I’m a complete novice, no network or coding experience, but not afraid of computers either. I’m pretty worried about messing up something serious due to lack of knowledge.
In the end, I didn’t choose Synology or the like due to:
lack of robust community support. I’ve noodled around with Linux for years and learned that community support is essential.
price. I’d pay 10% or 50% more for a good pre-configured system, but not 3-4x more (which is just the general feeling I get from Synology)
lack of configurability. I’m still not sure what I would like to do (and be able). I know I want to replace some storage services, replace some streaming services, control my smart home, maaaaybe access my files remotely, and probably some other stuff. I may want to have email or a website in the future, but that’s not on my radar right now.
If there were some plug-and-play hardware/software solution that was still affordable and open, it would be a good choice for me.