It’s not necessarily the amount of theft taking place that most concerns the industry, but rather the increased violence associated with it.
Sixty-seven percent of respondents reported more violence associated with organized retail crime than a year ago. In the last survey, 81% reported an increase in violence.
Meanwhile, 45% of retailers in the survey said they have reduced specific store hours to deal with crime and violence, nearly 30% said they somehow changed store product selection, and 28% reported closing a specific location because of crime.