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Clown_Tempura ,

The ‘trust thermocline’ occurs when an organization repeatedly takes their customers for granted, and they reach a critical point of ‘no trust return’ and just leave. Essentially, if you gradually provide less quality while charging more money, you erode trust- and if you lose trust, you don’t actually ever get it back. See: Twitter. And possibly now Reddit. Great term, I love it even, but I hate that the lesson these people are learning isn’t ‘hey maybe we should stop pissing people off without good reason’ and is instead is “this is acceptable risk and we should continue playing chicken with dissatisfied users to make our shareholders happy.”

dukk ,

Red Hat fell for this same trick too, the new enterprise pricing is unacceptable.

AccidentalLemming , (edited )

deleted_by_author

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  • rookie ,
    @rookie@lemmy.world avatar

    well, they hired thousands of devs in the last few years, only to direct their efforts to self-hosting videos, chat features, customizable snoo avatars you can sell NFTs for, etc. (you know, things people wanted)

    so I can understand the loss potentially growing in recent years, given what they’ve been spending on

    letraset ,
    @letraset@feddit.dk avatar

    You could sell your Snoo for NFTs? This is dumber than even I can imagine.

    _Tom_ ,

    Reddit only started hosting images and videos a couple years ago. That alone would massively add to costs. It’s self inflicted and seems it was planned in an effort to keep people on the platform instead of linking to imgur to view the picture.

    They brought the added overhead on themselves

    Nutteman ,
    @Nutteman@lemmy.world avatar

    All of the sudden? This has been happening, maybe slowly at first, since every one of those platforms started, imo.

    JohnBoBon ,

    It’s all about the money, money

    scumola ,

    Could it be related to the silicon valley bank going under maybe?

    Stovetop ,

    Kinda? The bank going under is indicative of financial instability in the wake of COVID, and it’s that same financial uncertainty coupled with rising inflation that has put an end to the bottomless well of venture capital that tech companies used to take advantage of.

    SVB was killed because their customers did a run on the bank (withdrew large amounts of money in fear of a collapse) and they didn’t have enough in assets to cover it all, which led to the inevitable collapse. A bit like how early in the COVID days, there was fear that stores would run out of supplies, so people bought up everything they could in bulk and then the stores ran out of supplies. Panic about a potential outcome which then causes that outcome to happen.

    zazaserty ,
    @zazaserty@discuss.tchncs.de avatar

    They have grown to the point where they are now focusing on being more profitable. And apparently they are not scared of losing users.

    GustavoM ,
    @GustavoM@lemmy.world avatar

    For the same reason you need to get a job.

    squarewagon ,

    AI training and data mining. The value of data has surpassed the value of oil long ago. The words most valuable resource is no longer oil.

    themoonisacheese ,
    @themoonisacheese@sh.itjust.works avatar

    Oil companies have assets and cash in the trillions it’s not even funny. Even openAI who has the most state of the art AI systems on the planet right now is worth at best a billion, and is getting heavily subsidized by Microsoft. AI companies will probably get larger in the future, but the modern world depends on oil for literally everything including the making and the shipments of parts used to run AI shit. You seem to be grossly overestimating how much data is worth and grossly underestimating the power and money oil cartels wield.

    squarewagon , (edited )

    There’s a reason big tech companies are worth hundreds of billions of dollars yet most of their users have not paid a dime. So yes, data is valuable.

    Data is very valuable. Google shows advertisements like they’re listening to people’s conversations, except they aren’t. Their data profiles and predictions are so good they know what you want to buy before you even know you want to buy it.

    xaxl ,

    Oh you thought the end goal was to make a good website. Hahaha.

    Shadywack ,
    @Shadywack@lemmy.world avatar

    Like several of the other comments that highlight the interest rates, for those of us who saw the late 90’s/early 2000’s tech bubble burst it’s the same thing all over again.

    theUnlikely , (edited )

    YouTube is blocking adblockers? News to me

    Tenthrow ,
    @Tenthrow@lemmy.world avatar

    they are “testing” it. But yeah it’s all over tech news right now.

    Labotomized ,

    I hope it goes the same way as the time they “tested” playing like 10 super short ads before the video. That and this are both plain awful sigh

    SquareRouteCanal ,

    VPN thru Albania is no longer blocking ads on YT for me any longer.

    Chailles ,
    @Chailles@lemmy.world avatar

    That’s a oddly specific way to block ads, why not just use a regular adblocker?

    Feweroptions ,

    I block YouTube ads via newpipe or brave, haven’t had any problems.

    Labotomized ,

    Didn’t you read? They’re blocking the adblockers lol

    Chailles ,
    @Chailles@lemmy.world avatar

    I was under the impression that instead of using an adblocker, they’ve just used a VPN, even before adblockers being blocked, and now it’s stopped working because of these changes.

    cantstopthesignal ,

    Interest rates go up > VCs can’t barrow free money and demand a return on investment > companies try to demonstrate profitability > enshitification

    SulaymanF ,

    It’s a process known as Enshittification.

    Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die.

    The rest of the read is quite good.

    jordanlund ,

    They haven’t yet realized that a platform dependent on user created content and user run moderation, is infinitely replaceable. See Fark and Digg.

    Reddit and Twitter and just the latest to learn the lesson. Without your users, you may as well be MySpace.

    peinnoir ,

    Time for a open-source youtube alternative, I haven’t yet been convinced that Odysee, Rumble, Nebula are it.

    firewyre ,

    The problem is hosting costs for all those video files.

    Wisi_eu ,
    @Wisi_eu@sh.itjust.works avatar

    Money.

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