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Slow recovery from IT outage begins as experts warn of future risks

Fault in CrowdStrike caused airports, businesses and healthcare services to languish in ‘largest outage in history’

Services began to come back online on Friday evening after an IT failure that wreaked havoc worldwide. But full recovery could take weeks, experts have said, after airports, healthcare services and businesses were hit by the “largest outage in history”.

Flights and hospital appointments were cancelled, payroll systems seized up and TV channels went off air after a botched software upgrade hit Microsoft’s Windows operating system.

It came from the US cybersecurity company CrowdStrike, and left workers facing a “blue screen of death” as their computers failed to start. Experts said every affected PC may have to be fixed manually, but as of Friday night some services started to recover.

As recovery continues, experts say the outage underscored concerns that many organizations are not well prepared to implement contingency plans when a single point of failure such as an IT system, or a piece of software within it, goes down. But these outages will happen again, experts say, until more contingencies are built into networks and organizations introduce better back-ups.

ByteOnBikes ,

I’m actually pretty excited to go to work on Monday.

We have spent the past few years hardening our security and simplifying our critical systems. One way to doing that was to move a much off Microsoft as possible.

And since I’ve been on vacation for the past week, I’m either going to walk into a nightmare shit show or everyone is going to be cheering that we are fully operational since we don’t depend on Microsoft.

ID411 ,

I love me some risk identification right after an incident.

TheDemonBuer ,
@TheDemonBuer@lemmy.world avatar

Here’s an idea: don’t give one company kernel level access to the OS of millions of PCs that are necessary to keep whole industries functioning.

NuXCOM_90Percent ,

So we should have five different cyber security solutions at any given site? That wheezing is the sound of every it person on the planet queuing to swing a sock full of nickles at you.

Crowdstrike was near ubiquitous because it was the best tool out there. And plenty of threats were prevented because of it.

The answer isn’t to force every single site to manage everything themselves. It is to increase oversight on ci/CD models

HubertManne ,

I read his comment more about the kernel level access more than the one company.

NuXCOM_90Percent ,

Like it or not, that is the most effective way to collect the data these solutions need.

This isn’t riot anti cheat where it is of questionable effectiveness. Crowdstrike was demonstrably amazing at its job.

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