An isolated friend of mine in Montreux, Switzerland, who is already in an incredibly rough situation, just had their Samsung phone break to pieces. It's their computer / writing tool / appointment scheduling tool / connection to the outside world. This is a major crisis, more than I can convey.
Are there charities in Switzerland or Europe that help people with replacement phones?
Are there charities that help recover data off old phones?
I want to be clear: I am helping a friend who is in a major crisis.
If you have info that can genuinely help, please reply.
If you want to mansplain, scold, make jokes, "be ironic", or any other nonsense, just get in the sea. I do not have the strength or bandwidth for it while I'm deeply worried for a friend on the ledge.
@avirr has brilliantly suggested that a local library might help.
If anyone reading this speaks French, could you look into libraries around Montreux (Switzerland) and see if you can find a program that can help people with broken phones / phone repair / phone data recovery / replacement phones? My friend now has basically no internet access to look it up themself.