my.nordaccount.com/legal/terms-of-service/It’s only ~ two pages, 19 sections total. you should at least skim over the absolutely no guarantees, no refunds past 30 days, no refunds without needing support to “diagnose” your issue first.
Tickets are 3 day wait times, most of the updates are “do you know your account number” despite being in the ticket. The branded application is insanely unstable, since using ovpn client it’s been somewhat stable but the android client causes problems with Bluetooth on my pixel. They built in multiple layers of kill switch automation INTO the product, they can’t seem to figure out static ips. Honestly they are just incompetent.