Imo the real problem here is America’s privatizatiion of medical care, esp LTC homes. Why would a company do what is medically necessary to care for people when that costs more than doing the bare minimum … with staff having to follow cost-cutting protocols BEFORE calling an ambulance!
It’s no different than how for-profit jails let people die instead of paying for treatment.
America needs a complete overhaul of how capitalism works in medical care.