Pheonixdown , 11 months ago

I was a manager at a big bank. They were having problems with attrition, so every manager had to doing a dumb HR class about retention. During the class, they asked us how we thought we could improve the retention rate. My immediate response was pay more and drop their policy of focusing on paying bonuses over giving raises. The HR person was dumbfounded and we spent the whole time talking about trust exercises…