Not to be insensitive, what they are going through is terrible, but more what? The US Secretary of State is over in Israel now. Are they expecting a US invasion of Palestine? That’s pretty much what is shaping up by proxy of IDF actions. Are they mad that they haven’t been personally contacted by the white house? Asking for “more” without actually specifying anything inevitably means send in military force which usually makes these situations worse for the hostages.