It is not. Generally the first place to do so would be by messaging the mods, asking for an explanation. If that doesn’t work for you, you could also join the matrix or discord server for this instance, we have a lot of people there that can help you.
We discourage posting and often remove Meta post like these, as we don’t want to clutter people’s feeds.
As for your particular issue, I will have to come back to that later as I’m currently commuting (: