Every time i go to a store and something like that happens i wanna yell: AREN’T YOU WORRIED? YOU ARE THE FIRST ONES WHO GET REPLACED BY A COMPUTER. I hate amazon with a passion, but once i got a empty carton (because someone stole it) it took me one phonecall and 0 proof or anything and they just send it again. I haven’t used their customer support often, but if i did it was super good, compared to when i have to go to the store. Where is the original recipe? Oh it’s opened? This is not how it was packaged originally and so on.