This echos for healthcare workers and social services too. You can’t imagine the physical and verbal abuse. Especially if you work in the ED. Where I work, we have self-defense and workplace violence training every year. Statistics say something like 30-60% have been assaulted before (a very easy Google). There’s so much more that goes un-reported.
And yeah, sometimes it’s the legitimate agitated patient with altered mental status, but more than often it’s just shitty entitled people who would normally go to jail, except they do it in the hospital setting and it gets swept under the rug. Because management sucks, and police sucks.