’re dealing with normies or a remote situation where you’re mailing off an item? 100% I’d prefer a device like a chromecast.